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Introduction to Information

Technology
2nd Edition
Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.

Chapter 6:
Telecommunications and
Networks
Prepared by:
Roberta M. Roth, Ph.D.
University of Northern Iowa

Introduction to Information Technology, 2nd Edition


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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Chapter Preview
In this chapter, we will study:
The basic components of a telecomm
system
The technologies used in telecomm
systems
Various ways to configure networks
Various ways that businesses use
networks today

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© 2003 John Wiley & Sons, Inc.
The Telecommunications System
The hardware and software that
transmits information from one
location to another
Components include:
Hardware Data comm
Media providers
Networks Protocols
Software Applications

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© 2003 John Wiley & Sons, Inc.
Telecommunication Signals
Analog signals
Continuous waves
Information conveyed by changing
wave characteristics (amplitude and
frequency)
Digital signals
Discrete pulses
Information conveyed in binary form
(on or off pulses)
Easily understood by computer
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© 2003 John Wiley & Sons, Inc.
Communication Processors
Hardware devices utilized in data
transmission and reception
Modem - device that converts
analog signals to digital (and vice
versa); enables signal transmission
over telephone system
Multiplexor - device that transmits
multiple signals over single medium
Front-end processor – specialized
computer dedicated to managing
communication tasks
Introduction to Information Technology, 2nd Edition
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© 2003 John Wiley & Sons, Inc.
Wire-based Communication Channels
Twisted-pair wire (telephone wire)
Cheap and easy to work with
Slow; subject to interference; low
security
Coaxial cable
Carries more data; shielded from
interference
More expensive; harder to work with;
low security
Introduction to Information Technology, 2nd Edition
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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Wire-based Communication Channels
(continued)
Fiber-optic cable
Transmit information as light waves
through glass fiber
Fast; high-capacity; secure; not
subject to interference
Hard to work with

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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Wireless Communication
Channels
Microwave
High capacity; inexpensive relative to
wire
Requires line of sight transmission
towers; subject to environmental
interference
Satellite
Very high capacity; large coverage
area
Expensive; propagation delay;
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requires encryption for security


Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Wireless Communication
Channels (continued)
Radio
Suitable for short distance
communication; inexpensive; easy to
install; high speed
Interference problems; insecure
Cellular radio technology
Infrared

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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Understanding Communication
Media
 Transmission speed
 Bandwidth – the range of frequencies
available in a channel
 More bandwidth, more channel capacity
 Transmission mode
 Character by character (asynchronous)
 Streams of characters (synchronous)
 Transmission accuracy
 Accuracy controls added to messages
 Error detection and correction required

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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Telecomm Carriers and Services
Telecomm carriers – provide
telecomm technology and services
for data communication
Common carriers – long-distance
phone companies
Value-added carriers – provide private
telecomm systems and services for a
fee

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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Telecomm Carriers and Services
(continued)
 Telecomm services
 Switched lines – transmission is routed
along path to destination
 Dedicated lines – continuous connection is
established
 Wide-area Telecomm Service (WATS) –
lower cost long distance telephone service
 Integrated Services Digital Network (ISDN) –
high speed data transmission over existing
phone lines
 Digital Subscriber Lines (DSL) - high speed
digital transmission over existing phone
lines
Introduction to Information Technology, 2nd Edition
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© 2003 John Wiley & Sons, Inc.
Network Basics
Network – the communication
devices, media, and software
needed to connect two or more
computer systems.
Local area networks (LANs) – a
network that spans a relatively
small geographic distance
Wide area networks (WANs) –
network that spans a large
geographic distance
Introduction to Information Technology, 2nd Edition
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© 2003 John Wiley & Sons, Inc.
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Local Area Networks
Connect computers and other
devices enabling resource sharing
Variety of topologies can be used,
each with performance strengths
and weaknesses
Several LANs can be connected via
bridges
LANs can be connected to external
networks via gateways
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© 2003 John Wiley & Sons, Inc.
Alternative LAN Topologies

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LAN Basics
Required technology:
Cables or wireless technology
Network interface adaptor cards
Network management software
Chosen topology is implemented
by selection of software, interface
cards, and wiring strategy.

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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Wide Area Networks
Service provided by common
carriers
Internet is a public WAN
Value-added networks (VAN) –
private, data-only networks
managed by third party; accessed
via subscription.
Virtual private network (VPN) –
secure gateway between corporate
systems and the Internet.
Introduction to Information Technology, 2nd Edition
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© 2003 John Wiley & Sons, Inc.
Network Communication
Software
Needed to provide a number of
network functions:
Check for errors
Format messages
Maintain communication logs
Ensure data security and privacy
Provide message translation

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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Network Communication Software
(continued)
Components
Network Operating System – enables
all devices on network to
communicate
Network Management Software –
simplifies human network
management tasks
Protocols – specify rules that govern
device communication over the
network
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© 2003 John Wiley & Sons, Inc.
Network Communication Software
(continued)
Types of Protocols
Ethernet
• Most common protocol
• May be 10BaseT (10 Mbps); Fast Ethernet
100BaseT (100Mbps); Gigabit Ethernet
(1Gbps)
Transmission Control
Protocol/Internet Protocol (TCP-IP)
• Sends large files accurately over different
systems
• Standard of the Internet

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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Network Communication Software
(continued)
Data Transmission Options to
improve network performance
Packet-switching
Frame relay
Fiber Distributed Data Interface
(FDDI)
Asynchronous Transfer Mode (ATM)
Switched Hub Technologies
Synchronous Optical Network
(SONET)
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© 2003 John Wiley & Sons, Inc.
Network Processing Strategies
IS managers strive to provide good
network response time and
network availability
Distributed processing enables
computers in various locations to
communicate over telecomm links
Terminal-to-host processing
File server processing
Client/server architecture and
processing
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© 2003 John Wiley & Sons, Inc.
Network Processing Strategies
(continued)
Client/server processing
Applications can be divided into
presentation, applications, and data
management components
Components can be partitioned
between the server and the clients to
form different implementations

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© 2003 John Wiley & Sons, Inc.
Network Processing Strategies
(continued)

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© 2003 John Wiley & Sons, Inc.
Network Processing Strategies
(continued)
Peer-to-peer processing
Simplified form of client/server
Devices attached to network have
access to all other devices
No file server involved
Simple set up and maintenance
Implemented in many operating
systems such as Windows 2000 and
Windows XP
Introduction to Information Technology, 2nd Edition
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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Network Processing Strategies
(continued)
Open Systems – ideal not fully
achieved
Any device can be seamlessly
connected to any other device,
regardless of size, operating system,
or application
Connectivity – ability of computer
resources to communicate without
human intervention
Enterprisewide network – spans
entire organization because of
open systems and connectivity
Introduction to Information Technology, 2nd Edition
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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Telecomm Applications
 Electronic Mail –  Facsimiles –
computer-based electronic document
messaging
transmittal
 Videoconferencing –
group meetings between  Telecommuting –
separate locations working at home via
 Electronic Data telecomm links
Interchange –  Distance Learning
electronic transmission of
routine business – classes offered on
transactions same time/different
 Electronic Funds place, or different
Transfer – electronic time/ different place
processing of financial basis
transactions  Telematics
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Turban, Rainer & Potter
© 2003 John Wiley & Sons, Inc.
Chapter Summary
Components of a telecomm system
Types of communication media
used in telecomm systems
Types of networks
Ways to organize network
processing
Ways to utilize networks in
businesses today
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© 2003 John Wiley & Sons, Inc.
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use of the information herein.

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© 2003 John Wiley & Sons, Inc.

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