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The Challenge
What will it take to transform
destructive conflict
into
constructive conflict
at home,
at work,
in the community
& in the world?
2000 William L. Ury
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Side 1
Side 2
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Side 1
Side 2
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Side
1 1
Insiders
(e.g family, friends,
the parties themselves)
Side 2
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A Mobilized Community
Everyone is a Thirdsider
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Acting Systematically
Focus on: Prevention,
Resolution and Containment
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Escalation of Conflict
Destructive Violence
Power Struggle
Overt Conflict
Latent Tensions
2000 William L. Ury
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Power Struggle
Overt Conflict
Frustrated needs
Latent Tensions
Poor skills
Weak relationships
10
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Power Struggle
Conflicting interests
Disputed rights
Overt Conflict
Latent Tensions
2000 William L. Ury
Unequal power
Injured relationships
11
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Power Struggle
No limitation
No protection
Overt Conflict
Latent Tensions
2000 William L. Ury
12
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Contain
Overt
Conflict
Resolve
Latent
Tensions
Prevent
13
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Prevent
Sources of Tension
Ways to Prevent
Frustrated needs
The Provider
Poor skills
The Teacher
Weak relationships
The Bridge-Builder
14
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Resolve
Sources of Conflict
Conflicting interests
Ways to Resolve
The Mediator
Disputed rights
The Arbiter
Unequal power
The Equalizer
Injured relationships
2000 William L. Ury
The Healer
15
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Contain
Sources of Struggle
Ways to Contain
No attention
The Witness
No limitation
The Referee
No protection
The Peacekeeper
16
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1,000,000
B.C.
2,000
A.D.
18
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Fighting is ...
Inevitable
Preventable
It is human nature
It is human choice
19
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Acting Systematically
Motivated by a New Story
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