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Debugging Accounting Issues in Release 12

Suresh C Mishra

Debugging Accounting IssuesR12

Agenda Accounting Data Model in Release 12 Tools to Debug Accounting Issues in Release 12 Common Issues encountered in Release 12 Accounting (taking some SR examples)
Where to start? What data to collect? How to diagnose the problem and identify the nature of corruption/cause?

Debugging Accounting IssuesR12

Accounting Setup Overview in R12 Accounting Methods Builder Overview R12 Data Model and XLA Accounting Flow Creating Accounting R12

Debugging Accounting IssuesR12

EVENT_STATUS_CODE and PROCESS_STATUS_CODE in XLA_EVENTS EVENT_STATUS_CODE Event type code I N P U

Meaning Incomplete --Invoice has unreleased holds No action Processed Unprocessed

PROCESS_STATUS_CODE Processing status codeMeaning D Draft E Error I Incomplete --There are errors against the event P Processed R Related event in error U Unprocessed

Debugging Accounting Issues-R12

Debugging Tools APList Diagnostics (Note 732163.1) Create Accounting Process Output File ReadAPList Tool SLA GDF Diag Script (Note 1114333.1) GDF Master Note (Note 874903.1) Accounting Health Check (Note 463727.1) WebIV FND Debug Log Useful Notes Troubleshooting R12 Period Close (Note 437422.1) Troubleshooting R12 Accounting Issues (Note 732928.1) Troubleshooting Encumbrance related Accounting Issues (Note 1055606.1) Troubleshooting Trial Balance Issues in R12 (Internal Note 471457.1) How do you undo accounting in R12? (Note 753695.1)

Debugging Accounting Issues

Issue 1 (Unvalidated Invoice) Cannot release Dist Variance Hold on Invoice Id 361268 / Num 2009_RU_PUR_4444_JAIPUR What to get? APList Diag Where to start? ReadAPList GDF Master Note (note 874903.1) Invoice GDF Note (note 1076312.1)
Note 1060611.1-R12 Generic Data Fix (GDF) Patch Number 9088967 - Correct Invoices On Which an Unsuccessful Cancellation was Attempted

Debugging Accounting Issues

Issue 2 (Prepay Appl/Unappl Accounting) Cannot Account Prepay Appl/Unappl Events What to get? APList Diag Create Accounting Output file Where to start? ReadAPList GDF Master Note (note 874903.1)
Note 970912.1 R12 Generic Data Fix (GDF) patch Prepayment Applied/Unapplied events that can not be accounted after the invoice is Cancelled.

Debugging Accounting Issues

Issue 3 (Payment Accounting) Cannot fully account voided Check Num 196908 (ID 15618) What to get? APList Diag Create Accounting Output file FND Log Where to start? ReadAPList GDF Master Note (note 874903.1) Logged Bug - GDF Patch 9208213:R12.AP.A (Note 874705.1)

Debugging Accounting Issues

Issue 4 (Error 0-Cause1) Accounting error zero is occuring for Payments What to get? APList Diag Create Accounting Output files Where to start? Note 1112504.1-R12 - Troubleshooting Accounting Errors GDF Master Note (note 874903.1) R12 Generic Data Fix (GDF) Patch 9245144 - Approved Invoice Distributions and / or Payments Missing ACCOUNTING_EVENT_ID (Doc ID 972261.1)

Debugging Accounting Issues

Issue 5 (Error 0-Cause2) Accounting error zero is occuring for Payments What to get? APList Diag Create Accounting Output files Where to start? Note 1112504.1-R12 - Troubleshooting Accounting Errors GDF Master Note (note 874903.1) If this was an upgraded invoice, worth checking on: Note 1054299.1 R12 GDF TO POPULATE MISSING XDL FOR ALL MIGRATED TRANSACTIONS / Note 1054322.1 R12 GDF TO POPULATE MISSING XDL FOR UPSTREAM TRANSACTIONS NOTE.604893.1R12: FAQ for the SLA Upgrade: SLA Pre-Upgrade, PostUpgrade APList shows no Invoice Accounting for 18 Needs a new datafix bug

Debugging Accounting Issues

Issue 6 (Error 0-The applied-to sources provided for this line are invalid or incomplete) Error in create account, get CCID =-1 for cash clearing What to get? APList Diag Create Accounting Output files Where to start? GDF Master Note (note 874903.1) GDF Diag Script (Note 1114333.1) Note 1177653.1-R12 GDF :PAYMENT CLEARING EVENT - ERROR 0 THE APPLIED-TO SOURCES PROVIDED FOR THIS Note.787983.1 WHY PAYMENT ADJUSTMENT EVENTS ARE CREATED IN R12

Debugging Accounting Issues

Issue 6 (Period Close Issue) Closing the accounting period, customer gets problems , exceptions reported but when reviewing the exception report, the report is empty What to get? Closing reports and processes versions Check_Close.sql results

Where to start? R12 Troubleshooting Period Close in Payables (Doc ID 437422.1)

Debugging Accounting Issues

In Release 12, ALL datafixes should be either provided as a GDF Patch, when none existing, a datafix bug should be logged to be approved by dev. Never attempt to provide a datafix, however simple it maybe without dev approval.

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Thank You