AYR GO LIVE PREP

Wednesday, May 15, 2013

Room Service Mandatory Field in iMed

MANDATORY Room Service Appropriateness field in Order Manager active effective tomorrow, May 16.
Selection must be made in order to complete a dietary order entry (start assessing patients for AYR participation level tomorrow to form habit) Memo distributed electronically and paper copies hospital wide

Meal Service on Monday, May 20th

Meal service to patients will be the same as is today. No changes all until Tuesday lunch time. As you round on patients Monday, talk to them about the change of the meal delivery system taking place tomorrow and its benefits (ordering of meals when you want, what you want 7-7, 7 days a week; more variety of meal offerings, meal prepared to order and delivered to room within 45mins).

Meal Service on Tuesday, May 21st

Breakfast service is the same as currently is. Conversion to Room Service is happening for lunch forward hospital wide. EVS is placing AYR menus in all patient rooms (exception are ED, PACU, stepdown, SNU) on overbed tables and making them available Tuesday morning. When rounding on patients Tuesday morning, nursing staff talk about AYR and turn patients attention to the menu they use to place Tuesday lunch and subsequent orders. Menu is bilingual and has the instructions on how to order on the middle back section.

How to Prepare for Tuesday AYR Go Live

Ensure all patients have an up to date diet order in

iMed

Assess all patients for Room Service Appropriateness and make the selection in iMed Goal is to have as many patients as possible AYR Appropriate to increase patient satisfaction with services provided. Promptly update patients diet order throughout his stay (current challenge!!!)

All iMed entries automatically cross over to NS via interface

Same process applies for new admissions Orient the patient to AYR, show the menu, hrs of operation, number to call; assess the patient and enter data in iMed

AYR & Diabetics

Diabetic patients participate in AYR program to the fullest extent, meaning you categorize those patients as AYR Appropriate whenever possible.
After the diabetic patient places his meal order, the NS diet operator calls the nurses station to alert staff the patient has placed his order. The meal is available to the patient within 45 minutes from the time of the call placed to the nurses station.

AYR in SNU, StepDown & PACU

Patients admitted to those units dont participate in room service and are receiving non select trays IMPORTANT: Patient in SNU, Step-down and PACU must be categorized as Not Room Service Appropriate

AYR in ED
ED patients are not inpatients so please continue faxing meal orders for those patients to NS for processing ED meal requests need to contain patients full name, DOB, room number & diet order

Door Frame Magnets

How the Magnet Works
The magnet is used to identify WHEN a patient is eating and is placed on the outside of the door frame by NS staff upon tray delivery to room When the soiled tray is removed from patient room by floor staff, the magnet must be moved back to the inside of the door jam indicating the patient has finished his meal and there is NO tray in the patient room. Magnets are reusable and stay on the door frame at all times

Reporting Issues
Please call the manager spectra line at 4170 Do not use the AYR meal ordering line DIET (3438) to report issues or seek assistance. The DIET line is for meal ordering only.