It is an organized network or a system of agencies
&institutions which in combination ,perform all the activities required to link producers with users to accomplish the marketing task.
MARKETING CHANNELS: are the sets of interdependent organization involved in the process of making a product or service available for the use or consumption. Basic intermediaries: Intermediaries merchants agents facilitators Managing intermediaries: PUSH STRATEGY: Focus is on carry, promote and sell Low brand loyalty Impulse item
PULL STRATEGY Consumer persuasion High brand loyalty High involvement product
Factors governing the choice of channels of distribution: product factors Market factors Unit factors Environment factors Cont. Product factors: Nature of product Perceived risk/product value Technical nature Product volume Market factors Market structure A. concentrated B.Dispersed Purchase deliberations Cust .wants high level service
Cont.
Unit factors Co financial position Extent of market control co 'reputation Types of channels: Conventional/ Non integrated non.-conventional/ integrated direct indirect horizontal vertical Direct channels: Zero level/direct marketing:
Those that work with full coordination rather than in loose manner
Integrated mkt channels can be vertical and horizontal in nature VERTICAL MARKETING SYSTEM:
ALL the channel members act as part of a Unified system in one of them owing the other so have the power to make them all corporate CORPORATE VMS: Successive stages from production to distribution are under single ownership. E.g. amartex Bata have their own manufacturing as well as retail outlets. Woodlands Raymond's owns their own retail stores while producing textiles and woolens. Giant food stores operates an ice making facility, soft drink boiling operations, ice-cream plant that supplies them everything.
Administrative VMS:
Seeks control over successive stages from production to distribution through size and power of one of the channel members. E.g. HLL,P&G,nestle,maruti are brand and market leaders
Contractual VMS: Independent firms at different levels of production & distribution integrating their programs on contract basis. For e.g. Manufacturer sponsored retailer franchise Manufacturer sponsored wholesaler franchise
Horizontal marketing system: symbiotic marketing
2 or more unrelated cos Put together their resources or programs to exploit an emerging market opportunity E.G. Supermarkets have arrangements with local banks to offer in store banking Tie-up b/w TVS whirlpool,onida to market washing machines Channel design decisions:
1.Analyzing customer desired service outputs. 2.Establishing channel alternatives 3.Identifying major channel alternatives 4.Evaluating major channel alternatives
Analyzing the customers desired service output: getting know what your customer want Lot size Spatial convenience Waiting and delivery time Product variety Service back up
Establishing objectives and constraints:
Obj.are stated in the terms of services. Channel objective vary with Product characteristics. For e.g. perishable product timely and fast delivery
Bulky product Minimize the shipping distance and amount of handling.
High unit value service ,training, installation
Identifying major alternatives:
Channel alternatives for a cellular car phone maker: 1.Co could sell car phones to automobile manufacturers to be installed as original equipment. 2.Could sell it car phones to auto dealers. 3.Could sell it to retail automotive equipment dealer. 4.Trough mail order catalogs Channel alternatives described by:
1.types of business intermediary 2.No,of intermediaries 3.Terms &responsibility Channel management decision: 1.Selecting the channel members 2.Training channel members 3.Motivating the channel members