ENTERPRISE BUSINESS COMMERCIAL REVIEW 27 Nov 2008

Activity Area CSC PROJECT

Details Agreement Verification

CSC PROJECT

Material Issuance

Current Status// Issues 369 Agreement verified. But 250 cases not yet signed from RCOM side. Material Issued to 231 VLEs, but 36 Sets are lying with DMs, Would be distributed as and when full payment comes.

Way forward All agreements to be signed by Circle Head.

Responsibility Pooja Gulati

Decision to be taken by Circle Head and NHQ Pooja Gulati/ Commercial for material Sajjan Agrawal realisation.

CSC PROJECT

CSC PROJECT CSC PROJECT

As per new process formulated, under Phase II scheme, material will be issued to the VLE's only when they pay in Full i.e Payment Reconciliation Rs.84,000/-. There are 75 cases where materials already given but we have not recd full pymt. Payment for Office Rent is not happening Vendor Payment from Shared Services. Stock unavailability at WH Level and Stock replenishment coordination request for disctribution comes at last minute.

Weekly MIS to be circulated for current status.

Sajjan Agrawal

Follow up being done at Sajjan Agrawal NHQ and Circle level. As per business requirement Sajjan Agrawal
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WIMA X BUSINESS

Agreement verification

Agreement for 6 CP, already signed and code Sales to be provided the created. Agreement and Code creation agreement copy pending for 1 CP ( Maharaja). Nil Pendency Commission processed for 15th Sept- 15 Oct'08 data, as recd from NHQ.

Pooja Gulati/ Sajjan Agrawal

WIMA X BUSINESS WIMA X BUSINESS

Code Creation in SAP Commission Payouts

Fresh code created within Pooja Gulati 48 Hrs. SLA of 72 Hrs from Recpt of Sajjan Agrawal Data

WIRELINE PCO

Commission Payouts

Once validation/Invoices Till Sep'08, commission data recd and sent to recd from Business Team, Santosh Misra for validation. Commission Sajjan Agrawal Commission will be details for Oct is awaited from NHQ. processed in 24 Hrs. 1 Case for damaged RCV recd and details pending with Sales Team. Nil Pendency To be followed up NHQ Sajjan Agrawal once recd. SLA of 24 Hrs from Recpt of Pooja Gulati Data Sajjan Agrawal
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WIRELINE PCO Wireline Business Revenue Tracker

Credit Note Issuance TT RESOLUTION Data Compliation

Support from respective authorities required Daily for circulation of complete tracker.

Activity area Customer Refund

Details Pre SO and Wimax refund

Vendor Management

Payment processing for Collection Agency and other service providers

Current Status// Issues Based on New TRAI guideline DD needs to be handed over to Customer is 60 days from order. As on date NIL pendency. Nil Pendency, except Zodiac's last courier bill due to clarity on the deduction of undelivered bill. Proper control should be in place in order to reduce Expenses without effecting business.

Way forward To process in 24 hrs of receipt. All invoices processed for payment in 7 days SLA.

Responsibility Sudipta Bose

Sudipta Bose Sudipta Bose/ Sajjan Agrawal Sudipta Bose

Charge Deviation

CDs are being approved in Selectica SCR being approved considering the CAPEX VS Revenue justification. SCR/ Very Short Cycle SCR Approval

SCR

All measures are being reviewed for proper controling. NIL Pendency. Application for new User ID To approve the same in 24 asked from NHQ Selectica Team. Hrs. Details needs to be asked Monitoring of Actual Vs. Budgeted CAPEX and from NHQ for proper Revenue realisation not in place. control of Cost and revenue. SCRs are being approved/rejected in 24 Hrs of 72 Hrs SLA receipt of data from NHQ.

Sudipta Bose

Sudipta Bose

LCO

LCO installation commission till OCT08 Installation and Collection commission processed. Nothing is pending. Commission being processing Collection commission for Apr- July processed. processed in 48 Hrs.

Sudipta Bose

MAT and Internal Audit

Data Compilation from all dept.

NIL Pendency

Comments to be provided Sudipta Bose/ as and when received. Sajjan Agrawal

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THANKS
POOJA GULATI SAJJAN AGRAWAL SUDIPTA BOSE