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Communicating effectively in

spoken English in selected Social


Context

by

HASIAH ABDULLAH

Introduction
What is communication?
Defining Communication
Types of Communication
The Purposes of Communication
Importance of speaking English
for study and work purposes

Types of Communication
Oral Communication,
Written Communication,
Non-verbal Communication.

Importance of speaking English
for study and work purposes
English is widely spoken
the native language of more than 350 million people.
English is the international language of diplomacy, business,
science, technology, banking, computing, medicine, aviation,
engineering, tourism,
Hollywood films, best pop and rock music in the worldare in
English
English has plenty of words to choose from.
In fact, an English speaker is offered the biggest vocabulary
of any language with a choice of 500,000 to 1,000,000 words
(including technical and scientific terms).
For students, the pathway to build a strong relationship with
lecturers and course mates.
For workers is the avenue to build a strong relationship with
colleagues and receive as well as execute instructions from
Superiors.
How Oral Communications Works? Transactional
Model
Linear View
Speaker Listener Speaker Listener
Interactional View (Formal)
Speaker Listener
Speaker Listener
Transactional View (Informal)
Speaker/
Listener
Speaker/
Listener
Interpersonal communication.
Definition
Interpersonal Communication
in Malaysian context
Malaysian Greeting Etiquette
Small group communication.
takes place in a group
usually comprising five to 10 people.
serves relationship needs
Examples of small group communications :
academically students often form small
groups which meet regularly for study
discussion or to work collaboratively on
projects.
at the workplace, small groups may meet to
discuss issues related to work, or for
problem-solving or team-building purposes.
Benefits of small group communications :
Learning to communicate effectively in
teams contributes to advancement and in
many careers.
allows you to interact with others, learn ,
exchange ideas, solve problems and share
experiences.
Public Communication (Speaking)
Suggestions Examples Reasons
Avoid hesitations I er want to say that ah this
one is the best, you know
Hesitations make a person
sound unprepared and
uncertain.
Avoid too many intensifiers Really this was the greatest; it
was truly phenomenal
Too many intensifiers make
speech sound the same and
dont allow for intensifying
what should be emphasised.
Avoid disqualifiers I didnt read the entire article,
but...
I didnt actually see the
accident, but...
Disqualifiers signal a lack of
competence and a feeling of
uncertainty.
Avoid tag questions That was a great movie,
wasnt it?
Shes brilliant, dont you
think?
Tag questions ask for another
agreement and therefore
signal the speakers
uncertainty.
Avoid self-critical statements Im not very good at this. This
is my first public speech
Self-critical statements signal
a lack of confidence and
make public the speakers
inadequacies.
Avoid slang and vulgar
expressions.
##!!!///****! No shit Slang and vulgarity signal low
social class and hence little
power.
How communication can be effective
in public communication?

Conclusions
we live in
challenging times
when intelligent,
capable people fail
the lack of
Communicating
effectively in
spoken English in
selected Social
Context.
the skill/strategies
outlined in this
paper are
essential/ needed
to succeed in any
field.
speech training is
needed
In a nutshell
Recent
studies
reveal that
it is often due to
Hence
In short

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