facilitating the learning process in order to achieve predetermined learning objectives. Methods of training are divided into two categories namely, I. Off-the-job training methods II. On-the-job training methods.
whereby the trainee is provided with a regular job and during this job he/she is taught skills necessary to perform it. In this method, the trainee learns under the supervision or guidance of the supervisor or instructor. Coaching Job instruction technique Job rotation Mentoring
Use of trainer to help employees achieve their organizational objectives. Corrective method of inadequate performance. It is a one-one interaction.
It is one on one interaction Can be done at the convenience of both the trainer and trainee through emails, phone and meetings It is a corrective measure for inadequate performance Helps in identifying weaknesses and focusing on that particular area to improve performance
Bad work habits Adherence to old ways Lack of training skills. Uses a strategy with focus on knowledge(factual and procedural),skills,attitudes and development. Steps involved are: a) Prepare b) Present c) Try out d) Follow up
Provides immediate feedback of results Provides immediate and quick correction of errors Allows trainees to practise further when needed
Disadvantages Lack of proper supervision which may lead to employees learning the skills ineffectively It is time consuming
where employees are moved between two or more jobs in a planned manner in order to expose them to different experiences. Advantages It provides the employees with opportunities to broaden the horizon of knowledge and skills by working in different departments. Assessment of employees Helps to avoid fraudulent practice
Employee may not be satisfied with the new rotation Employee morale may decrease if employee is moved for a long period of time Can disrupt the workflow as employee learns new task or job
an ongoing relationship is developed between a senior and junior employee. Mentoring is more concerned with improving the employee's fit within the organization than improving technical aspects of performance, thus differentiating it from coaching. It focuses on attitude development It is a one on one interaction Mentor is available to offer advice Mentee experiences growth within the company
Mentor-mentee pairing may not be a good fit Workflow may be disrupted due to one- on-one training
the acquisition of work-related skills at a location outside than the workplace, like a college or university. Off-the-job training methods Lectures/classroom Stimulation Business games Role playing
method trainers used to communicate with spoken words which they want the trainees to learn. a popular training method despite of advanced new technology because it is least expensive and least time consuming way to present large amount of information efficiently. It reinforces trainers credibility and authority. Information is concentrated and organized as desired. Efficient and simple and lots of material can be presented within given time. Can be personalized easily.
One way communication with relatively less participation or passive participation. Depends completely on trainers effectiveness and information. A clear and rigorous verbal presentation requires a great deal of preparation and hence time consuming preparation. Limited attention time of the listener
represents real life situations regarding trainees decisions resulting in outcomes that reflects what would happen if they were on the job. used to teach production and process skills as well as management and interpersonal skills. Training is more reality based Training directly applies to the job Prevents the trainees from making costly mistakes
It is an expensive method. Need constant updating as new information about work environment is obtained
Requires trainees to gather information, analyze it and make decisions. Business games are primarily used for management skill development. Games stimulate learning because participants are actively involved and because games mimic the competitive nature of business Improves decision making and analytical skills Cohesive groups are developed Develop an understanding of interrelationships Develop ability to function co-operatively and effectively in a small group.
Factual information cannot be taught through this method.
act out a given role as they would in a stage play. Role players are informed of a situation about the respective roles that they have to play. Role playing basically covers topics such as employee-employer relationships, hiring, firing, conducting a post-appraisal interview.
Develop interpersonal and communication skills Helps in conflict resolution Helps in group decision making Develops insight into ones own behaviour and its impact on others
Role playing may sometimes not adhere to the objectives of the training program Re-enforcement of the desired behavior may be lacking unless follow up discussion are organized to assess the impact of the session. There are two main job training methods: On the job methods Off the job methods All the job training methods are complementary rather than competitive in their approach. Different organizations use different methods of training