INTRODUCTION

NEUGENT Team
Purchasing
Production
Logistics
Neugent Technologies Inc. Quality
Topy Bldg., # 3 Economia St.
Bgy. Bagumbayan, Quezon City
Metro Manila 1110 Philippines
Tel :+63-2-706-4700
Fax : +63-2-706-4541
http://dvr.neugent.net
USA: 949-485-5042
UK : 020-3239-5043
Korea : (070)7893-3125
HK : 8191-5042
List
1. Organization & Task
2. Quality Assurance System
3. Quality Vision
4. Main Job Areas
5. Goods Production Flow
6. Manufacture Process Flow
7. Manufacturing Capacity
8. Quality Index
9. Quality Innovation Activity
10. Freight Option
◈ Organization ＆ Task
Quality Innovation

OFFICER 2 FACTORY MANAGER

Boy 2 7
STAFF
Girl 3

MANUFACTURING (ASSEMBLE)
LOGISTICS QUALITY CONTROL
PLANNING PRODUCTION

SALES DEMAND and INVENTORY QUALITY ISSUE

PURCHASING
DELIVERY Control

ENGINEERS for Quality

Strategy
* Details of task
Manufacturing
LOGISTICS PRODUCTION Quality Control
Planning

1.Make a plan Purchasing Inventory 1.Control Assembly line Engineering for

2.Control progress
3.Order to manufac-
ture
4.Management plans
and accomplishment
5.Etc.
manufacture Quality Control
2.Control of manufac-
1.Purchase Order 1.Inventory Mngt. ture lines and equip-
1.Standardization 1.Control of Quality
2.Control of supplier 2.Stock availability. ments 2.Inspection procedure
3.Control of Process 2.Quality Assurance
3.Production Support 3.FIFO control. 3.Training for
3. Customer
4.Supplier Evaluation 4.Production Sched. Flow chart better quality
4.Production line 4.Campaigning for Satisfaction
5.Etc. 5. Etc.
inspection (line QC) better quality 4.100PPM
5.Etc. 5. Incoming QC

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 Production line-assembling

QC and QA

Inventory
 Dept Purchase Production Quality Con. Production Con. Sales A/S
◈ Quality Task

Receive order
Sales Request to manufacturing
* A record quality notes
1.Purchase order

Assurance
2. Contract document
Order to manufacturing
Production * A record quality notes
System 1. Production plan
2. Assembly Plan
plan * A record quality notes
Purchase order for 1.Purchase order A
Manufacturing plan 2.Manufacturing plan in detail
3.Part List - BOM 1. MRIS
2. Stocks Inventory
* A record quality notes
1.Sales details 3. Import Docs. B
Delivery of parts
2. Incoming inspection report
1. Repair issue
Purchase- 2. Debug and test
Order Give notice to supplier Incoming QC
Warehousi * returns/RTV rejection
ng
Inspection
A/S list
* A record quality notes
pass 1.Incoming inspection report
A 2.Incoming inspection standard

Warehousing
goods out of a warehouse

Production –Ass’y
Manufacturing * A record quality notes
1. Process Flow chart 3.
2. Engineering Change Notice
rejection
Inspection movement of repair lineB
Goods
Manufactur- Outgoing QC
* A record quality notes
pass 1.final inspection standard
ing 2. Product Performance Report
* A record quality notes
3. Quality Assurance
rejection
Inspection 1.field claim report
2.A/S report
- movement of repair line pass
Delivery of goods Control after the fact

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 ◈ Quality Vision
Quality Innovation

With quality oriented mind, realizing superiority over competitors in terms of

quality assurance by year 2009.

Vision Image
World Top Class
Quality with Zero
Defect
World Top
‘2011 Items ◑ All Items
Predominant position in
Realizing Zero Defect
Domestic Top Domestic market
‘2010 Mind ◑ Zero Defect Quality
Quality Assurance System ※ Defect Rate =100 PPM
For Everyday
Goal ① Predominant Position in
Quality Oriented Mind Domestic Market By Year 20010
‘2009 st o
Prior
it y!
② Achieving World Top Class
em

Position in QCD By Year 2011

for

Action
ur

① Establishing Innovative Quality

is o

Point
Objects and Strategies in Each Proc
y

Awarding Grand Prize

alit

2008 For SMEs ② Practical and Powerful Quality Po

Qu

•Customer oriented..
•Systematic Quality Setup
③ Quality Oriented Mind

Year 2011

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◈ Main Job Areas
Quality Innovation
With awareness of Quality Vision by all employees,
Planning and executing the Jobs in Detail.

Main Job Areas

Area Parts Quality Process Quality Goods Quality

Goal Parts Information Systematic Process Customer Satisfaction

1. Claim analysis and

1. Collaboration Quality
1. Recognition of Processthorough maintenance
-.Quality guidelines quality point. -. Analysis report sharing &
-. Information share -. Inspection items its documentation
Jobs in Details

-. Standardization & -. Self-oriented inspection

Documentation -. A/S Feedback
-. Quality Layout -. Prevention of recurrence
2. Reforming activities for
2. Collaboration Relationship 2. Quality-oriented mind
quality innovation
World Top Cla

Goal
-. Insuring quality through -. Less frequent design
-. Documentation of
meetings alteration
manufacturing know-how
-. List of the elite collaboration -. Using real name in design
-. Quality problem solving
-. Quality mind
-.
quality
Standardization
Quality Assura
3. Improvement of 3. Quality mind upgrade 3. Quality Guarantee
-. Daily self-examination
document management System
-. Using real name in
-.reforming the management
process quality -. Examination of
procedure measuring equipment
-. Work environment reform
-. Quality guarantee test
-. In-house education as
well as outside the company
QUALITY MANAGEMENT RESPONSABILITIES - QMR
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◈ Goods production flow
Quality Innovation
Purchasing Div. is responsible for supplying the parts, and the cooperation company
is responsible for PCB Ass’y before the Total Ass’y at the factory.

