EMPLOYEE ENGAGEMENT PRACTICES

WHAT IS EMPLOYEE ENGAGEMENT?

It is a measurable degree of
an employee's positive or
negative emotional
attachment to their job,
colleagues and organization
that profoundly influences
their willingness to learn and
perform at work.
DRIVERS OF ENGAGEMENT
Employee perceptions of job importance
Employee clarity of job expectations
Career advancement/improvement opportunities
Regular feedback and dialogue with superiors
Reward to engage
ENGAGEMENT VS SATIFACTION
EMPLOYEE SATISFACTION EMPLOYEE ENGAGEMENT
Measures happiness

Does not measure how
much effort the employee
is willing to put in.
Measures emotional
commitment
Takes into account the
amount of effort an
employee expends on
behalf of organization
So is there any relationship between them?
EMPLOYEE ENGAGEMENT PRACTICES AT TCS
Speak Up - A platform to discuss
pertinent matters with the
Companys seniors

PEEP A mentoring initiative in
which employees connect
one-on-one with TCSs senior
management. The aim of PEEP
is to provide employees a
platform to voice their problems
Stress Management -
Fun@Work Committees are
formed across accounts which
organize picnics, parties and
get-togethers with fun and
games.




Grievance Redressal System- Employee grievances are
logged through a centralized grievance redressal system.
Branch Grievance Coordinators and the Corporate Grievance
Process Lead perform weekly and monthly reviews to ensure
quality grievance resolution by the HR team
EMPLOYEE ENGAGEMENT PRACTICES AT ACCENTURE
As a People Developer:
Teach Leaders are expected to teach. Regular reports of
their teaching sessions are sent to their respective managers.
Learn Accenture in India is one of the few organizations
which did not reduce training even during the recession.
Recognize Accenture introduced, celebrating
performance, an online reward system.
Nurture At Accenture all employees have a career
counsellor - Buddy.

EMPLOYEE ENGAGEMENT ACTIVITIES AT GENPACT
Parental Leave: All employees are
eligible for maternity leave as well
as for paternity leave
Employee Benefits: In the form loans for
medical emergencies, meal vouchers, school
tuition etc. Employees can also avail of flexible
work arrangements to maintain a healthy work-
life balance which includes Work from Home,
Tele-work and part-time work.
Share with Pride - The focus is
on reusing and leveraging work
that has already been done
thereby saving time and effort.

Monthly Birthday Celebrations