Work process flow

Movement of Consignment
Transshipment hub-1 Transshipment hub-2

consignor

Booking office

Delivery gateway

consignee

Core activity of the operation

Booking Trans-shipment Delivery

Booking Office Process

Receiving pick up calls Registering pick requests Deploying pick up staff & vehicles Plan as per the number & volumes of pick ups

Assign way bill no. to each consignment

Sorting as per destinations of consignments

Assessment of required documents

Assessment of packing of consignment-transit worthiness & size

Mark consignments, weigh, calculate chargeable wt., prepare way bill

Give consignor copy to customer, stack material in pick up vehicle & dispatch to booking hub

Booking office related documents

Daily activity register(DAR) Pick-up slip Retail rate card Waybill Local manifest Service reference guide(SRG) Daily sales report(DSR)

Process at transhipment hub

Transhipment hub process-Arrival Transhipment hub process-Departure

Reporting of vehicle at the hub gate Allotment of appropriate platform for vehicle Receiving & checking documents Receiving, checking & recording transit pass Generating the provisional unloading tally Checking lock-seal and cutting of seal (only for transhipment arrivals) Physical unloading of packages and tallying against the provisional unloading tally Stacking on the pallet and placement in the required bay Updating unloading tally in PROPEL Distribution of waybill according to routes Preparation of vehicle arrival report

Deploying and audit of the vehicle for dispatch Loading plan Re-auditing & finalization of documents Generating the provisional loading tally Physical loading of the packages and tallying against the provisional loading tally Sealing the vehicle (only for transhipment departures) Updating of loading tally in PROPEL Generation and updating of the RPS (only for transhipment departures Handing over the document to the driver with final instructions

Transhipment related documents

Unloading tally sheet Vehicle arrival report Loading tally sheet transhipment manifest Route performance sheet(RPS) Transit pass (only for transhipment routes)

Process at delivery gateway

Delivery gateway process-Departure Planning the delivery routes Contacting the customer Generating the gate pass for delivery Generating the provisional loading tally (delivery) Loading the delivery vehicle and tallying against the provisional loading tally Up-dation of the loading tally (delivery)in PROPEL Generating the delivery vehicle trip sheet Instructions to the driver and delivery staff Delivery gateway process-Arrival Receiving and checking documents like POD, SNSD, DD & DACC Generation of provisional unloading tally Unloading of undelivered consignments and tallying against the provisionl unloadig tally Cancelling the gatepas for undelivered consignments Updation of unloading tally delivery in PROPEL Reconciliation of trip sheet Preparation of POD forwarding note (PFN)/ undelivered statement Recording physical stock POD, DD & DACC forwarding to corporate office

Delivery related documents

Gatepss Provisional loading tally (delivery) Delivery vehicle trip sheet Delivery trip unloading tally Proof of delivery (POD) DACC copy Delivery challan (incase of project delivery, government organization project delivery) Invoice/ purchase order