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Session Objectives
Select
s appropriate
p
a o style
G t
it fy y in
d en ssif A
I la
KS
D i th s
C
wi
sc u
us bo
s r
di
Observe on job
na
behaviours
te
s
t e ac h
t r a o
s
n p p r
Get Subordinate o
to Practice e m ct a
D rre
co
Identify Gaps and Classify into
KSA
Competencies –
Gap Analysis
Competencies reqd. Competencies Gap area Follow-up
for the job demontrated by in competency Action plan
employee
Knowledge
1
2
3
4
Skills
1
2
3
4
Attitude
1
2
3
4
Factors That Influence
Performance
Can Do Cant Do
Wont Do Wont Do
Can Do Cant Do
Will Do Will Do
Select Appropriate Style
Grid and Action Plan
• Can do / Will do Appreciate/ Encourage
Skills Gap -
Address through a) demonstrating the task
b) training the person
c) observing and giving feedback focus on drill & practice
Attitude –
Counselling, motivating & in extreme cases threatening disciplinary action and even
dismissal
Discuss with Subordinate
Step Meeting Process
Coaching & Counselling
Step Meeting Process Coaching & Counselling
– Summarize agreements
– Agree on an training and development plan
and schedule date
Demonstrate Correct Approach
Structured OJT Delivery
• Orientation
• Demonstration of Task by You
• Joint execution of Task
Orientation
• This is a sharing of information meeting to familiarize the
trainee on the material, the task and the schedules
• Step-by-step procedure that will be followed during the
training session
• Outline the training methodology, logistics, assign
material
• Specific performance objective to be accomplished
• At the end of the orientation, both trainer and trainee
agree on the training program
Step 2: Demonstrate the task
• Positives first
• Focus on the actions/ steps
• Evaluative and not destructive
• Actionable and relevant
• Ideally get the trainee to practice again
Get Subordinate to Practice
Getting the Subordinate to practice
Select
aps appropriate
y G to style
t if y in
den ssif
I la SA
Di th s
C K
wi
sc ub
us o
s rd
Observe on job
in
at
behaviours
e
ate ach
Get subordinate s tr pro
on p
to Practice em ct a
D rre
co
3 Keys To Good Coaching Sessions
Preparation!
Preparation!
Preparation!
Most Common Coaching Barrier