Factory
Cooperation Company

Parts Supply Delivery of parts

Parts Purchase PCB Ass’y Work Total Ass’y Work

Quality Check Quality Check Quality Check

* Incoming inspection * Incoming inspection * Independent

- quantity check - faculty test inspection
- measure check - external check * Final inspection
- Spec. check - enterprise inspection * Forwarding
- enterprise inspection report check inspection
report check * Cooperation company
Inspection of
manufacture line
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◈ Manufacture Process flow
Quality Innovation
Quality is assured in each of 3 pts., and a Quality inspector is checking the quality in
each process.

Incoming QC Measuring equipment manufacture process Line QC

PCB Ass’y PCB’s PCB’s PCB’s Ass’y Cable Ass’y Chassis & PCB Assy
Process Process Process Process Process Final inspection
inspection

1 2 3 4 5 6 7

Production
Manufacturing section
section
- All Test
- All Test
QC Engineer Inspection
Warehouse
9 8
- Line Process Inspection Stocks

Final Quality QC Section

inspection

Final Quality Inspection

- Random/Sampling Test

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◈ Production or Manufacturing capacity
Quality Innovation
Manufacturing capacity based on 8 hrs per day by a skilled worker – total number
of hours per product required in each category.

unit : second

Product 1 2 3 4 5 6 7 Total Time Per day Per month

PCB Bracket PCB QC & Packing

Process Visual Ass’y
Function Final
Test Test Test
LP Card 19,500 100 units 2000 units
S.T 3000 1500 6000 6000 3000

LP & Function QC &

SP PCB Ass’y Unit Unit Final
Process
Ass’y Test Ass’y test test Packing
test
SP / NP 81,000 50 units 500 units

S.T 6000 9000 45000 9000 9000 1500

* S.T : Standard Time - work hour(day) : 460min(27,600sec)

* 1 month : 20 days (5 working days per week) - based on a skilled worker (normal situation)

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◈ Quality index
Quality Innovation
Quality index is improving by continuous quality innovation activity.

LP Card SP/NP

Defect Rate Defect Rate

(%) (%)
■
3.0 3.0 ■
■
■ ■
■
● ■ SP-3000
2.0 ● ■ 2.0
●
● LP-16480 ● ●
● ● SP-2000
1.0 1.0

‘2008 ‘2008.2Q.‘2008.3Q.‘2008.4Q. ‘2008 ‘2008.2Q.‘2008.3Q.‘2008.4Q.

* Main activities

1. Create Quality Standard

2. Create Quality Manual
3. Apply QC effective tools
4. Operation of “My Product” system
5. Quality team work & meetings
6. 100% Quality Satisfaction

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◈ Quality innovation activity
Quality Innovation
Utilizing reform tool, secure the competitive edge in Quality assurance

- Pursuing zero defect and improve preventive action

Direction

- Reforming quality mind

- Quality innovation activity by all employees
- Challenging the limitations

Quality Innovation Tool

Beginning Stage

Main Process Mgt.

Sequence
- Product evaluation OSD Inspectio
- Guidelines of quality for n
cooperation companies
- Evaluation of cooperation Quality
companies Innovation
-Diagnosis of standard
Quality Deadline/
Quality procedure
Audit Schedule
- Operation of quality
reform team
- Meeting for quality
Team Work
self-examination 1 Group = 1 Man
- Self-oriented/
sequence inspection

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◈ Freight Option
Quality Innovation

Transit Time/ Agent

Air shipment

www.agilitylogistics.com

Vessel shipment
www.nipponexpress.com

www.kornet.com.ph

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 Freight Forwarder Cost
 Forwarder Service ( Origin to Port of Destination)
A. Freight fee = Rates x weight ( actual weight or chargeable weight)
B. FCC = Fuel Security Surcharge (airlines std rates on weight)
C. SCC = Security Surcharge (airlines std rate on actual weight)
D. Local Charges = Origin local charge
Total Freight fee = Summation (A-D)

Sample Quotation
• Airport to Airport Rates, MNL to LHR
+45k +100k +500k Carrier
US $ 2.40/kg 2.30/kg 1.70/kg KU
US $ 2.40/kg 2.10/kg 1.80/kg. QR

KU = Kuwait Airlines ; QR = Qatar Airlines

Strategic Production Div.

Courier Cost Tabulation
Courier Transit 20kgs 50kgs 100kgs
TNT (express) 4 days $314.00 $742.00 $1,456.00
DHL 2 days $344.00 $706.00 $1,354.00
UPS 2-3 days $387.00 $902.00 $1,704.00
TNT (economy) 7-8 days $260.00 $553.00 $1,044.00

Strategic Production Div.

Thank You!!!!! END