CSIS-114: Management Information Systems

Dr. Eric Breimer

Syllabus
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The Big Questions

What is MIS? What should you learn from this class? How can you enjoy this class?

What is MIS
MISmanagement information systemsis the

development and use of information systems that help businesses achieve their goals and objectives
Three key elements:
Components of information systems Development and use of information systems Achieving business goals and objectives

What is MIS
Information Systems components

Hardware desktops, laptops, PDAs Software operating systems, application programs Data facts and figures entered into computers

Procedures how the other four components are used

People users, technologists, IS support

Development and Use of Information Systems

You might Specify the requirements of an information systems Manage development projects that use information systems and technology You must Use information systems effectively and responsibly.

The Core Purpose of all Management information systems

Helps a business achieve goals and objectives
Increase sales / grow the business

Increase efficiency / cut costs

Make more money Gain a competitive advantage

How Can You Enjoy This Class?

Think about the information systems around you

and how they interact with each other. How do they affect your life and your job.
Every day you touch dozens of information

systems.
Does the information provided make a difference? Do the systems and information impact your

personal life and your job?

Pearson Prentice Hall 2009

Functional Areas
Early information system were designed to help

business in key functional areas.

Accounting (Transaction Management) Finance (Investment Management) Marketing (Advertizing and Sales Management) Human Resources (People Management) Operations (Production Management)

Important questions
What is the five-component framework and why is

it important?
What is information? What are the characteristics of good information? What is the difference between information

technology and information systems?

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Five-Component Framework?
Five components interact with each other to

create a complete information system

Why is this important

In a business you are part of the information system

Most people think of IS as hardware and software

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only Data, Procedures and People are the more crucial Pearson Prentice Hall components

2009

Actors, Instructions & Bridges

Actors hardware and people take actions Instructions software and procedures provide

instructions for actors Bridges data bridges hardware/software and people/procedures

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Automation & Resistance to Change

High Tech vs. Low Tech

Low tech using an email program
just a small amount of work is being accomplished

by a computer system.
High tech implementing a customer support

system
large amount of work is being accomplished by the

computer system rather than humans.

How Can You Use the Five-Component Framework?

After this class, youll look at an information

system and evaluate each component separately and then as a whole system.
Hardware is often the easiest component to identify

and evaluate Identifying and evaluating the role of the people can be tricky, but leads to a great understanding.

ITunes
The business

The goal
The five components

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Pearson Prentice Hall 2009

What is Information?
before we really talk about Information Systems

Information is:
Knowledge derived from data. Data presented in a meaningful context. Data processed by summing, ordering, averaging,

grouping, comparing, or other similar operations. A difference that makes a difference.

Data (input) Information (output)

Processing

Data vs. Information

Data raw facts no context just numbers and text Information data with context processed data value-added to data
summarized organized analyzed

Data vs. Information

Data: 51009

Information:
5/10/09 $51,009 51009 Zip Code of Gary Indiana

Data vs. Information

Data
6.34
6.45 6.39 6.62 6.64 6.71 6.82 7.12 7.06
Stock Price

Information
SIRIUS SATELLITE RADIO INC. $7.20 $7.00 $6.80 $6.60 $6.40 $6.20 $6.00 $5.80 1 2 3 4 5 6 7 8 9 10 Last 10 Days

6.57

Data Information Knowledge

Data Summarizing the data Averaging the data Selecting part of the data Graphing the data Adding context Adding value

Information

Data Information Knowledge

Information How is the info tied to outcomes? Are there any patterns in the info? What info is relevant to the problem? How does this info effect the system? What is the best way to use the info? How can we add more value to the info?

Knowledge

What is Information?
Information vs. Data is Subjective
What some people consider information, others

think of as raw data.

Context changes occur in information systems

when the output of one system is input to another system

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What is Information?
Information is Subjective
Data in a manufacturing system may be very

important to that system. When its combined with data from other systems, it may lose its prominence in the larger context.
Sales IS Financial IS Manufacturing IS

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One Users Information is Another Users Data

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Characteristics of Good Information?

Accurate entering incorrect sales data creates false

information.
Timely knowing that production doesnt have enough

raw materials for next weeks schedule wont be useful information three weeks from now.

Relevant if your boss needs to know how many

shipments were late last month, you shouldnt give him a list of all items that shipped.

Worth its cost is it cost worthy to map out the entire

U.S. if you only need one state?

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These are just a few characteristics that are important...

Information Technology vs. Information Systems?

Because many people confuse the two terms, compare what each one consists of and how the two differ.
Information technology Information Systems include

pertains to New Products New Methods Inventions Standards

five components Hardware Software Data Procedures People

Information technology drives the development of new information systems.

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Information Technology vs. Information Systems?

Moores Law
The number of transistors per square inch on an

integrated chip doubles every 18 months.

Dramatic Reduction in Price/Performance Ratio

Ratio fallen dramatically for over 40 years and is

estimated to continue to fall in accordance with Moores Law.

Enabled developments such as:
Laser printers, Graphical user interfaces, High-

speed communications, Cell phones, PDAs, Email, Internet

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Information Technology vs. Information Systems?

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