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Huawei Confidential
Contents
What Is HedEx Lite Features What's New in HedEx Lite V100R003 Glossary
Getting Started with HedEx Lite Functions of HedEx Lite Problem Handling
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Using HedEx Lite, you can obtain product documentation with no need of network access. In addition, this single-user software, which occupies small disk and memory space, supports automatic library upgrade from http://support.huawei.com.
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Features
HedEx Lite has the following features: Runs directly without installation. HedEx Lite occupies disk space of about 5 MB. Obtains the latest libraries from http://support.huawei.com automatically so that local libraries are updated in time.
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Added the following functions so that all local libraries are uploaded to the latest HedEx Lite:
When you run a documentation CD-ROM (namely, HedEx Lite CD-ROM), the CD-ROM checks whether HedEx Lite is already installed on your computer. If yes, only libraries are copied from the CD-ROM to HedEx Lite.
When HedEx Lite starts, it checks whether an earlier version of HedEx is stored on your computer. If yes, HedEx Lite prompts you to add the existing library paths to the latest HedEx Lite.
Optimized the display of the favorite or remark creation page, the display of remarks, and the categorized display of search results.
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Glossary
HedEx The software used to browse, search, and upgrade Huawei product documentation. HedEx is pronounced as [`hediks] and is short for HUAWEI Electronic Documentation Explorer. HedEx Lite The lightweight single-user software edition of HedEx. It occupies small disk space and memory space. Product documentation Documents delivered to customers along with Huawei products. Product documentation includes the solution description, system description, product description, installation manuals, and reference manuals. Product documentation provides guidance for understanding, operating, and maintaining Huawei products. hdx The specific format of electronic Huawei product documentation, that is, .hdx format. Library Product documentation in .hdx format. Libraries can be opened only in HedEx. Basic library An independent library, which can be directly uploaded to HedEx. Extend library A library used as a supplement to a basic library.
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Contents
Obtaining HedEx Lite and Libraries Operating Environment Starting HedEx Lite Viewing and Uploading Libraries HedEx Lite Tray Icon Web UI
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From the CD-ROM shipped with a device: You can obtain the documentation CD-ROM from the accessories shipped with a device. HedEx Lite and libraries are available in the CD-ROM. Using other methods: Contact local Huawei technical support personnel. Log in to http://support.huawei.com and download HedEx Lite on the homepage. Then click the link as shown in the following figure for details about how to obtain libraries at http://support.huawei.com or use the online query function of HedEx Lite.
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Operating Environment
Software
Hardware Operating System
Other Requirements
Browser
Microsoft Windows 2000 Microsoft Windows 2003 Microsoft Windows XP Professional Microsoft Windows Vista Home Basic, Ultimate, Business, and Enterprise Microsoft Windows 7
Microsoft Internet Explorer 6.0 Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0 Mozilla Firefox 2.0 Mozilla Firefox 3.0 Mozilla Firefox 3.5 Google Chrome 3.0 Apple Safari 4.0
Memory: 512 MB or above CPU: 1.8 GHz or above Free disk space: 2 GB or above
HedEx Lite may provide PDF, Word, Excel, and PPT documents. Therefore, you need to install the following software: Adobe Reader 6.0 or later Microsoft Office 2003 or later
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If you have saved HedEx Lite on your computer, go to its save path and double-click the HedExLite. exe file. If you are running the documentation CD-ROM, perform any of the following operations: In the window as shown in the following figure, click Run to start HedEx Lite.
Copy libraries from the CD-ROM to the same local path as HedEx Lite or copy both libraries and HedEx Lite to your computer.
Copy HedEx Lite to your computer, go to its save path, and then double-click the HedExLite. exe file.
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If you have obtained libraries, click Library Management on the Admin page and upload libraries. If HedEx Lite does not contain the library that you require, you can access http://support.huawei.com to obtain the library and then upload it to HedEx Lite. If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts automatically for you to view the library. This library, however, is not uploaded to HedEx Lite. Therefore, this library is not displayed on the Home page after you restart HedEx Lite.
