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LISTENING

Hearing vs. Listening:

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Hearing:

A Physiological Process
Involving:

The vibration of sound waves

on the eardrum

The fring of electrochemical

impulses from the inner ear to
the brain
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LISTENING

Listening:

A Mental Process That

Involves:

Paying Attention To And

Making Sense Of What Is

Heard
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LISTENING

Most eople Are oor Listeners:

!nderstand Onl" Half Of What

The" Hear

#etain Less Than 25% After

Two $a"s
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LISTENING

Listening Is An Important %ob

&'ill

()ective Listeners

Hold higher positions

Get promotions more often

than poor listeners
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LISTENING

&tudents:

*lose To +,- Of *ollege *lass

Time Is &pent Listening

&tudents With Highest

Grades Are !suall" The Ones
With The Strongest Listening
Skills
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LISTENING

Listening To Improve &pea'ing

&'ills:

.et Ideas Through Listening

Lectures

Television

#adio

Listening To Other &pea'ers

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LISTENING

Four Types o Listening

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LISTENING

Appreciative
Listening

Listening /or
Pleasure Or
Enoyment
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LISTENING

(mpathetic Listening

Listening To Pro!ide
Emotional Support
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LISTENING

*ritical Listening

Listening To E!aluate A
Message With Intention To
Accept Or #e0ect It
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LISTENING

Most Important Listening /or

ublic &pea'ing:

"omprehensi!e Listening

"ritical Listening
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LISTENING

*ritical Thin'ing &'ills (ssential

To "omprehensi!e Listening:

Abilit" To &ummari1e Info

Abilit" To #ecall /acts

Abilit" To $istinguish Main

oints /rom Minor oints
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LISTENING

*ritical Thin'ing &'ills (ssential

To "ritical Listening:

Abilit" To &eparate /act /rom

Opinion

Abilit" To &pot Wea'nesses

In #easoning

Abilit" To %udge The

&oundness Of (vidence
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LISTENING

Four Main !auses "

Poor Listening:

2ot *oncentrating

Listening Too Hard

%umping To
*onclusions

/ocusing On
$eliver" And
ersonal Appearance
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LISTENING

Se!en #ays
To $ecome %
$etter
Listener
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LISTENING

Take Listening Seriously

ractice

&esist 'istractions

Ma'e A *onscious ()ort to

a" Attention To The Message
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LISTENING

'on(t $e 'i!erted $y
%ppearance or 'eli!ery

&et Aside reconceived

2egative %udgments About
Loo's Or Manner Of &peech

Avoid 4eing beguiled 4"

Attractiveness
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LISTENING

Suspend )udgment

Listen To (ntire Message5

Then Assess The &pea'er6s
(vidence And #easoning
4efore Ma'ing A %udgment
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LISTENING

*ocus +our Listening

/ocus on &pea'er6s Main

oints

/ocus On The 7ualit" Of The

(vidence

/ocus On ()ective &pea'ing

Techni8ues
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LISTENING

'e!elop ,ote - Taking Skills

*oncentrate On Main oints 9

&upporting Materials

!se :e" ; Word Outlines To

&ummari1e oints
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LISTENING

Practice %cti!e Listening

.iving undivided
attention to a spea'er in a
genuine e)ort to
understand the spea'er=s
point
of view
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LISTENING