Organizational Change Management Assessing Readiness for Change

ICGFM May 19-24, 2013

The Reality of Change

CHANGE INTRODUCED

EXPECTED

PERFORMANCE

REALISTIC

ACTUAL

TIME

The Reality of Change

CHANGE INTRODUCED

PERFORMANCE

REALIZED

With Change Management

Optimize results
ACTUAL

No Change Management

Faster change adoption Less disruption

TIME

What is Change Management?

An approach to: help individuals, teams and organizations embrace changes in their business environment ensure changes are smoothly and successfully implemented make sure lasting benefits of change are achieved Successful change management requires you: Assess readiness for change Agree on a common vision for change Foster strong leadership to sell the reason for change. Educate employees on how their day-to-day work will change Plan for measuring if change is a success Create rewards that encourage individuals to take ownership of the change Continually monitor and adjust change interventions Successful change management helps organizations successfully do different and better things with and through their people

Assessing Change Readiness

Why Financial Management Information System (FMIS) Projects Fail1

1. Inadequate capacity/training of project teams 2. Institutional / Organization Resistance 3. Weak project preparation and planning 4. Complex project design 5. Organizational structure poorly suited for integration 6. Inadequate ICT infrastructure 7. Lack of leadership/commitment 8. Lack of proper skills in project team 9. Inappropriate technology 10. Ineffective project coordination 11. External environment (political unrest, disasters) 12. Unclear delineation of authority to implement