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by: M.

Zaid S Helen Novita Sandhy Dwi Pravita Sari

A team is a group of people with a common, collective goal. The rationale for the team approach to work is that two heads are better than one. A group of people becomes a team when the following conditions exist:
There is agreement as to the mission Members adhere to ground rules There is a fair distribution of responsibility and authority People adapt to change.

Teams can be classified as department, process improvement, and task force teams. Factors that can promote the success of a team are:
Personal identity of team members Relationships among team members The teams identity within the organization.

To be an effective team leader, one should apply the following strategies:


Be clear on the teams mission. Identify success criteria. Be action centered. Establish ground rules. Share information Cultivate team unity.

One can be a good team member by applying the following strategies:


Gain entry. Be clear on the teams mission. Be well prepared and participate. Stay in touch.

The Ten Team Commandments are:


Interdependence Stretching tasks Alignment Common language Trust/respect Shared leadership/followership Problem-solving skills Confrontation/Conflict handling skills Assessment/action Celebration

After a team has been formed, a mission statement should be drafted. A good mission statement summarizes the teams reason for being. It should be broad enough to allow for the measure of progress.

Character traits that promote successful teamwork are:


Honesty Selflessness Dependability Enthusiasm Responsibility Cooperativeness Initiative Patience Resourcefulness Punctuality Tolerance/Sensitivity Perseverance

Teams are not bossed. They are coached. Coaches are facilitators and mentors. They promote mutual respect among team members and foster cultural diversity. Employees will not always work well together as a team just because its the right thing to do. Employees might not be willing to trust their performance, in part, to other employees.

Common structural inhibitors in organizations are:


Unit structure Accountability Unit goals Responsibility Compensation Recognition Planning Control

1. 2. 3. 4.

Team and individual compensation systems can be developed in four steps:


Decide what performance to measure. Determine how to measure the performance. Identify the rewards to be offered. Integrate related processes.

Challenges faced when leading multicultural teams include differing: 1) approaches to decision making, 2) attitudes toward authority, 3) attitudes toward work, and 4) approaches to communicating.

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