CONTENTS Information Concepts Characteristics of Information What is Information System? What is MIS? Functional Aspects of MIS Outputs of MIS Characteristics of MIS
Information Concepts: Data, Information, and Knowledge 3 Data: raw facts Alphanumeric, image, audio, and video Information: collection of facts organized in such a way that they have additional value beyond the value of the facts themselves Value of Information is directly linked to how it helps decision makers achieve their organizations goals and can be measured in time required to make a decision Increased profits to the company
4 Figure 1.2: The Process of Transforming Data into Information Data, Information, and Knowledge The Characteristics of Valuable Information 5 Table 1.2: Characteristics of Valuable Information The Characteristics of Valuable Information (continued) 6 Table 1.2: Characteristics of Valuable Information (continued) What Is an Information System? 7 Figure 1.3: The Components of any Information System 8 9 Management Information System
MIS is a communication process which enables flow of information to be recorded, stored and retrieved for decisions on planning, operating the Organization.
Input Processor Output Reports Decisions Information Recorded Stored Retrieved Processed Summarised Classified Information To plan, Operate & control systems 1 0 Management information system (MIS)
An MIS provides managers with information and support for effective decision making, and provides feedback on daily operations.
Output or reports, are usually generated through accumulation of transaction processing data.
Used for generating reports including inventory status reports, financial statements, performance reports etc.
Reports are essential for analyzing different aspects of business.
Help to answer 'what-if' questions like what would be the effect on cash flows of a company if the credit term is changed for its customers etc.
Each MIS is an integrated collection of subsystems, which are typically organized along functional lines within an organization. Functional Aspects of MIS MIS is an integrated collection of functional information systems, each supporting particular functional areas. An Organizations MIS Marketing MIS Human Resources MIS Accounting MIS Exception reports Demand reports Key-indicator reports Scheduled reports Databases of external data Databases of valid transactions Transaction processing systems Business transactions Business transactions Production & operation MIS Outputs of a Management Information System Scheduled reports Produced periodically, or on a schedule (daily, weekly, monthly) Key-indicator report Summarizes the previous days critical activities Typically available at the beginning of each day Demand report Gives certain information at a managers request Exception report Automatically produced when a situation is unusual or requires management action. 13 Functional Business System Customer relationship management Interactive marketing Sales force automation
Manufacturing resource planning Manufacturing execution systems Process control
Order processing Inventory control Accounts receivable Accounts payable Payroll General ledger
Cash management Credit management Investment management Capital budgeting Financial forecasting Marketing Human Resource Management Production Operations Accounting Finance Characteristics of MIS 1. Comprehensive 2. Integrated 3. Co-ordinated 4. Transformation of Data into Information 5. Relevant Information 6. Conforming with Managers Styles/Characteristics 7. Selective Sharing of Data 8. Feedback 14