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  • Employee Counseling

    Hochgeladen von

    Nairita Bala
    57 Ansichten11 Seiten
    Employee counseling provides help and support to employees facing difficulties at work. It involves identifying problems, educating employees, counseling them, and following up. An effective counseling process uses good communication skills, trained counselors, and management support. Counseling benefits both employees and organizations by improving performance, increasing productivity, and decreasing costs from reduced turnover and absenteeism. Counseling skills like active listening, questioning, and problem solving help counselors understand employees' perspectives and find solutions. Counseling errors to avoid are dominating sessions, inappropriate advice, lack of listening, and losing objectivity.

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    counselling

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    Employee counseling provides help and support to employees facing difficulties at work. It involves identifying problems, educating employees, counseling them, and following up. An effective counseling process uses good communication skills, trained counselors, and management support. Counseling benefits both employees and organizations by improving performance, increasing productivity, and decreasing costs from reduced turnover and absenteeism. Counseling skills like active listening, questioning, and problem solving help counselors understand employees' perspectives and find solutions. Counseling errors to avoid are dominating sessions, inappropriate advice, lack of listening, and losing objectivity.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als PPT, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    57 Ansichten11 Seiten

    Employee Counseling

    Hochgeladen von

    Nairita Bala
    Employee counseling provides help and support to employees facing difficulties at work. It involves identifying problems, educating employees, counseling them, and following up. An effective counseling process uses good communication skills, trained counselors, and management support. Counseling benefits both employees and organizations by improving performance, increasing productivity, and decreasing costs from reduced turnover and absenteeism. Counseling skills like active listening, questioning, and problem solving help counselors understand employees' perspectives and find solutions. Counseling errors to avoid are dominating sessions, inappropriate advice, lack of listening, and losing objectivity.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als PPT, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    von 11

    Employee Counseling

    By: Nairita Bala 2nd Year , 4th Semester Date : 12-04-2013

    Contents
    What is Counseling? Need for Counseling in Work Place. Counseling Process. Characteristics of Effective Employee Counseling. Benefits of Counseling. Counseling Skills. Counseling Errors. Conclusion.

    Counseling
    Counseling is a therapeutic process of providing help and support to the people to face and sail through the difficult times in life. Counseling helps to see the things from a different view point and encourage to draft an action plan for the future.

    Need for Counseling


    When
    Unrealistic Targets. Work Load. Absenteeism and late coming. Lack of Awareness of policies and procedures. Performance related issues. Career Problems. Lack in Team Spirit. Communication problem with the co-workers

    Why To retain valuable employees Chalk down the career path Effective communication. Growth of employees. Defining expectations.

    Counseling Process
    Problem Identification. Education. Counseling. Referral. Treatment. Follow Up.

    Characteristics of Employee Counseling

    Effective Communication. Properly Trained Service Providers. Top management Support. Maintenance of Evaluation Records.

    Benefits of Counseling
    Decrease cost related to turn over , absenteeism. Improvement of Employee Performance. Increase Productivity. Improved Behavior of Employees. Facilitates to look at the situation in a new perspective. Motivates to find an alternate solution to the problem.

    Counseling Skills
    Active Listening. Appropriate Body language. Intelligent Questioning. Problem Solving. Decision Making. Reading non Verbal Behavior.

    Counseling Errors
    Dominating the counseling sessions. Inappropriate Advice. Not Listening. Projecting personal likes , dislikes. Loss of emotions.

    Conclusion
    Counseling helps Employees to have better control over their lives. Reduce the stress and anxiety. Helps the Organization to have better Productivity and Efficiency.

    Thank You

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