Transmission

of information, opinions, and intentions between and among individuals. Giving and receiving information via talk, gestures, writing, so forth.

to Facilitate work Increase motivation Effect change Optimize care Increase worker satisfaction Facilitate coordination Binds the organization to ensure common understanding

Assess their patients' needs Make nursing care plans Implement and evaluate the effectiveness of such care Motivating pts. and family to assume primary responsibility for their own health care (health education)

1. Clear lines of communication serve as the linking process by which parts of the organization are unified toward goal achievement

2.

Simple, exact and concise messages ensure understanding of the message to be conveyed

3. Feedback is essential to effective communication Communication thrives best in a supportive environment which encourages positive values among its personnel

4.

5. A managers communication skill is vital to the attainment of the goals of the organization adequate and timely communication of work related issues or changes that may affect jobs enhance compliance

6.

Communication

id described as a two way process, yet in an organization, it is fourdimensional

 Superior

to subordinate which may pass trough various level of management Communication is directive and activities are coordinated at various levels of the organization Communication aims to impart what the personnel need to know, what they are to do and why they are to do these

Policies

rules

and regulations memoranda Handbooks interviews Job descriptions performance appraisal

Emanates

from subordinates and goes upward Usually in form of feedback to show the extent to which downward communication has been receive, accepted, and implemented

Does

not flow easily Subordinates may not have the ability to express their thoughts or may be too shy to express them

Discussion

between subordinates and superiors Grievance procedures Witten reports Incident reports Statistical reports

Flows

between peers, personnel or departments on the same level Used more frequently in the form of endorsement between shifts, nursing rounds, journal meetings, and conferences, or referrals between departments or services

Coordination

of duties and cooperation among the various departments will be maximized if communication is open to ensure smooth work flow

Deals

with information that flows from the caregivers to the patients, their families, relatives, visitors, and the community. The image of the organization to the public depends on the employees' understanding of its philosophy, vision, mission, and objectives, and how these are communicated to the public.

Involves

how employees value their work This may be directly or indirectly communicated to their families.

Is

related to open communication lines, positive communication between employees and their immediate supervisors, and personal feedback on job performance