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Till 90s, promos were relatively simplerecipe books, measuring jars, jugs, pans i.e. low value items with low incentivsation
This has given way to coupons, big contests, in-magazines samples, on-line schemes
Additionally, in .earlier times promos were applied for certain limited product categorylargely consumer goods Presently, it is being applied to all product categories---consumer goods, industrial goods, cars, entertainment, travel, hospitality, medical, insurance &..education.
EXAMPLES OF PROMOS
--Buy a chocolate; get a crayon free --Buy a pack of cooking oil; get a pack of atta --Buy a toothpaste; get a bottle of Listerine free --Clearance sale; rock bottom prices --Get cash back on credit card usage --Easy loans ;zero interest loans; lowest EMI --Exchange your old car; get loyalty bonus
Apart from above factors, the media costs are also rising and the media is getting increasingly fragmented
Hence, advertisement is becoming costlier and it is losing its edge as far as impact is concerned. The cos, therefore, find promos an easy way out. The consumers inclination towards impulse purchase has also increased over the last several years. This propensity gets compounded when goods are available at reduced prices. Small scale fringe players find promos an easy way to get market share from established players. They cannot afford to advertise on a big scale. Small retailers have switched to self-service.
TYPES OF PROMOTION
Consumer Promotion
Trade promotion
Business promotion
CONSUMER SALES PROMOTION --Coupons --Premium Offers --Bonus Packs/Multiple packs --Hyundai offers free petrol --Free offers by tour operators --Introductory offer on Maruti Swift --Temptation prices : Deccan airways --Freebies on credit card --Free samples
Demonstration
--Door-to-door demos --School demos --Demos at retail store --Demos to key people
Historically, sales promotion and advertisement have been used in a particular proportion. For last two decades sales promotions have played an increasingly important role The reasons are: INTERNAL Promotion is now accepted by the top management as a legitimate and necessary tool to achieve the sales objective. There are qualified managers to manage sales promotion as a sophisticated marketing measure Pressure on product managers and regional heads
EXTERNAL FACTORS Increase in number of competing brands Increase in competitors activities Price oriented customers Low differentiation among brands Rising costs amd media clutter Legal issues
SALES PROMOTION
DEFINE SALES PROMOTION OBJECTIVE Invariably, the sales promotion objective are a part of a larger marketing objective FOR CONSUMERS-The objective for consumers is to achieve larger consumption, inducing trials among non users, attracting customers prone to switching ,etc FOR TRADE- the objective for retailers is to carry higher levels of stock, a larger variety of stock, newer variety of products, divert their capital into your business, increasing wider distribution, building brand loyalty FOR SALES FORCE- Increasing trade relations, support to newer or slow moving products, increasing distribution, finding new prospects, newer markets
PROMOTIONS/Contd
SELECTING THE PROMOTION TOOLS While selecting the promotion tools, the co should take into account the objectives, market, consumers, time period, duration, completive situation etc MAIN TOOLS USED ARE Lucky Draw, contests, Quantity discount, Prizes, Discounts, points on purchase, cash refund Sales promotion a) General type
Franchise building type aim at building the preference of the consumers towards the brand-impart a message along with a deal
PROMOTIONS Contd/ Sales Promotions and Advertising It has been seen generally that sales promotion is more effective when launched with an advt campaign. A stand alone promotion does not produce the desired results as effectively as with advt campaigns THE SALES PROMOTION MUST BE A PART OF AN OVERALL MARKETING PLAN
PROMOTIONS/Contd
SELECTING TRADE PROMOTION TOOLS Trade support is very necessary for success of a promotion campaign Manufacturers need trade support -- For wholesalers and retailers to carry their stocks --For wholesalers and retailers to lift additional quantity --To induce the wholesalers and retailers to push their brands --For wholesalers to increase their distribution Earnings from promotions constitute a major source of income for the trade.
PROMOTIONS Contd/ DRAWBACKS --How does co ensure control over its stockspricing and distribution? --How does a co avoid dumping? -- How does a co ensure inventory control? -- How does a co avoid cross-territory distribution?
PROMOTIONS Contd/ The cos must also consider a) The size of incentive b) The target group for incentives c) Geographical territory chosen for promotions d) Duration of promotion e) Terms and conditions of participations