Management Information System

Name: Aravindan A/L Kandiah

Student ID: 11204-00048
Subject: MIS
What is IS?
1. Information is a system which helps
organizations to
Create
Store
Process
Generate
information on time to make decision.

2. IS also will help organizations to
Focus on their business
Reduce the price in business
Make process effective in business
Abroad technology use in business
Importance of IS
Information systems are important
because they help organizations have
easier work in things like monitoring
employees, sending information or
coordinating activities in the work place.
They are also important because they
create a value chain between dealers,
manufacturers, marketers and
suppliers. It also help the organizations
to make a correct decision on a perfect
time.
How IS help organization to
get in more profit in market
There are 5 major types in Information
System
1. ESS-Executive Support System
2. DSS-Decision Support System
3. MIS-Management Information
System
4. KWS-Knowledge Work System
5. TPS-Transaction Process System
Executive Support System
An Executive Support System (ESS) is software
that allows users to transform enterprise data
into quickly accessible and executive-level
reports, such as those used by billing,
accounting and staffing departments. An ESS
enhances decision making for executives.
CEO, Managing Director, Managers of an
organization will be the main user of this
system. It helps to make a long term plan
report. It also will give some ideas to the
manager about the organizations
improvements in market.
Decision Support System
A decision support system (DSS) is a computer-
based application that collects, organizes and
analyzes business data to facilitate quality
business decision-making for management,
operations and planning. A well-designed DSS aids
decision makers in compiling a variety of data from
many sources: raw data, documents, personal
knowledge from employees, management,
executives and business models. DSS analysis helps
companies to identify and solve problems, and
make decisions.
DSS will help managers to make correct decision
about the current market strategies.
Management Information
System
A Management Information System (MIS) is a
broadly used and applied term for a three-
resource system required for effective
organization management. The resources are
people, information and technology, from
inside and outside an organization, with top
priority given to people.
The System is a collection of information
management methods involving computer
automation (software and hardware) or
otherwise supporting and improving the
quality and efficiency of business operations
and human decision making.
Knowledge Work System
A knowledge work system (KWS) is a system for
applying and using knowledge management
principles. These include data-driven objectives
around business productivity, a competitive business
model, business intelligence analysis and more.
A knowledge work system is made up of different
software modules served by a central user interface.
Some of these features can allow for data mining on
customer input and histories, along with the provision
or sharing of electronic documents. Knowledge
management systems can help with staff training and
orientation, support better sales, or help business
leaders to make critical decisions.
Transaction Process System
A transaction process system (TPS) is
an information processing system for
business transactions involving the
collection, modification and retrieval
of all transaction data.
Characteristics of a TPS include
performance, reliability and
consistency.
TPS is also known as transaction
processing or real-time processing.

Supply Chain Management
SCM will start from searching for the raw
materials until the delivery of product,
The Pathways are:
Search Raw Material
Order raw material
Delivery of raw material
Production of product
Market for product
Selling and promotion of product
Delivery to customer
Payment of product

Customer Relationship
Management
Customer relationship marketing (CRM) is a
business process in which client
relationships, customer loyalty and brand
value are built through marketing strategies
and activities. CRM allows businesses to
develop long-term relationships with
established and new customers while helping
streamline corporate performance. CRM
incorporates commercial and client-specific
strategies via employee training, marketing
planning, relationship building and
advertising.
Summary
An organization can easily capture or
shows their improvement in market by
following or using all the information
systems. Information systems is the
only system which help the
organizations to make a good profit in
market. All the managers also should
consider and make the use of IS
compulsory in their organization.