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INTRODUCTION: E-BUISNESS
It is widely acknowledged today that new technologies, in particular access to the Internet, tend to modify communication between the different players in the professional world, notably: Relationships between the enterprise and its clients, The internal functioning of the enterprise, including enterprise__employee relationships, and The relationship of the enterprise with its different partners and suppliers.
E Business is all about cycle time, speed, globalization, enhanced productivity, reaching new customers and sharing knowledge across institutions for competitive advantage. --- Lou Gerster, CEO IBM The term "e-Business" refers to the integration, within the company, of tools based on information and communication technologies (generally referred to as business software) to improve their functioning in order to create value for the enterprise, its clients, and its partners.
Why E-Business
Lack of time at public or Consumers Flexibility in timings Easy delivery at door steps Planning for payment Safe Transactions
Characteristics of e-business:
One global order management system, Global database, single and distributed, Paperless transactions, Suppliers manage your inventory, Dynamic order status- received, delivered and order balance, Collaborative working through Group- ware technology, Business relationship with customer, vendor and business partner get transformed to trust relationship, Employees become knowledge based intelligent workers, and A management and operations overhead shows decline over a period of time
Longer processing cycles, High inventory at all locations, Employees spending too much time in searching, and accessing information, Rapid loss of market share, Organisation top heavy,and Market share of loyal customers on the decline.
Models of E-business
Business to Business (B2B) Business to Customer (B2C) Customer to Business (C2B) Customer to Customer(C2C)
B2B
Issuing business circular Product catalogues publications Information News clippings delivery Messaging applications Order processing Order execution Transaction Payment processing processing Money transfer application
B2C
Organizational manual Database of knowledge Business information Service offers / contracts Payment to employee Issue of shares / bonds Delivery through courier Information sharing application Transaction processing applications
C2B
Downloading of information Viewing the bank balance Seeing manuals / drawings / pictures / images, etc. Requesting an item Obtaining travel advance Inquiry processing Credit card payment Information sharing application Transaction processing
C2C
Messaging- Email Reports News group Payment approvals Memos Sanction and confirmation Issues and receipts Information
delivery
Components of E-BUSINESS
Intranet/Extranet (Internal communication) Internet (External communication) Network and TCP/IP protocols (Delivery mechanism) Web server and web browsers software (access, process and download and send) Back end systems (Application processes)
Intranet
An intranet is a private computer network that uses Internet Protocol technologies to securely share any part of an organization's information or operational systems within that organisation. It deals with internal information needs of the people in an organization.
Internet
It is a global network of computers , working as server or clients to exchange information. Internet is distributed over homes, business , schools , and govt. offices all over the world. It is a network of client and server.
Internet Model
Web Browser software Web Server software
Server (s)
Windows, UNIX, LINUX, NT 128 MB RAM, 16 GB HDD
Applications of Internet
Search the web addresses for access through search engine; Downloading programs and files; E-mail; Mailing list; Voice and video conferencing; Chatting ; Buying and selling on the net;
The World Wide Web (WWW, or simply Web) is an information space in which the items of interest, referred to as resources, are identified by global identifiers called Uniform Resource Identifiers (URI).
Web Components
Web Clients Web Server HTTP: It is a language enabling communication
between Web browser and web server
E-Publishing
E-Selling E-SCM
E-Portal
E-Portal is a website where multiple aspects of business are brought together. Portal is a place where information on dedicated subject is available. It provides latest information support to the visitors to enhance the utility of the site. It allows users to seek information, post information for other and allows to perform basic commercial transactions. It provides links and hyperlinks to other websites where specific information in detail is available to the visitor. E.g. www.indiaproperties.com www.rediff.com
Internet
Search
F i r e w a l l
Business partners
Organization ERP
Web servers
Order Registration
Scheduling
on interne t
OEM
Transporter
Extra net
Security
Analysis
Selection
Manufacturing Manufacturing system
Ordering
packaging
Payment
Finance system
Delivery
Inventory System
Search Engines
Intranet
The intranet is an internal company network that uses internet standards, namely HTML( Hyper text mark-up language) HTTP ( Hyper text transfer protocol) IP ( Internet Protocol) An intranet is a network of set of computers( servers) connected through TCP ( Transmission control Protocol ) The Existing network ( LAN/WAN) when loaded with these standards and supported by web server and web browser becomes intranet for the organization. Intranet is meant for users from the organizations. The intranet is not accessible to the people outside the organization.
Extranet
Extranet is an intranet for outside authorized users using same internet technology. The outside users are trusted partners of the organization who have access to information of their interest and concern. Dealer/Distributors have access to product files such as catalogues , products specifications, pictures, images etc. to answer the queries of the customers.
Destruction Destruction
Theft Theft
Deletion
Corruption
Bugs
Measures of Security
Security Item User Access Data, Transactions, Messages Network Aspect of Security Authorization Privacy, Integrity Confidentiality Measures Password, Encryption, Biometrics, Firewalls Secret Key encryption, Digital signatures
Firewall
Private Network
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