SUPPLY CHAIN OF FEDEX

I will make every FedEx Experience Outstanding

(the purple promise)

presented by

Rameez Riaz Shoaib Masood Siddiqui

What is FedEx?
An Information Technology company that just happens to have hundreds of planes
Source :IBM

Airline of the Internets

Source: Wired Magazine.:Dec98

Fred Smith.. .Founder & CEO, FedEx

Looking back 35 years at the forefront of a evolving and dynamic industry , two things have remained constant at FedEx:the ability & willingness of our customers to embrace . change on behalf of our customers

Supply Chain Management

Ernest L. Nichols Jr., Ph.D., Director and Associate Professor of Supply Chain Management

Type Founded Headquarters Key People

Public 1971 Memphis, USA Frederick, W. Smith Chairman, President & CEO Revenue US $ 37.953 billion (2008) Operating Income US $2.075 billion (2008) Net Income US $1.125 billion (2008) Employees 2,80,000+ (2009)

FAMILY OF COMPANIES

FedEx Supply Chain Services Portfolio of Services

FedEx Supply Chain Services offers a portfolio of services that helps turn supply chain management into a competitive strategy.

Helps customers in Focus on core competencies Reduced costs High customer service

Hub and Spoke

Delivery 1 Pick up 2

city

city

HU B

Pick up 3
city

city

Delivery 2 Pick up 1 Delivery 3

Online Tools

1.

2.

3.

FedEx Global Supply Chain Services technology platform offers features such as: Order administration efficiently manage the processes associated with order fulfillment and transportation Real time visibility provides a view into inventory at rest and in motion throughout the supply chain Connectivity provides multiple access points to key members of your supply chain

COSMAT II
COSMAT II (Computerized On-line System for Management, Accounting and Tracking) is a complete ERP system indigenously developed by Blue Dart. It interfaces with the Human Resources Management, Financial Management, Purchase, Sales Monitoring Executive Information and CRM systems.

COSMAT II was constructed in 4 major modules to cover all the complex processes of the entire organization. COSMAT II enables easy access to the database over a wide area network, and ensures reliable information and feedback even in areas that are afflicted by poor telecom services.

COSMAT II is an evolving system, upgraded continuously, to deliver value to the customer and make operations easier, more secure and manageable.

SMART
SMART (Space Management Allocation Reservation and Tracking), is an in-house developed state-of-the-art technology system, which allows real-time space and revenue management on the Blue Dart Aviation network. It ensures that the aircraft is filled profitably, and that all customers with space confirmed on the aircraft have the assurance that their packages would travel.

SMART dovetails into COSMAT II leveraging on the infrastructural strength of the system. SMART is built on Oracle technologies, with the database housed on Oracle 8i (Release 2).

SHOP-TRACK

Shop Track is an API (Applications Program Interface) designed specifically to support and enhance the services provided by a portal or any e-business. Shop Track provides an effortless, customized solution. Customers no longer have to leave the Portal site to track their purchases. The Portal can decide how to display the data elements and may even store them in their database. Shop Track is another time and cost-saving tool created to arm Blue Dart's customers with a competitive edge.

PACKTRACK

Pack Track is an API (Applications Program Interface) designed for any client involved in logistics, distribution and inventory control. It has been designed to streamline and integrate shipping processes. Pack Track can be integrated into the client's systems and enables him to keep track of the entire distribution status of all his customers.

Similarities

Both Shop Track and Pack Track provide the following : 1) On-line, real-time status details of the waybill number 2) On-line, real-time status details of all the waybills linked to an order number 3) Results in either XML, TEXT or HTML formats 4) Supports JSP & ASP

Critical Inventory Logistics Services

Overview FedEx Critical Inventory Logistics is a comprehensive, endto-end solution designed to optimize the management of - critical inventory service parts distribution and returns process. It incorporates a hub-based central stocking location (CSL) and a European wide network of forwarding stocking locations (FSLs) integrated through extensive information capabilities

Features
Inventory Management With automated replenishment, plus Tracking and Tracing by order number, part number, serial number, lot number, or by item level detail. Complete end-to-end inventory and transportation visibility including real-time proof-of-delivery, next flight out and local courier.

Central Stocking Locations are accessible 24 hours a day, 7 days a week Synchronized delivery reliability from 2-day to 4hour delivery, 2-hour service in some areas In house customs specialists Dedicated Customer Service Team

Applications Portfolio
eShipping Tools
Enable you to automate shipping processes with tools that meet your needs

eCommerce Solutions
Enable you to trade online with integrated FedEx shipping capabilities

E Shipping tool Overview

FedEx Ship Manager @fedex.com
Web based on-line shipping application
Reports

FedEx Ship Manager Software

PC based off-line shipping application

AWB PC

Tracking

FedEx Ship Manager Server

Back-end shipping engine

Comm. Invoice

Order Courier

eCommerce Solutions

FedEx Web Services Solutions

1 Transactions flow from customers computer over the Internet to FedEx. 2 The data is decrypted and routed to the appropriate server within FedEx. 3

The response is then encrypted and sent back.

1 FSM APIs 2 FedEx API Server

Customers Computer (PC, Web Server, etc.)

FedEx Server

Internet

Cold Chain Services

Overview Leveraging the experience and capabilities of FedEx Custom Critical, FedEx SCS arranges for a temperaturecontrolled air-cargo container and exclusive-use vehicles for pickup and delivery. FedEx Express handles the air transportation.

Diverse Cold Chain solutions available Ability to regulate container placement within the aircraft, along with the cargo-hold temperature, for optimal performance of the cargo container. A specially trained Temperature-Control Services Team to handle your temperature-sensitive airfreight shipments. Shipment tracking from pickup to delivery, with unmatched command and control of the freight within the FedEx network.

Leveraging FedEx Custom Critical services:

Temp-Assure Validated Air features: Locates, picks up and services the container Delivers the container to the freight pickup location. Transports the container to a FedEx Express ramp, where it is loaded on a FedEx Express flight. Picks up at the delivery ramp, completes the door-to-door delivery and returns the container. Provides proactive notification throughout the shipment.
Temp-Assure Validated Air is ideal for international shipments

Benefits to Customer
Enhance customer service Improve inventory management Optimize transportation costs Reallocate resources Control cost by ordering what you need when you need it, and have it delivered in time to meet your required level of service Mitigate your investments and inventory and infrastructure

THANK YOU