Making Questions

Using Likert Scale

For Chapter 3
Work Plan
 Review of Past Lessons
 Rensis Likert
 Likert Scale
 Interpreting the Data from Likert Scale
 Computing for the Weighted Mean
 Samples
 Reminders
Rensis Likert

 American educator and organizational

psychologist
 did research on major corporations
around the world, and his studies have
accurately predicted the subsequent
performance of the corporations.
 He developed Likert scales and the
Linking pin model.
 Likert Scales
 is a scale often used in questionnaires, and
is the most widely used scale in survey
research. (ex: PLED DCIA survey)

 When responding to a Likert questionnaire

item, respondents specify their level of
agreement to a statement.

 Words like Poor to Excellent are used

Sample Question presented using a five-
point Likert Scale

A typical test item in a Likert scale is a

statement, the respondent is asked to
indicate their DEGREE OF AGREEMENT
with the statement.
Remember:
 It is best to use a five point scale to suit
statistical tools. (e.g., Chi square,
ANOVA, Pearson R)

 Positive attributes are given the high

point values. The highest point value
goes to the most positive attribute and
the lowest point value goes to the most
negative.
Milk is good for breakfast.

 Strongly agree
 Agree
 Neither agree nor disagree
 Disagree
 Strongly disagree
 Examples of Options with
assigned values:
Example A Example B

 5: Excellent  5: Large extent

 4: Very Good  4: Certain extent
 3: Average  3: Not sure
 2: Below Average  2: Limited Extent
 1: Poor  1: Not at all
Examples of Options with
assigned values:
Example C

 5: Always
 4: Frequently
 3: Seldom
 2: Occasionally
 1: Never
 Interpreting the Data from the
Likert Scale
 Use the weighted mean to compute the data from the
scale.
For example:
Options Frequency OF Total
5 8 5x8 40
4 21 4x21 84
3 7 3x7 21
2 3 2x3 6
1 1 1x1 1
 Options Frequency OF Total
5 Excellent 8 5x8 40
4 Very Good 21 4x21 84
3 Average 7 3x7 21
2 Below Average 3 2x3 6
1 Poor 1 1X1 1
TOTAL 152

Add the total ( 40+84+21+6+1)

Divide the total with Total Number of Respondents (F):
152÷40 = 3.8
Therefore the weighted mean is 3.8 (Very Good)
  If you need to interpret therefore, you begin first with
the graphical presentation before stating the weighted
mean of the item/s.

Figure 1: How Students Rate

Their Performance in English
5 Excellent
8% 3% 19% 4 Very Good
18%
3 Average

2 Below Average
52%
1 Poor

Figure 1 shows that 21 or 52% rated themselves 4 (Very Good), 8 or 19%

rated themselves 5 (Excellent), 7 or 18% rated themselves 3 (Average), 3 or 8%
rated themselves 2 (Below Average) and 1or 3% rated himself 1(Poor).
This means that majority of the respondents rated themselves 4 ( Very
Good). The weighted mean is 3.8. This supports the statement that students
consider themselves Very Good as far as their performance in English is concerned.
Reminders:

 Consult your PASS advisers re:

questionnaires. Make sure that the
questions / items in the questionnaires
are aligned with the statement of the
problem.

 For statistical treatment needed consult

Ms. Agnes Cortes.