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What is Sigma ?
A term used in statistics to represent standard deviation, an indicator of the degree of variation in a set of a process
Sigma
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Six Sigma
Sigma Level
Sigma Level (Process Capability) Defects per Million Opportunities
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3 4 5 6
308,537
66,807 6,210 233 3.4
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Sigma Level
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Sigma Level
Why not Four Sigma or 99.379% ?
Every hour the postal service would lose 20,000 pieces of mail Every day our drinking water would be unsafe for almost 15 minutes Every week there would be 5,000 surgical operations that go wrong in some way Every month we would be without electricity for almost seven hours
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Growth
Employee Pride
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Critical-to-Quality (CTQ)
Elements of a process that significantly affect the output of that process. Identifying these elements is figuring out how to make improvements that can dramatically reduce costs and enhance quality.
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Improve
DMAIC
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Control
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Define the project goals and customer (internal and external) deliverables
Measure
Analyze
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Control
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Define
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Measure
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Analyze
Identify Value/Non-Value Added Process Steps Identify Sources of Variation Determine Root Cause(s) Determine Vital Few x's, Y=f(x) Relationship
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Improve
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XY Matrix
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Champions
Are responsible for the Six Sigma implementation across the organization in an integrated manner. Champions also act as mentor to Black Belts.
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Black Belts
Operate under Master Black Belts to apply Six Sigma methodology to specific projects. They primarily focus on Six Sigma project execution.
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