SPEAKING

SKILLS
Communication is best achieved
through simple planning and control

------- GERARD M BLAIR

More than 75 percent of
Americans surveyed
report that they suffer
from "glossophobia," a
debilitating fear of public
speaking. Statistically, far
more of us claim that we
would prefer death to
giving a speech
 LEARNING OBJECTIVES

Preparing an effective oral presentation

Organizing the content
Planning visual aids and handouts for a
presenation
Designing an electronic presentation
Polish your delivery
Adapting to international and cross-
cultural audience
Techinques for improving telephonic and
voice mail effectiveness
 PREPARING EFFECTIVE ORAL
PRESENTATION

•Know your
purpose

•Know your audience

 ORGANIZING THE CONTENT

Introduction
1) Capture listeners’
attention
2) Identify yourself
3) Preview your main points

Body
Conclusion
VISUAL CLIP
PLANNING VISUAL AIDS AND
HANDOUTS

Overhead transparencies
Handouts
Computer Visuals
 DESIGNING AN ELECTRONIC
PRESENTATION

Using Templates
Working with colour
Building bullet points
Adding multimedia and other effects
Producing speaker’s notes and
handouts
Avoiding being upstaged by your slides
 DESIGNING EFFECTIVE POWER
POINT PRESENTATIONS

Big Progressive

Consistent Simple

Clear Summary
 POLISH YOUR
DELIVERY

Delivery techniques
•Before your presentation
•During your presentation
•After your presentation
HOW TO AVOID STAGE
FRIGHT

•Use deep breathing

•Don’t view your
sweaty palms
•Feel confident
•Use positive self
talk
•Shift spotlight to
your visuals
 BEING PREPARED: GUIDELINES
FOR THINKING AHEAD

Ask yourself: Who? What?

How? When? Where?
Why?
Who are you speaking to?
What do you wish to communicate?
How can you best convey your message?
What is the physical context of the
communication in mind?
In order to convert hearers into listeners, you
need to know why they should listen to you
– and tell them if necessary. What disposes
 ADAPTING TO INTERNATIONAL
AND CROSS –CULTURAL
AUDIENCES
Requires speaker to consider
audience
expectations and cultural
conventions
Consider breaking your presentaion
to short, discrete segments
Distribute translated handouts,
summarizing your important
information
 THE WORST DEADLY SIN IN
A PRESENTATION

Lack of integrity.

The best strategy, of course is

to present your information
honestly, fairly and without
deception
 TELEPHONES AND VOICE
MAILS

Making productive
phone calls
Receiving productive
phone calls
Making best use of
voice mail
That’s all folks!!!
__Questions
???
 REFERENCES

1. I:\B.C\Presentations to Persuade,
Speech, Public Speaking, Business
Communication Training.htm
2. I:\How To Dramatically Improve Your
Public Speaking Skills.htm
3. I:\B.C\Communication Skills.htm