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Information, Knowledge and Innovation

Cornerstones of the Information Society?


STIMULATE
5-6 October 2004 Brussels

SMIT IBBT
Leo Van Audenhove
SMIT Studies on Media, Information and Telecommunication Pleinlaan 2 1050 Brussels Belgium T. +32 2 629 24 18 F. +32 2 629 28 61 - smit@vub.ac.be http://smit.vub.ac.be

Four Fallacies of the Information Society

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Information Society Discourse


IS Discourse often based on growth of Internet Enormous explosion of Internet since 1990s New medium with enormous potentials
Decentralized: No (or little) central control Participatory: Every Receiver is also a Sender Non-commercial: At least at early stages carried by scientific community

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Every new media: discourse of emancipation Internet walhalla of free information High hopes for educational and social use eEurope
hope that Internet leads to social cohesion Hope that Internet new motor of ec. growth

Closing digital divide=closing knowledge divide

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Access to internet in developing countries lowers the barriers for access to information
contributing to enhanced performance in all sectors contributing to individual empowerment

new opportunities for development (catching up=leapfrog)


supported by examples of promising applications
e.g. farmers know prices at the market e.g. doctors in London help doctors in Lusaka

very powerful images because some truth in them question whether can be implemented on large scale

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The four fallacies


Guided discussion on four fallacies of the IS assumptions underlying much of the discourse of Internet and developmental impact which can be questioned from the point of view of developmental countries Information is available Information is for free Information is knowledge Knowledge is social change

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Discussion
On each point group discussion Start with an open discussion Would like you to reflect on basis of
what you have seen in the course your own experiences in the field

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Information is available
Assumption: The Internet is a sea of information where individuals and institutions have access to information for empowerment and development. What information is available, what information not? Western Bias in information production and provision
e.g. production of scientific material about DC
Internet changes the possibilities of access Internet does not change the fact that production largely Western

The hidden web


More and more information hidden in databases
Until last year info in Dialog bigger than whole web

Not seen by search engines Not accessible for many

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Contextual factors inhibiting access?


Language remains predominantly English Valuable information is localized and contextualized
E.g. information on HIV

Overload:
Availability might become a problem in itself Selection becomes more important Costs time and money

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Information is free
Assumption: The Internet and the enormous amount of information available will drive the cost of information down. Two tendencies in information provision Increasing amount of information free
Eldis: scientific/policy material on different policy areas for DC

Increasing commodification of information


Educational and scientific world Information from public service institutions
E.g. BBC as public service versus commercial service

Question is what information is for free and what information is not for free?
Impression that strategic information and selection becoming expensive Contextualization of information remains expensive
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Information is Knowledge
Assumption: Access to the information on the internet leads to knowledge generation Knowledge= organised information
Embedded in a social context Ability to make sense of information, how to relate it to ones own life

Difficult to acquire
Explicit knowledge: conscious, encodable, transferrable Tacit knowledge: unconscious, not encodable, has to be learned

Wisdom=
Capacity to know what body of knowledge to use to solve a significant problems Knowing what questions to ask about knowledge
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Knowledge is social change


Assumption: Knowledge is sufficient for social change. Arrogant position A lot of people know what their situation is and know what the solution is Other more structural barriers can hamper them from acting
Resources needed to put knowledge into practice Power relations at different levels local, national and international

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Information Society Theory & Developing Countries

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Information Society Theory


Webster five types of theories technology, economy, occupation, culture, spatial in recent years most common theories start from technology, i.e. from developments in ICTs
new possibilities in transmission and storage of information lead to new possibilities in all sectors of society often very positive about influence on society

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Two critique from the left Negation:


Rejection of IS as something new Webster, Robins and Webster, Garnham, etc.

Evolution:
technological change as the starting point of critique IS seen as new phase in capitalism Melody, Mansell, Freeman, Soete, Castells, Antonelli, etc.

