Choices we make Choices we make.

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Organisational Behavior
PGPM 2013-15 Term I
Poornima.gupta@greatlakes.edu.in 9818130344

Poornima Gupta

Introduction

This course is about the way people actually behave in organisations It deals with helping you to improve your own personal competency in understanding and dealing with the many human problems that arise in complex organisations, especially in todays globalized scenario.

org beh outline.doc

Introduction
cont..

It attempts to answer some questions such as:

Why are some employees hostile and others apathetic? Why do some people restrict their output? Why do superiors so often get unintended consequences from issuing simple directions? Why are some groups enthused about their work and others not so? Why well intended company policies fail to excite all employees in the same way?

And many more

org beh outline.doc

Objectives
This course therefore attempts to help nurture students faith that there is order in the human behaviour.

org beh outline.doc

Objectives cont
That mans reaction is not a chaotic chance affair, that within limits, it is predictable.

Objectives cont
Knowledge and skillful diagnosis of human behavior, our own as well as others, can help us to become more realistic, more understanding , and in turn, more productive.

Topics to be covered
Human Problems of Administration Individual Behaviour

Individual Characteristics Ability & learning Personality Perception Motivation Attitudes & Job Satisfaction

org beh outline.doc

What is an Organization?

ORGANIZATION IS
A COLLECTION OF

PEOPLE WORKING TOGETHER

IN A DIVISION OF LABOR USING ALLOCATED RESOURCES IN AN EFFECTIVE AND EFFICFENT WAY

ON A RELATIVELY CONTINUOUS BASIS

TO ACHIEVE A COMMON GOAL.

Types of Study Variables

Independent (X)

Dependent (Y)

The presumed cause of the change in the dependent variable (Y). This is the variable that OB researchers manipulate to observe the changes in Y.

This is the response to X (the independent variable). It is what the OB researchers want to predict or explain. The interesting variable!

Predictive Ability

Mintzbergs Managerial Roles

Mintzbergs Managerial Roles (contd)

Mintzbergs Managerial Roles (contd)

How are Paradigms created

Paradigms

History of Management Thought

Adam Smith- Division of Labour Fredrick Taylor

Scientific Management

One best way Select train & teach Cooperate Divide work & responsibility among managers & workers

Henri Fayol- Administrative theory Max Weber- Structural Theory Mary Parker & Chester Barnard

Social Man Theory

Elton Mayo- Human Relations

Hawthorne Studies

Rational System Vs Social System

RATIONAL SYSTEM Prescription Efficiency Fear Detached Legalize Concerned with behaviour only Parity and justice SOCIAL SYSTEM Description Effectiveness Encouragement Involved Built in the job Concerned with Attitude and Behaviour Honour and Dignity

Functional View
Finding the Villain We discuss rights and wrongs of a situation rather than the cause of it