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10-1
is Motivation? What Motivates Employees? Why People choose certain behavioral options? How to reinforce behavior?
10-2
WHAT is Motivation
An
Why
Environment
Ability
Motivation
P E R F O R M A N C E
10-5
Content
Process
Reinforcement
10-6
Satisfied
Sleep, Eat The need to have a safe environment Respect and recognition for self Respect and recognition from others Relationship and communication with others The need to continue to grow, develop, and expand our capabilities
10-10
Changing job titles of Batelcos employees from General Managers to Vice President UoB is providing partial health insurance for its employees The Labor Law in Bahrain states that all employees must have a pension Choosing a new employees to be part of a team that is responsible to arrange for the graduation ceremony in UoB UOB arranged a trip to the Italian Circus for all UOB employees and their families A General Manager who participated in the marathon The Labor Law in Bahrain states that the minimum wage for Bahrainis is BD200
10-11
B. C.
D.
E.
F. G.
Satisfied
Shortcomings..
Is
it Five Levels?
Do
Is
it different by culture?
10-13
Existence-RelatednessGrowth
Growth
Relatedness
SelfActualization
Esteem Others Esteem Self
Social
Security Physiological
10-14
Existence
ERG
Existence =
Physiological
Security
Relatedness =
Belongings
Growth =
Self
ERG
Hierarchy
Overlap Frustration-Regression
10-16
Job-Related Factors and Job Environment Factors Are they the same?
10-17
10-18
No dissatisfaction
10-20
No Satisfaction
10-21
Dissatisfaction
10-22
2.
3.
The existence of environment related factors will lead to employees satisfaction and hence motivation (T/F) According to Herzberg, if a manager wants to motivate employees, she/he must provide job10-23 related factors (T/F)
4.
AAP
Prioritize the following statements according to their importance to your
I set difficult goals for my self, I get preoccupied with my work and I like to have quick feedback I like to interact and socialize with others I have the desire to be influential in a group and to control ones environment
10-25
How to Motivate
Achiever
Affiliater Power-centred
10-26
Achievement
What is the % Americans who are classified as Achievers? What is the % Japanese who are classified as Achievers?
How
Achievement
10%
Goal-accomplishment
10-28
Affiliation
Power
How
Control
Supervisory Team
Leader Leader
10-30
Committee
Job-related factors
ERG Need for Existence Need for Relatedness Need for Growth (ERG)
10-31
Content
Motivation theories suggest that motivation process should begin with identification of --------------
10-32
How
Expectancy
Equity
Theory
Theory
10-34
Expectancy Theory
Environment Motivation Effort Ability Performance Outcome Outcome Outcome
Valence
Valence
Valence
10-35
Motivation
How
depends on
Valence
Positive (if we want something) Negative (if we dont want something) Zero (indifference)
How
Effort-to
Expectancy Theory
Valence
Motivation
Effort
Performance
Outcome
Effort-toPerformance Expectancy
Performance-toOutcome Expectancy
What is the probability that I can perform at the required level if I try? What is the likelihood my performance will lead to the desired outcomes?
10-39
SELF OTHER
10-40
Under rewarded
Reward Inputs
Equitable rewards
Over rewarded
Input
10-41
Good Behavior
Good
behavior if rewarded will increase the probability of it being repeated. This type of reinforcement is called positive reinforcement. Some time good behavior is repeated to avoid punishment. This type of reinforcement is called Avoidance.
10-42
Bad Behavior
Punishment of bad behavior, will reduce its repeation. This type of reinforcement is called Punishment. Ignorance of bad behavior might eventually lead extinction. This type of reinforcement is called extinction.
10-43
PUNISHEMENT
EXTINCTION
-------- strengthen behavior by providing a desirable consequences. ------- strengthen behavior by allowing escape from an undesirable consequences. ------------ weakness behavior by providing an undesirable consequence. ------- weakens behavior by ignoring it.
10-45
Behavior (Ratio)
Fixed-Internal Reinforcement is applied at fixed intervals, regardless of behavior Variable-Internal Reinforcements applied at variable time interval.
Fixed-Ratio Reinforcement is applied after a fixed number of behaviors, regardless of time. Variable-Ratio Reinforcements applied after a variable number of10-46 behaviors.