MODULE 3

STRATEGIES FOR SUCCESSFUL INTERPERSONAL COMMUNICATION

Dyadic Communication & Self Perception

 Interpersonal communication is primarily face-to-face communication between two or more people with the opportunity for immediate feedback. This communication can be of three types:1. Dyadic communication 2. Public speaking communication 3. Small-group communication.

Dyadic communication
Dyad means two things of similar kind or nature or group. Interpersonal communication done on 1:1 basis is called dyadic communication. Eg: Telephone conversation

Types of Dyadic Communication

Formal Eg: Interview, Counseling. Informal Eg: Chatting between friends & family.

Our self perception is how we perceive ourselves. How we see ourselves. What we see in ourselves and things we do. Our self perception determines our behavior - if we think we are inadequate, we act that way. If we think we are splendid, we act that way. The pathway forward towards happiness and authenticity is not determined by something outside . Its determined by our own thinking, our own inner process, our self perception.

 We accept some personal verbal and non verbal habits of others over the time. We often are inaccurate in our perception of others and we may have a distorted view of even ourselves.

Two Person Conversations Are Classified By Two Ways:1.By Function 2. By Type

Following are functionally related interactions:

Interviewing for a position(qualifications of a candidate are evaluated).

Instructional interview(new employee finds out about the specific duties for a new position) Telephone exchange (clarification of issue, informing on topics, hopes for closing a deal)

Grade review ( session to clarify grades on a recent examination, between student and instructor)
Job termination (exit interview seeking to get departing employees reasons for leaving a position)

 It is viewing dyadic communication from the perspective of level of relationships between the persons involved. The relationships between the persons could be seen on a continuum of intimate to non-intimate..

Most of our interpersonal communication at work will be at the friend and acquaintances levels. It will be more formal, with the topics heavily business related. At meetings we may see people we do not know; they are strangers and completely nonintimate.

Interpersonal Relationship Continuum

INTIMATE Family
Interpersonal Relationship Continuum Friends

Acquaintances NONINTIMATE