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(1) it can be paid in cash immediately or (2) it can wait for a time to be paid by extending credit to its customers. Granting credit is investing in a customer, an investment tied to the sale of a product or service.
A firms credit policy is composed of: Terms of sale Credit analysis Collection policy
Term of Sales
Credit Analysis
The process of determining the likelihood that the customer will or will not pay
Collection Policy
The procedures that a firm follows to make sure that payments are duly paid against accounts recievables
The probability of the customer not pay.ing. The size of the account. The extent to which goods are perishable.
Invoice: Most credit is offered on open accountthe invoice is the only credit instrument. Promissory notes: They are IOUs that are signed after the delivery of goods Commercial drafts: They call for a customer to pay a specific amount by a specific date. The draft is sent to the customers bank, when the customer signs the draft, the goods are sent. Bankers acceptances: They allow a bank to substitute its creditworthiness for the customer, for a fee. Conditional sales contracts: They let the seller retain legal ownership of the goods until the customer has completed payment.
Collection Policy
No credit Credit
The only cash flow of the first Q 0 (P0 C0 ) strategy is The expected cash flows of the credit strategy are:
C Q
' 0
' 0
h Q P
' ' 0 0
cash only strategy is ' ' h Q P The NPV of ' ' 0 0 NPV = C Q + credit 0 0 the credit (1 + rB ) strategy is The decision to grant credit depends on ' ' four factors: PQ
1. The delayed revenues from granting credit,
0 0
The Decision to Grant Credit: Risk and Information The NPV of the NPV = Q (P
cash 0
C0 )
rB
' 0
' 0
incremental cash flows from increased sales are exactly equal to the carrying
Costs in Rupees
Opportunity costs C*
Collection Policy
Collection refers to obtaining payment on past-due accounts. Collection Policy is composed of
The firms willingness to extend credit as reflected in the firms investment in receivables. Collection Effort
a firm with average of $20,000 and an accounts receivable of anRs average 150,000 collection
Rs 20,000day = 7.5 days
Collection Effort
Most firms follow a protocol for customers that are past due: 1. Send a delinquency letter. 2. Make a telephone call to the customer. 3. Employ a collection agency. 4. Take legal action against the customer. There is a potential for a conflict of interest between the collections department and the sales department. You need to strike a balance between antagonizing a customer and being taken advantage of by a deadbeat.
Factoring
The sale of a firms accounts receivable to a financial institution (known as a factor). The firm and the factor agree on the basic credit terms for each customer.
Customers send payment to the factor The factor pays an agreedupon percentage of the accounts receivable to the firm. The factor bears the risk of nonpaying customers
Factor
Customer
Goods
Firm
Summary
1. The components of a firms optimum credit policy are the terms of sale, the credit analysis, and the collection policy. 2. The decision to grant credit is a straightforward NPV problem. 3. Additional information about the probability of customer default has value, but must be weighed against the cost of the information. 4. The optimal amount of credit is a function of the conditions in which a firm finds itself. 5. The collection policy is the firms method for dealing with past-due accountsit is an integral part of the decision to extend credit.
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