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ISO 9000 refers to a group of quality assurance standards established by the International Organization for Standardization.This group, which is made up of representatives from 91 countries,adopted the standards in 1987. ISO 9000 standards are aimed at quality systems,not at the quality systems, not at the quality of goods and services. ISO certification means that a company has a detailed, documented approach to achieving consistency of output. It doesnt mean that they can be made as durable as specified, and that the level of defects will be controlled.
ISO 9000
It provides guidelines for selection and use, definitions and concepts
regarding the ISO 9000
ISO 9001
The most comprehensive standard. It assures all aspects of quality from the design stage through production and servicing. This standards specifies quality system requirements for use where a contract between two parties requires the demonstration of a supplier capability to design and supply product. The requirements specified in this international standard are aimed primarily at preventing non-conformity at all stages from design through to servicing.
Note :- Various sections of the standards are interrelated. For example, training is covered in paragraph 4.18. But training procedures will have an impact on almost every other category. The same is true for concepts like document control (4.5) or quality records (4.16)
ISO 9002
This Standard leaves out the design phase of ISO 9001.It focuses on production and delivery.It is used mainly by commodity companies, such as chemical or paint producers. This standard is applicable in contractual situations when 1. The specified requirements for products are stated in terms of an established design or specifications; Confidence in product conformance can be attained by adequate demonstration of a certain suppliers capabilities in production and installation.
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ISO 9003
This standard is less detailed than the two above. It does not include a comprehensive quality system, but focuses on testing and inspection. It is useful for companies like equipment distributors. This standards specify quality system requirement for use where a contract between two parties requires demonstration of a suppliers capability to detect and control the disposition of any product non-conformity during final inspection and test.
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ISO 9004
This is not a standard that applies to relations with outside customers, but suggests internal methods for meeting the quality measurements in the other standards. It describes methods for approaching areas such as procurement , corrective action , and the use of statistical process controls.
This standards provides guidelines on the technical, administrative and human factors affecting the quality of products or services, at all stages of the quality loop system. In this standard, emphasis is laid on the satisfaction of the customers need the establishment of functional responsibility and the importance of assessing the potential risks and benefits
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CONCLUSION
ISO is the International Organization for Standardization, set up with the objective to promote the developments of standards and related activities for facilitating international exchange of goods and services. ISO 9000 series of standards developed in 1987, relate to quality systems. It has evolved from the standardization of quality assurance system standards of several nations all over the world. The standards allow a wide flexibility, but, at the same time are rigid too. They permit a supplier to formulate his own quality policy and write the quality manual, procedures and instructions in his own way, within the framework of the system elements, but does not allow rendering of nonconforming products or services.
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