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You can double-click the HedEx icon to open the HedEx Web user interface (UI).
Figure 2
Figure 3
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Web UI Homepage
1. After HedEx Lite starts, its homepage is displayed.
4. Click a library to view its content. 6. Click the icon to upgrade the library. 5. View the library information.
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Contents
HedEx Lite Overview Getting Started with HedEx Lite Functions of HedEx Lite
Advanced Search Automatic Library Upgrade Creating Remarks Providing Feedback Creating Favorites Library Management Printing Printing Documentation by Page or Node Automatic HedEx Lite Upgrade
Problem Handling
Tip: Play slides in view show mode so that you can click the links in the slides.
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Advanced Search
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Keyword combination
Search syntax Search filtering
As shown in the following figure, search results are sorted by three categories and then further classified based on scenarios. Note: In practice, the search categories for a library is associated with the search design of the library.
Categories Scenarios
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On the Upgrade Library tab page, click Upgrade libraries and refresh the library list to check whether library upgrade is needed.
Tip: HedEx Lite supports breakpoint transmission. That is, HedEx Lite upgrade resumes from the point where the upgrade is previously interrupted.
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2 You can adjust the column width or window size using your mouse.
The Obtaining the HedEx Lite Software and Libraries page is displayed.
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Rollback succeeded.
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Creating Remarks
When viewing a library, you can create a remark as you please.
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Managing Remarks
1. Query remarks by author, title, date, or content. 2. Click Import to import the remarks that are exported from HedEx Lite. 3. Click Export to export remarks to an Excel file.
Tip: The import and export functions are used for data backup, data migration, and batch feedback.
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Providing Feedback
You can provide feedback if you have any doubts, suggestions, or requirements.
1. Click Feedback.
2. Enter information and then click Send. Your feedback is sent to a specified email address (support@huawei.com by default).
To provide feedback containing multiple remarks at a time, you need to export the remarks to a file and then send the file to a specified email address (support@huawei.com by default).
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Creating Favorites
When viewing a library, you can create a favorite for the page that you frequently view.
On the Favorites page, you can view all favorites. If a favorite title is unavailable, the related library does not exist and therefore cannot be opened.
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Managing Libraries
On the Library Management page, you can:
Upload or delete a library. Choose whether to display a library on the Home page. Create folders to display libraries in a tiered structure if too many libraries are displayed on the
1. Upload a library. To upload multiple libraries at a time, click Add More and then click Browse to add more libraries.
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version every seven days after its first start. If a later version is detected, a
message is displayed prompting you to download and upgrade HedEx Lite.
Alternatively, you can check for a later version of HedEx Lite by using the HedEx Lite icon on the taskbar.
Note: To upgrade HedEx Lite, you must have an equipment customer account or a Huawei engineer account at http://support.huawei.com. During HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the earlier HedEx Lite moves to HedEx Lite of the latest version.
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Contents
HedEx Lite Overview Getting Started with HedEx Lite Functions of HedEx Lite Problem Handling
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Problem Handling
(1) When customers encounter any problem in the use of HedEx, the customers can contact Huawei front-line engineers for technical support or call the Huawei Customer Service Hotline or package the log folder under the HedEx path and send it to support@huawei.com. (2) When customers or Huawei front-line engineers encounter any problem in the use of HedEx, they can submit the problems in the iCare based on the product. (3) When the second-line cannot solve a HedEx problem, the problem is submitted to the third-line, that is, the HedEx coordinator of the corresponding product line for solution, or you can also contact the coordinator of the Information Tools Department directly for help.
Note: HedEx is an attribute of documentation, pay attention to the following points when submitting problems in the iCare: Select Document in Root Cause, and enter HedEx information in Work Note. When the HedEx applies to multiple products, select the product that the submitter is responsible for.
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Thank you
www.huawei.com
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