CANADA-Land of Different

Cultures
Group- 7 • Course Title: Managerial
Communication and
Etiquettes
• Learning Facilitator: Mr. Rahul
Sharma

• Group Members:

• Abnish Katwal
• Aditya Asthana
• Amit Kumar
• Harpreet Matharu
• Krit Kumar Verma
• Prachy jain
• Prateek Prakash
• Rohit Jain
 INTRODUCTION
Canada is a country occupying most of northern
North America
• It is the world's second largest country by
total area.
• Canada became a self-governing dominion in
1867.
• Economically and technologically the nation
has developed in parallel with the US.
Social and Cultural Values
 Social and Cultural Values

• Values-human rights, democracy, respect for

diversity, gender equality.
• A multicultural society.
• Community-oriented Canadians.
• Culturally diverse nation
• Individualistic in terms of their basic cultural
traits.
 Cultural Values
• Canadian culture is an umbrella term that encompasses the
artistic, musical, literary, culinary, political and social elements that
are representative of Canada, not only to its own population, but to
people all over the world.

• Over time, elements of the cultures of Canada's Aboriginal peoples

and immigrant populations have become incorporated into
mainstream Canadian culture.

• It has also been strongly influenced by that of its linguistic,

economic, and cultural neighbour the United States.
Business Etiquettes & Protocols
 Business Etiquettes and
protocols

• Business people begin relationships in a reserved

manner.
• Handshake accompanied by direct eye contact and a
sincere smile.
• Expect others to adhere to the proper protocol for any
given situation.
• Honorific titles and surnames are usually not used.
• Business cards are exchanged after the initial
introduction.
• Always use the formal pronoun "vous" (you) when
speaking to someone.
NATIONAL &PUBLIC HOLIDAYS
Holiday     Date
New Year's Day 1 Jan.

      14 Feb.
Valentine's Day*

      17 Mar.  
St Patrick's Day*

       Variable (April­May)
Good Friday 

Easter Monday        Variable (April­May)

       Second Sunday in May
Mother's Day
       Monday preceding 24 May
Victoria Day

 Father's Day        Third Sunday in June
Holiday                       Date

Canada Day                          1 July
 
 Civic Holiday                                First Monday in August 
 
 Labour Day                          First Monday in September  

Thanksgiving                         Second Monday in October  

 Halloween*                         31 Oct. 

Remembrance Day           11 Nov.

Christmas Day                         25 Dec.   

 Boxing Day                         26 Dec. 
 Currency

• The Canadian dollar denoted by CAD or C¢, is the official currency

of Canada. 1 CAD dollar = 0.93 US$.
• Canadians use coins and bills of denominations similar to those of
the United States currency.
• The Royal Canadian Mint issues Canadian coins while the Bank of
Canada issues bills.
• The word "loonie" is used to distinguish the Canadian dollar from
other currencies.
 Values
• Human security
• Environmental sustainability and prosperity
• Peacekeeping and governance participation
• Human rights and dispute settlement
 Dress
Etiquettes

• MEN-Dark conservative business suit with tie

,Conservative colors of navy, gray, and shirts in
white and light blue.

• WOMEN- conservative business suit or dress.

Navy, gray, ivory, and white are the basics to
work with.

• New or trendy clothing is a poor choice. Older,

classic clothing that is clean and neat is more
valued.
Languages
Official languages English(59.7%) and
French(23.2%)

Minority languages Chinese(2.6%),Punjabi

(0.8%),Spanish(0.7%),
Italian(0.6%)
Arabic(0.5%)
Food Habits
• Much of Canada’s regional food traces its roots to
aboriginal cuisine.
• Canadian cuisine reflects a vast
multi-cultural heritage.
• Fish and seafood products are widely preferred.
• Frozen meals are a quick solution for many busy
Canadians.
• Breakfast on fresh croissants, lunch on
Vietnamese noodles, and dine on Alberta beef.
Consumption of various food types
Meeting Etiquettes
• Canadians begin meetings with a minimal
amount of small talk.
• Meetings are well-organized and adhere
to time schedules.
• Tend to be informal and relaxed.
Weather/Climate
 Weather/Climate

• The temperature varies from 35 degree Celsius in the

summer to -25 degrees Celsius during winter.
• Temperature and precipitation differ depending on where
you are and what time of year it is.
• The warmest months are July and August.
• The coldest months are December, January and
February with heavy rainfall.
• Western and south-eastern Canada experience high
rainfall, but the Prairies are dry with 250 mm to 500 mm
of rain every year.
Religion
• The predominant religions in Canada are Catholic
42% and Christian 40%.
Work culture
• Individualism is majority of canadian.
• Power distance is low as compared to a
world.
• Provide equality to Masculinity as well as
feminity.
• Canadians are short term orientation.
STEPS TO BE TAKEN FOR OPENING
FOOD CHAIN OF RESTAURANT
 DEMOGRAPHIC SURVEY & DEMAND
ANALYSIS
 AVAILABILITY OF FINANCE
 PRIME LOCATION
 DESIGN AND LAYOUT OF RESTAURANT
 FULFILLING LEGAL FORMALITIES
 WELL EDUCATED,MULTI LINGUAL AND
TRAINED STAFF
PROPOSED SET UP OF RESTAURANT
PROPOSED MENU
INDIAN, CONTINENTAL & SEA FOOD
 Thank You

Any Queries????