Beruflich Dokumente
Kultur Dokumente
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What Leads to Performance?
Performance
=
f (Ability, Motivation, Opportunity)
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What is Motivation?
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Motivation
- Stephen P Robbins
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The Motivation Process
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Nature
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MASLOW’S HIERARCHY OF NEEDS
Growth
needs Higher
Self Order
Actualization Internal needs
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Satisfied need no longer motivates
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Maslow’s Need Hierarchy Theory
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Maslow’s Need Hierarchy Theory
Research evidence
– Flexible hierarchy of needs
• Organizational size.
• Geographic location.
• Across Cultures
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Maslow’s Need Hierarchy Theory
Managerial implications
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Herzberg’s Two – Factor theory
Frederick Herzberg
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Herzberg’s Two – Factor theory
Conclusion:
Job satisfaction – Intrinsic factors
Dissatisfaction – extrinsic factors
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Herzberg’s Two- Factor Theory
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Herzberg’s Two – Factor theory
•Intrinsic factors
•Environmental, external to job
•Build high level of motivation
• & job satisfaction •Prevent dissatisfaction
•Stimulates superior performance •Zero level motivation if maintained
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Herzberg’s Two – Factor theory
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Herzberg’s Two – Factor theory
Research evidence
– Theory fails to:
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Alderfer’s ERG Theory
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ERG Theory
interpersonal relationships.
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ERG Theory
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Comparison of Content Theories
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Process theories
Process Theories:
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VROOM’S EXPECTANCY THEORY
function of:
– Expectancy.
– Instrumentality
– Valence.
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Vroom’s Expectancy Theory
Valence of
Expectancy X Instrumentality X reward
MOTIVATION
Abilities Role perceptions
and traits and opportunities
JOB
PERFORMANCE
Simplified Expectancy Theory
Performance
appraisal system
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Vroom’s Expectancy Theory
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Vroom’s Expectancy Theory
– Effort
– Performance
– Rewards
– Satisfaction
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Porter –Lawler Model
Perceived
Equitable
Value Abilities Rewards
Of &
Rewards Traits
Intrinsic
Rewards
EFFORT PERFORMANCE
SATISFACTION
Perceived
Effort Reward Role Extrinsic
Perception Rewards
Probability
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