B-SCHOOL ALUMNI SATISFACTION: A SURVEY REPORT

INTRODUCTION
Satisfaction of alumni is the best indicator for a job well done by any educational institution. Careers360 conducted a survey of 1228 alumni of over 200 B-schools, to find out the value of an MBA degree.

31% students feel they did not get the full value of the MBA/PGDM program.
I am getting/got the full value from my MBA/PGDM program
Strongly Agree 24% Agree 45% Strongly Disagree 7%

Disagree 24%

1 out of every 3 student feels that their B-school faculty was not up to the mark.
My B-school's faculty is/was up to the mark and their teaching methods added tremendous value to me
Strongly Agree 25% Agree 39% Disagree 31% Strongly Disagree 5%

4 out of every 5 student feel that the B-school provided a learning environment.
I feel there is/was a learning environment in my B-school
Strongly Agree 31% Agree 47% Strongly Disagree 5% Disagree 17%

The trend to pick up a niche area and focus a lot more on the specialised domain is still not in the populace.
I'd recommend the specialized MBAs offered by Bschools, e.g. MBA (Pharma.), MBA (Real Estate), MBA (Telecom)
Strongly Agree 16% Disagree 37%

Agree 29%

Strongly Disagree 18%

87% of students feel that MBA program helped to improve soft skills and grooming.
MBA program helped me improve my soft-skills and grooming.
Strongly Agree 39%
Strongly Disagree 3% Disagree 10%

Agree 48%

One-fourth of the students dont agree that they learnt ethical values along with profit and success
My B-school taught me that life is much more than just maximization of profit or survival of the fittest
Strongly Agree 38% Strongly Disagree 7%

Agree 36%

Disagree 19%

For 73% of students Alumni and batchmates are of great help.

My B-school batchmates and alumni are of great help to me
Strongly Disagree 7% Disagree 19%

Strongly Agree 28% Agree 46%

2 out of 5 students are unhappy with their placement cell.

My B-school's Career Center/Placement Cell is/was of great help, with regards to the industry interface, summer and final placements.

Strongly Agree 22% Agree 39% Disagree 24%

Strongly Disagree 15%

29% of students would like a substantial improvement in their institutional infrastructure facilities.
My B-school offers best in class infrastructure Library, Canteen, Campus, Hostels, Computer Labs, Auditorium etc
Strongly Agree 26% Agree 45% Strongly Disagree 7% Disagree 22%

4 out of 5 students find AICTE/UGC approval crucial.

A recognized degree by AICTE/UGC is crucial.
Strongly Disagree 9% Disagree 10% Agree 39%

Strongly Agree 42%

37% of the students say that the ROI is no good.

The Return on Investment (ROI) on my MBA/PGDM is good.

Strongly Agree 24% Agree 39%

Strongly Disagree 11%

Disagree 26%

Students still have faith in MBA. Only 18% have decided not to recommend the degree to others.
I would recommend my friends/relatives to do an MBA.
Strongly Agree 29% Strongly Disagree 5%
Disagree 13%

Agree 53%

36% of the respondents will not recommend their own alma mater, where 13% strongly hold this opinion.
I would recommend my Friends/Relatives to join my B-School.
Strongly Agree 27% Agree 37%

Strongly Disagree 13%

Disagree 23%

44% respondents are unhappy with the campus placements they got after passing out.
I am satisfied with my job placement after passing out of my MBA
Strongly Agree 18%

Agree 37%

Strongly Disagree 23%

Disagree 22%

Nearly one third of students feel there is little or no value of the MBA degree in corporate world.
My MBA is valued by the industry I am working in.
Strongly Agree 29% Agree 39%

Strongly Disagree 21% Disagree 11%

BATCH-WISE SATISFACTION
80 Satisfaction from Course Curriculum and Pedagogy Satisfaction from the added benefits outside classroom Satisfaction from infrastructure and facilities Satisfaction from ROI and Value Addition Before 2012 2012 2013 2014

70

60

50

40

DIFFERENCE OBTAINED IN THE RESPONSES

My B-school's Career Center/Placement Cell is/was of great help, with regards to the industry interface, summer and final placements.

90 80

70 60
50 Through B-schools Direct

DIFFERENCE OBTAINED IN THE RESPONSES

I would recommend my Friends/Relatives to join my B-School.

90 80 70 60 50 Through B-schools Direct

DIFFERENCE OBTAINED IN THE RESPONSES

I am satisfied with my job placement after passing out of my MBA.

90 85 80 75 70 65 60 55 50 Through B-schools Direct

CONCLUSION
Dissatisfied With: Course Curriculum Teaching Techniques Niche Specializations Placements, add-on value, ROI Infrastructure Satisfied With: Peer learning and alumni support Sound learning environment