Beruflich Dokumente
Kultur Dokumente
Role Transition
Objectives
Construct the full scope of a managers role using the ROLES framework. Analyze specific examples of role transition as a staff nurse and a nurse manager. Describe the phases of role transition. Construct a response to an unexpected role transition. Compare strategies to facilitate successful role transition.
Copyright 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 2
Role Transitions
Organizations play a key role in assisting employees through role transitions. Ewens indicates that role stress can occur when the workplace does not provide the scope and flexibility for integration of new identities.
Transitions
Big societal transitions are usually accompanied by some support in society. Even a change in job usually involves some farewell parties.
Marking Transitions
Get engaged Get married Have a baby (or have the fifth baby) Get divorced Lose a job Graduate from school Move from one employer to another
Transitions
Changes in roles can be either painful or exciting, depending largely on the work culture and support provided.
Intertwining Roles
Leader
Interacts with: Peers Interacts with: Persons being supervised Administrators Supervisors Regulating agencies Interacts with: Supervisor Peers
Copyright 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 8
Manager
Follower
ROLES
Responsibilities Opportunities Lines of communication Expectations Support
Responsibilities
Each position has specific tasks for which the position holder is responsible.
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Opportunities
Possibilities represent opportunities for a manager to influence organizational and unit goals.
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Lines of Communication
Roles incorporate patterns of structured interaction between the manager and people in these groups. The nurse manager receives and sends messages.
Being a skillful listener can be more important than being skillful in sending messages. Skill is required to effectively communicate both the content and the intent of the message; only through practice can one develop skill.
Copyright 2011 by Mosby, Inc., an affiliate of Elsevier Inc. 12
Expectations
Clear expectations = Less role confusion
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Support
All roles are shaped to some degree by the support and services others provide. Each role has some available support. When a new position is being considered, it is important to evaluate whether support is available in areas in which a manager may lack knowledge or skill.
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Benefits of Mentoring
Mentor Stimulate new ideas
Development Self-awareness Enlarging colleague pool New relationships
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Making Transitions
When the transition is a bad one When the transition is a good one
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Good Transitions
Bad Transitions
Praise the predecessor. Acknowledge the team. Celebrate the good deeds. Be public.
Do not demean the predecessor; do not cover up. Focus on the future and the immediate steps that will happen. Create the team. Be silent, apologize, and move on.
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Promoting Success
Recognize, use, and strengthen the internal resources of commitment, character, selfrespect, and flexibility. Negotiate the role. Seek a mentor, sponsor, or coach. Get education.
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Roles
Making a smooth transition to the next role you assume depends on your personal strengths and abilities and on capitalizing on the strengths and resources of the organization.
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