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In this session we focus on the second category authors starting from technology change
embedding it in broader economic and social processes

from a critical view


(neo-marxian and neo-schumpeterian) Marx: economy central determinant in social structuring Schumpeter: technological innovation central for increasing productivity (and thus for growth of economies and competition between economies)

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Why focus? a more correct interpretation of what is really happening sheds more realistic light on possibilities of developing countries to leap-frog (to jump stages of development)

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Problem of theories
Rather complex, dense and confusing see ICTs as all-pervasive, changing all sectors do not distinguish between changes in specific sectors, at economic levels or at level of social institutions and structures Goal of this session (and article) rephrase theories according to level of argumentation look at implications for developing countries
all too often theories of the information society are seen as universally valid critical authors much more cautious

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Levels of analysis and conceptualization


The The The The The information industry micro-economic level meso-economic level macro-economic level social level

Division is somewhat artificial Most authors combine different levels BUT: can be very useful as a tool to better understand theory

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The Information Industry


Mix of factors has fundamentally changed the industry technological: convergence through digitalization
convergence of telecommunications, media and computing into one sector

political: new international regulatory frameworks


liberalization of markets as result of GATS negotiations especially in finance, services, telecommunications and electronics

economical: globalization of financial and other markets

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Why information industry of utmost importance? Information industry one of few growing sectors in West
in many traditional sectors delocalization of production hope that employment in information industry (services) will balance the loss

Information industry the underlying industry of information society


produce the technology, services and information products, used and consumed in IS countries (or blocks) want to harbor new industrial champions IPR (commodification of information) important

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What is the position of the developing countries Technologically two options try to become part of information industry
enormous investment and capacity needed road might be long and many losers

import technologies to support economies in other areas


paradox imports risk to remain high:
ICTs and renewal remain expensive

exports risk to remain low:


higher production in already overcrowded markets import barriers in the West so far remain intact

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Culturally risk of being swamped with Western content and services interactivity of new technologies potentially provides a channel back (e.g. Internet) structural imbalance will remain high

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The Micro-economic level


Level of individual firm knowledge most important factor in production
R&D driving force of innovation Marketing driving force of distribution ICTs the underlying infrastructure e.g. Cellphone and Medicine

also more and more the case in services


knowledge driven production makes innovation cyclus very fast
Cellphones: huge, sexy, color, tunes, MMS, gaming

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What does that mean for policy? Knowledge Society in the West supported by complex web of public and private institutions that support education, research and innovation life long learning flexibilization of employment What does it mean for developing countries information society is a knowledge society not only question of access to information question of education, research, connection between research and education, industrial development, etc.

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The Meso-economic level


Focus on the level of interaction between firms classical theories of economy: market place new theories of economy: network economy firms work in close networks
rely on each others R&D and knowledge are strongly interdependent e.g. car production (doors Sidmar-VW)

two consequences high performance ICT networks important for communication geographic proximity highly important

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What does that mean for policy? in West stimulation of technology valleys
Silicon Valley, Munich Area, Paris Area, etc. invest in high performance ICT and transport infrastructure

What does that mean for developing countries? very difficult to become part of the industrial network invest in ICT infrastructure and skilled labour
Malaysia: MultiMediaCorridor South Africa: plans to develop Joburg-Pretoria ax

make investment attractive through tax-exemptions, etc.


contradictory

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The Macro-economic level


Focus on economic structures of countries Globalization of central economic activity liberalization of most markets (since 1980s) ICTs makes it possible to integrate segments of markets worldwide

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Shift in balance between states and capital (firms) powerless states


states have to compete against each other for companies and economic activity
DHL, Ford Motors Genk

creation of a global network economy


only those places interesting for the global network economy are connected large parts of the developing countries and disadvantaged regions in the West disconnected
Where does it leave Africa?

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What is the role of policy in the powerless state? Create an enabling environment for investment
High skilled (low wage) workers
Good educational system Pleasant environment to live

High quality infrastructures


ICTs and telecommunications Transport

Low-taxes both on employment and companies

What does it mean for developing countries Exactly the same


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The Social level


Globally two types of labour self-programmable labour:
highly educated and flexible workers flexible in terms of learning and relearning allowed to move globally
e.g. Indian Engineers and Informatics specialists

generic labour:
non skilled workers easily replaceble by either technology or delocalization of production not allowed to move globally
e.g. economic asylum seekers in the West

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What does it mean for society rebalancing of wages - growing inequality together with pressure on taxes to keep economic activity within countries
in the West pressure on the Welfare state

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Dont want to end negative


Is this a gloomy picture on the future? Yes it is. Is there hope? Yes there is. Counter-reaction
Developing countries starting to question global economic structures (Cancun)
South Africa, Brazil, Egypt, India leading countries

In the West movement for an alternative globalisation

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