THE SCIENCE OF UNDERSTANDING PEOPLE AND THE ART OF INFLUENCING THEM

Psycho-Geometrics and the Platinum Rule

Terminology
emotional intelligence the platinum rule psycho-geometrics flexing adaptability compatibility right-left brain dominance

Platinum is step above Golden

GOLDEN RULE Treat people as you would like to be treated
PLATINUM RULE Treat people as they would like to be treated

PLATINUM RULE
Director Socializer Relater Thinker

PSYCHOGEOMETRICS

HIPPOCRATES
Sanguine Phlegmatic Melancholic Choleric

CARL JUNG
Intuitor Thinker Feeler Sensor

Work Issues
stronger career prospects higher productivity greater satisfaction improved customer relations fewer conflicts and less tension

GAIN
$$$$$$$$$$$$$$$$$$$$$$$$

stronger career prospects higher productivity greater satisfaction improved customer relations fewer conflicts and less tension

The Director
Challenge-oriented Decisive In charge Overcomes obstacles Accomplishes things Domineering Natural leader All the answers Awesome Overpowering

MICHELANGELO as DIRECTOR in the Sistine Chapel:

Make a quick sketch Tell the Vatican to back off Hire a crew to put up the scaffolding Delegate the painting to other artists Daily progress report

RESULTS:

Well done Under budget On time

Director Qualities
What excites directors?

Action
What is their greatest asset?

Accomplishment
What is their greatest failing?

Arrogance
What is their greatest fear?

Wimping out

THE SOCIALIZER
Entertainer Loves a good time Loves an audience Chatty Optimist

MICHELANGELO as SOCIALIZER
Talk about ideas No single plan Wing it while chatting with bystanders Have a good time Huge party to celebrate finish

Results:
If the painting wasnt memorable, the party would be

Socializer Qualities
What excites a socializer?
Tossing around ideas

What is their greatest asset?

People magnet
What is their greatest failing?

Being erratic
What is their greatest fear?

Not being liked

THE RELATER
Low- key Calm Discreet Likable Friendly Slow Methodical Likes a small, close group

MICHELANGELO as RELATER
Listen to Vatican officials and follow their directions carefully and exactly Gather a staff and give them proper tools and careful supervision and exact instructions Devise an intricate plan and make sure it is followed

RESULTS: Final product would be more lauded for its careful ,earnest planning and execution than for its artistic drama

Relater Qualities
What excites relaters?

Productive routine
What is their greatest strength?

Easy to get along with

What is their greatest failing?

Timidity
What is their greatest fear?

Change

THE THINKER
Serious Analytical Loves efficiency Loves logic Loves accuracy Prefers tasks over people Likes details & discipline

MICHELANGELO as THINKER
Would take project very seriously with great attention to detail Would do the project for himself ignoring hardship

RESULTS: The art would represent arduous, no-fun dedication, but would be a work of skill, taste, and self-determination

Thinker Qualities
What excites thinkers?

Reason
What is their greatest strength?

High quality
What is their greatest failing?

Too critical
What is their greatest fear?

Irrationality

If we were all

Brain Hemisphere Dominance

PSYCHOGEOMETRICS

Square
Conservative Organized Hard-working Likes to work alone Loves the written word Precise Punctual To-the-point

TRIANGLE
Loves recognition Loves to be in charge A leader Upwardly-mobile Analytic & decisive Controlling and opinionated

RECTANGLE
Questioning Flexible Loves learning Open to new things In a state of transition (adolescent or mid-life crisis)

CIRCLE
Lover & nurturer Warm & fuzzy Promotes harmony Good communicator Needs people and their approval A gossip

SQUIGGLE
Creative Innovative Unconventional Dramatic Energetic Spontaneous An idea person who bores easily

Brain Hemisphere Dominance

Circle Squiggle
Square Triangle Rectangle

Assessment Test
List five questions based on a students day at IU that would reveal the persons probable shape Can you guess your partners shape
after conversation? after observation? after using your questions?

Travel Scenario # 1
Arrives late due to conversing with cab and shuttle driver, porter, news stand cashier, and bartender as well as couple at the bar Brings several family members to see her off Carry-on bag contains greeting cards to write, snacks and a camera Travel and weather information is garnered from seatmate once on the plane

Travel Scenario # 2
Arrives breathless as she is the last one to board the plane Her dress is trendy but unique Carry-on is backpack packed with CD player, earphones, and jazz CDs along with a bestseller Wants no travel information Destination is first-time visit and involves extreme sport activity

Travel Scenario # 3
Arrives considerably ahead of flight time after checking the flight schedule on-line at home and on the airport monitor Traveling business class in business dress Spends waiting time alone in the VIP lounge with a newspaper

Travel Scenario # 4
Arrives with authority to airline desk Demands flight information, an aisle seat, and a vegetarian in-flight meal Travels first class, wears a designer suit with a designer carry-on bag Does not handle delays well

Travel Scenario # 5
Arrives at the airline gate looking confused Changes seats often Carries more than one travel guide, a couple of newspapers, 2-3 books (at least one is a self-help title) Dress conveys image different from the image yesterday Unconcerned about a possible weather delay

ADAPTABILITY
Willing and able to bend for a better relationship Managing your own compatibility
harmony in living or working together

Adjust your openness and directness and your pace and priority to create harmony

ADAPTABILITY EXAMPLE

Talking less Listening more Focusing on task at hand

ADAPTABILITY EXAMPLE

Providing information succinctly Not being overly casual or sociable Quickening the pace

Adaptability Suggestions
say no occasionally take some risks delegate accept logical changes verbalize feelings finish tasks control time and emotions try to be more objective follow up on promises, tasks focus on job at hand spend more time checking, specifying, and organizing use policies as guidelines, not laws collaborate by seeking common ground become more open, listen patiently

Revisiting Definitions
Emotional Intelligence The Platinum Rule Psychogeometrics Adaptability

Emotional Intelligence
Getting along with oneself Getting along with others Studied, practiced, cultivated Direct benefits to daily lives

Sources
Alessandro, Tony and Michael J. OConnor, THE PLATINUM RULE (book, Website) Dellinger, Susan, COMMUNICATING BEYOND OUR DIFFERENCES Driver, M.J, K.R. Brousseau, and P. L. Hunsaker, THE DYNAMIC DECISION MAKER: FIVE DECISION STYLES FOR EXECUTIVE AND BUSINESS SUCCESS Gelb, Michael J, DISCOVER YOUR GENIUS Goleman, Daniel, EMOTIONAL INTELLIGENCE (book, website) Left-Right Brain Dominance (website)