Beruflich Dokumente
Kultur Dokumente
An introduction
By Jacob Coverstone
Jcoverstone@aao.org I have no financial interest to disclose.
Objectives
Attendees will be able to: Define Needs Assessment Create and utilize an outline for conducting a Needs Assessment Understand types of identified needs Normative Relative Expressed Perceived
It depends on what the meaning of the word Definitions 1: 'is' is Former President Bill Clinton
Gap Need Want Assessment Needs Assessment
Definitions 1
Gaps
The space between what currently exists and what should exist.
Definitions 1, continued.
Needs Assessment is the process of identifying and measuring areas for improvement in a target audience, and determining the methods to achieve improvement.
So important, it has its own slide.
Assessment
Needs Assessment
Action Plan
What are our priorities? Do we have the resources to address them? Why do anything at all?
Have any areas been identified for follow-up or future opportunities for educational intervention?
Gathering Data
Search for objective measures:
Scope: How many, or what percent, of patients are exposed/vulnerable/expected to suffer from Severity: What are the consequences?
Discomfort? Pain? Blindness?
Assessment, an example:
It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark, and we're wearing sunglasses. - Elwood Blues, The Blues Brothers
It's not what you know, it's how you know it.
Needs (gaps) are identified in 4 ways:
Types of Need
Normative Relative Expressed Perceived
Types of Need
Normative
Defined as falling below a standard criterion established by custom, authority, or general consensus. Strength:
Allows planners to use objective targets
Weakness:
Need levels change with time and must be re-evaluated
Weakness:
Limits resource allocation to under-performing areas
Weakness:
Not all people with Needs seek help Loss of the bigger picture Misses latent Needs
Weakness:
Subjective Subject to the Dunning-Kruger effect
Remember
Want and Need are not synonyms. A Needs Assessment is conducted before the activity is planned. Pre-Assessment is not enough. The more types of need you consider, the richer the planning process and the more effective the education.