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History Purpose Products Services Global Footprint/Presence Employees and Culture Turnover Competitors Challenges Organization Structure and

Control SWOT Analysis Future Outlook Conclusion

Wal-Mart Stores, Inc., branded as Wal-mart , is an American multinational retail corporation that runs chains of large discount department stores and warehouse stores across the globe. Wal-mart was started by Sam Walton in 1962 with a clear vision of providing products a best low prices. Head Quartered at Bentonville, Arkansas , the company is the world's second largest public corporation, according to the Fortune Global 500 list in 2013, the biggest private employer in the world with over two million employees, and is the largest retailer in the world. Wal-mart remains a family-owned business, as the company is controlled by the Walton family, who own over 50 percent of Wal-mart.

Wal-Mart is worlds largest retail chain helping people around the world save money and live better - anytime and anywhere - in retail stores, online and through their mobile devices. Mission statement WAL-MART mission is to serve our Associates and customers with compassion and integrity. Our emphasis is on our Associates, children, families, the local community and other local programs that improve the quality of life in our communities.

CLOTHING SHOES

ELECTRONICS

GROCERIES

PRODUCTS
ART & CRAFT AUTOMOTIVE

HOUSEWARES

BOOKS

Retail goods Photo Services Pharmacy Wireless Service

Electronics Books, Jewellery etc

Store kiosk Corporate Website

Customers prescriptions for a mere $4 Pickup in-store or mail order services

Family Talk Wireless service (T-Mobile)

Financial Services

Money transfer services through Money gram Cards/Debit cards, bill payment, cheque cashing and printing

Today Wal-Mart operates 11,000 stores under 69 formats across 27 countries.


Wal-Mart also operates 10 e-commerce sites in 10 countries. Wal-Mart effectively used joint ventures and acquisitions to enter foreign Markets.

Wal-Mart is the Worlds largest private employer

Wal-Mart employs 2.2 million associates worldwide


Approx.1.4 million in US alone of which 57% is the women workforce Being the Worlds largest retailer, it is really a challenge to maintain a uniform culture.

WAL-MART employees follows below values worldwide: Customer Service Integrity Respect for individual Excellence

USA: Kmart, Target, Shopko, Meijer Canada: Real Canadian Superstore Mexico: Commercial Mexciana, Soriano EU: Aldi, Metro (Germany), Asda (UK)

China: Sun Art Group, China Resource Enterprise (China)


India: Future Group Stores, Reliance Stores

Other Formats: Costco, BJs wholesale club are competitors of Wal-Mart's Sam Club division

Winco is considered serious competitor in grocery segment Family Dollar & Dollar General have been successful against WalMart (Pennies n Cents started in 04) in home consumer sales.

Resistance from Local Community Allegations of predatory pricing and supplier issues Low Wages Poor Working conditions Allegations of wrongful termination

Employees using prescription drugs

Health insurance Labour union opposition Poorly-run and understaffed stores Imports and globalization Overseas labour concerns Allegations of bribery and cover up in Mexico Taxes

Divisional structure at top level


Each division is autonomous having functional workforce.

Matrix structure at store level


Each Wal-Mart store has the same job categories, job descriptions and management hierarchy.

Self reliant capable of fulfilling customer demand and changing as per business requirement

Bureaucratic control

Market control

Clan control

Uses authority, hierarchy, rules and standards to guide the performance of tasks of workers.

Use of pricing mechanisms to regulate the activities in organization as though they were economic transactions.

Initiative that employees share the values, goals and expectations of the company and act accordingly.

Strengths
Scale of operations Competence in information systems Wide range of products Cost leadership strategy International operations

Weaknesses
Labour related lawsuits High employee turnover Little differentiation Negative publicity Understaffing

Opportunities
Retail market growth in emerging markets Rising acceptance of own label products Trend toward healthy eating Online shopping growth

Threats
Increasing competition from brick and mortar and online competitors Increasing resistance from local communities Rising commodity prices

Fiscal 2014 capital plan will range from $12.0 to $13.0 billion Add approximately 125 supercentres Sams Club will leverage efficiencies to add more new clubs and remodels next year in its approximately $1.0 billion allocation Capital expenditure budget will cover growth for new stores, logistics and supply chain expansion, investments to drive productivity and reduce expenses, and global e-commerce expansion Grow total company sales 5 to 7 percent in fiscal 2014 Increase retail square footage by 3 to 4 percent next year, which would add another 36 to 40 million square feet around the world Continue to invest in organic growth across its markets

Expenditures will range from $4.5 to $5.0 billion in fiscal 2014 New stores are expected to add between 20 and 22 million square feet next year, in line with the current fiscal year projection of 21 to 23 million square feet Allocating 60 percent of the funding to developing their higher growth markets and 40 percent to developed markets

Wal-Mart is the number One Retailer in U.S and top of the fortune 500 listing. Wal-Mart is Expanding Every Year Each week, more than 245 million customers and members visit our 11,000 stores under 69 banners in 27 countries and e-commerce websites in 10 countries Wal-Mart clearly manages its philosophy of Low prices at all times across globe. Wal-Mart effectively used joint ventures and acquisitions as a basis to enter foreign markets Mexico, China, Brazil are the best emerging markets Wal-Mart is moving aggressively towards online and digital selling.

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