Beruflich Dokumente
Kultur Dokumente
Just Be Yourself
You will also Study language and behavior related to customer service Increase your awareness of different expectations about customer service Improve your spoken communication skills Increase your ability to interact with clients in writing Build vocabulary related to tourism and hospitality Learn about key concepts, trends, and issues in tourism
Why ETH?
Effective English language and interpersonal skills are now an essential requirement in the hotel and tourism industries. The ability to use English is an absolute necessity in a global working environment where employees are in constant contact with each other and the public. We need to understand both the language system and how to implement it effectively and appropriately. Therefore, English for Tourism and Hospitality is a skills-based course.
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