BPO

Definition
BPO is the delegation of one or more
business processes to an external
provider who in turn provides services
for the selected process based on
certain defined and measurable
performance criteria specified by
particular organization.
 
Nea rshore

Nearshore outsourcing or
'nearshoring' is outsourcing within
nearby region or neighboring
country.
 Onshore

refers to the business process being

carried out at the organization's location
itself.
 Of fshor ing

refers to an organization's business

process being carried out at the remote
site.
 What is Te le marke ting?

• Telemarketing means using the telephone as an

interactive medium for promotion of products.

• In simple words, it is the marketing of goods

and services on the telephone. 
Companies Outsource in Order To :
• Reduce and control operating costs
• Improve companies focus
• Free internal resources for other purpose
• Share risks
• Bring in cash infusion