A Productions and Operations Management

Assignment on

Deming Prize
Submitted By:
Anshuman Sharma (08PG 289)
Kushal Rastogi (08PG 313)
Priya Rajvansh (08 PG 334)

Alliance Business School, Bangalore

 What is Deming Prize?

 Deming’s Prize is the Japanese quality award for individuals and groups
that have contributed to the field of quality control.

 Established in 1951 by Japanese Union of Scientists and Engineers (JUSE)

to recognise those who excel in quality control and as a way of driving
quality control.

 It was also established to thank Dr. Deming for his accomplishments and
impact in the Japanese industry.
 Different Sections Under Deming Prize

Deming Prize

Quality Control
Deming Prize for Deming Application
Award
Individuals Prize
For Factories
 The Deming Prize for Individuals

 This prize is for individuals or groups

 It is given to:
4. Individuals who have made outstanding contributions to the study of
TQM or statistical methods used for TQM, or
5. Individuals who have made outstanding contributions in the dissemination
of TQM.
 The Deming Application Prize

 For organizations or divisions of organizations that manage their business

autonomously

 Given to organizations or divisions of organizations that have achieved

distinctive performance improvement through the application of TQM in a
designated year
 The Quality Control Award for Operations Business
Units

 For operations business units of an organization

 Given to operations business units of an organization that have achieved

distinctive performance improvement through the application of quality
control/management in the pursuit of TQM in a designated year
 Criteria for awarding Deming Application
and quality control prize
BASIS Weight Age (Out
of 100 Points)
1.Management policies and their deployment regarding 20
quality management
2.New product development/or work process innovation 20

3.Maintenance and improvement of product and 20

operational qualities

4.Establishment of systems for managing quality, 10

quantity, delivery, costs, safety, environment, etc

5.Collection and analysis of quality information and 15

utilization of information technology

6.Human resources development 15

1. Management policies & their deployment regarding quality
management (20points)
a. Under clear management policies that reflect its management principles,
industry, business, scope and business environment, the company has
established challenging, quality-oriented, customer-driven business
objectives and strategies. (10 points)
b. Management policies are deployed throughout the organization and
implemented in a united way. (10 points)
2. New product development/or work process
innovation (20points).
a. The company actively develops new products (including services) or
innovates work processes. (10 points)
b. New products need to satisfy customers’ requirements. In the case
of work process innovation, it must contribute greatly to the efficiency
of business management. (10 points)
3.Maintenance and improvement of product and
operational qualities (20 points)
a. Daily management (10 points)
Through standardization and education/training, the company rarely has
troubles in daily work and major operations in each department have been
stabilized.
b.Continuous improvement (10 points)
 The company makes improvements on quality and other aspects of its
business in a planned and continuous manner.
 It has reduced claims and defect problems in the market or the succeeding
processes.
 It has been maintaining claims and defect problems in the market or the
succeeding processes at extremely low levels.
 The customer satisfaction rate has improved.
4. Establishment of systems for managing quality,
quantity, delivery, costs, safety, environment, etc.
(10 points)
 The company has established the necessary systems among the ones
listed above and utilizing them effectively.
5. Collection and analysis of quality information and
utilization of information technology (15 points)

 The company collects quality information from the market and within
its organization in an organized manner and utilizes it effectively.
Together with the use of statistical methods and information
technology, such information is utilized effectively for developing new
products and maintaining and improving operational qualities..
6. Human resources development (15 points)

 The company educates and develops its human resources in a planned

manner resulting in maintaining and improving product and operational
qualities.
 The Application Process

The Process Can Last For Years To Finish

Consult with the Submission of QC

Deming Prize Complete & submit practices & Description
Committee application form of Business activities

Document On-Site Exam. & the

Examination PASSES
Eligible for on- decision of the
site examination winners is made by
F the Board of
A
Directors
I
L
S

Examiner sends the Televised

applicant their findings Announcement

(Refer to Notes in this slide for explanation)

 Deming Prize to Indian Organisations

 Sundaram-Clayton Limited, Brakes Division (1998)

 Sundaram Brake Linings Ltd. (2001)
 TVS Motor Company Ltd. (2002)
 Brakes India Ltd., Foundry Division (2003)
 Mahindra and Mahindra Ltd., Farm Equipment Sector (2003)
 Rane Brake Linings Ltd. (2003)
 Sona Koyo Steering Systems Ltd. (2003)
 Indo Gulf Fertilisers Ltd. (2004)
 Lucas-TVS Ltd. (2004)
 SRF Ltd., Industrial Synthetics Business (2004)
 Krishna Maruti Limited, Seat Division (2005)
 Rane Engine Valves Limited (2005)
 Rane TRW Steering Systems Limited, Steering Gear Division (2005)
 Asahi India Glass Limited, Auto Glass Division (2007)
 Tata Steel Limited (2008)
 Quality Control Award for Operations Business Units

 Hi-Tech Carbon GMPD (2002)

 Birla Cellousic, Kharach-A Unit of Grasim Industries Ltd. (2003)
 Reliance Industries Limited, Hazira Manufacturing Division (2007)
The Deming Prize Event Schedule for 2009
 What differentiates Deming prize from others?
Basis Baldrige Award Deming Prize ISO 9000

Purpose Encourage sharing Award companies Provide common

of competitiveness that continually basis for assuring
learning and drive apply company- buyers that specific
this learning wide quality control practices, including
nationally. based on statistical documentation
quality control . conform with
provider's state
quality systems.
Focus Customer Customer Conformity to
satisfaction satisfaction practices
prevention of prevention of specified in the
quality problems quality problems. registrant's own
quality system.
 Contd.
Eligibility Limited to U.S. Individuals, Companies,
companies only factories and divisions and
divisions or small facilities around the
companies world .
worldwide.
Time frame 1 year cycles; renew 2 to 5 years; Takes 6 to 12
after 5 years. preparation with months depending
JUSE; apply on starting
when ready. point and urgency.
 Contd.

Information sharing Winners required to Dissemination of Registrants have no

share nonproprietary information is obligations to share
information on quality voluntary and information with
strategies with other minimal. others.
U.S. organizations .
Thank You!