ORGANIZATIONAL BEHAVIOR

W W W . P R E N H A L L . C O M / R O B B I N S
2003 Prentice Hall Inc. All rights reserved. PowerPoint Presentation by Charlie Cook
9
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A Definition of Power
A
B
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Bases of Power
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Bases of Power
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Personal Power
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Personal Power
Commitment
Consequences of Power
Reward
Power
Legitimate
Power
Coercive
Power
Expert
Power
Referent
Power
Resistance
Compliance
Sources
of Power
Consequences
of Power
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Politics: Power in Action
Types of
Organizational
Politics
Managing
impressions
Attacking and
blaming
Creating
obligations
Cultivating
networks
Types of Organizational Politics
Controlling
information
Forming
coalitions
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Factors That Influence
Political Behaviors
E X H I B I T 13-4
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Employee Responses to
Organizational Politics
E X H I B I T 13-5
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Defensive
Behaviors Avoiding Action:
Overconforming
Buck passing
Playing dumb
Stretching
Stalling
Avoiding Blame:
Buffing
Playing safe
Justifying
Scapegoating
Misrepresenting
Avoiding Change:
Prevention
Self-protection
E X H I B I T 13-6
DEFENSIVE POLITICAL BEHAVIORS
AVOIDING ACTION
OVERCONFORMING -- Following the rules precisely
PASSING THE BUCK -- Thats somebody elses responsibility
PLAYING DUMB -- I didnt know
STRETCHING -- Prolonging an existing taskIm too busy!
STALLING -- Foot-dragging
AVOIDING BLAME
BUFFING -- Formally documenting every moveCover yourself
PLAYING SAFE -- Dont take risksget OK from abovequalify answers
JUSTIFYING -- Develop explanations that lessen your responsibility
SCAPEGOATING -- Placing blame on external factors or others
MISREPRESENTING -- Selective presentation and distortion of information
AVOIDING CHANGE
PREVENTION -- Trying to stop a threatening change from happeningstall,
etc
SELF-PROTECTION -- Guard your turfthis is our responsibilitynot
yours!

EFFECTS OF DEFENSIVE POLITICAL
BEHAVIORS


SLOWS DOWN DECISION MAKING
INCREASES INTERPERSONAL AND INTERGROUP TENSION
RESTRICTS CHANGE EFFORTS
LEADS TO ORGANIZATIONAL RIGIDITY AND STAGNATION
DETACHMENT FROM THE ORGANIZATIONS ENVIRONMENT
AN ORGANIZATIONAL CULTURE THAT IS HIGHLY
POLITICIZED

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END OF THE TOPIC
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