Body Language

BY
Mrs. Rashmi Shahu




7 % VERBAL (Conveyed through words)
38 % VOCAL (intonation , pitch, pauses , etc)
55 % NON VERBAL (body language)

What's your body telling you?
Body language: The gestures, poses, movements, and
expressions that a person uses to communicate.


In today,s hard world you dont just have to be able to TALK
THE TALK youve got to WALK THE TALK

How to trigger positive emotions
How to ensure you are not interrupted
How to create instant rapport and trust
How to know when someone is lying
How to deal with rude and aggressive people

Five types of body language:
eye contact
facial expression
gestures
posture and stance
space relationship
Body Language

KINESICS PROXEMICS HAPTICS
EYES
Eyes are so transparent
that through them
one sees the soul

Look a person in the
Eye when you
Talk to him
EYE CONTACT
GAZE BEHAVIOUR

FORMAL GAZE

INFORMAL GAZE

PERSONAL GAZE

LATERAL GAZE
PURPOSE FOR EYE CONTACT

SPEAKING INFORMATION
SHOWING ATTENTION AND INTEREST
INVITING AND CONTROLLING INTERACTION
DOMINEERING, THREATENING, INFLUENCING
OTHERS
PROVIDING FEEDBACK DURING SPEECH
REVEALING ATTITUDES


Too much eye contact: dominance, lack of respect, threat, wish to
insult
Too little eye contact: not paying attention, impolite, insincere,shy

Withdrawing eyes: signal of submission

FACIAL EXPRESSION
CAN FACE SPEAK?
HAPPINESS
SADNESS
DISPLEASURE
ANGER
FEAR
INTEREST

GESTURES OR KINESICS

LET YOUR BODY
TALK
ON YOUR BEHALF
SOME COMMON GESTURES
SHOULDER SHRUG : I dont know

PUFFED CHEST : pride or achievement

SUCKED STOMACH : I am not as fat as I look

FINGER CROSSING : protection

EYELID PULLING : be alert


NOSE TAPPING : mind your own business


THUMB UPPING : best luck , victory


RUBBING PALM TOGETHER : positive expectation
THUMB AND FINGER RUB : money expectancy
HANDS CLENCHED TOGETHER : confident
STEEPLING HANDS : frustrated , request

Some more common gestures:

Palm In Palm : Authority





Hand gripping wrist : Frustration


Hands in pocket : aggression




Hands on hips : aggressive ,
achiever stance
Some more common gestures:
Mouth Guard : suppressing deceitful words,
telling lie
nose touching : listener doubting speakers
words, disguising own words,
mind your own business

eye rub : avoiding eye contact, lying

finger in mouth : needs reassurance, making decision

chin stroking : making a decision
Some more common gestures:
clenched teeth : anger, lying



boredom gestures:



evaluating gestures :

Calculating
Every thing under control
relaxing
POSTURE AND STANCE
STANDING
SITTING
LYING
SOME COMMON POSTURES:
SAGGING : Depression
FORWARD LEAN : Positive Attitude
BACKWARD LEAN : Negative Attitude
Some common postures:
arms folded across the chest : unsympathetic
arms held loose : open positive attitude
upright posture : high status , I am the boss
bowing head : lower status
sideway lean : relaxation, friendliness
self wrapping : withdrawal, self protection
slouching with forward lean : lowliness
moderately upright : enthusiasm, friendliness
PROXEMICS
Intimate Touching : 0-18
Personal : Close -1 to 2 feet
Far - 2 to 4 feet
Social : Close 4-7 feet
Far - 7-12 feet
Public : Close - 12-25 feet
Far - 25 feet or greater

WHEN YOU INVADE MY SPACE

Reactions to an invasion of your space

Feel troubled

Get defensive

Become aggressive

Retaliate
Jockeying for position

Inclusive - Non-inclusive :

How you include/exclude others in a group


Parallel body positions :

Will position yourselves to relate to each other
Side by side are neutral
Facing means people are involved




HAPTICS
Body contact : accidental
Touch : Deliberate
Types of Touch:
functional
social
genial
passionate

Kinds of touch depends on various factors:
which part of body is touched (voluntary/involuntary)
how long touch lasted
pressure used
movement after contact
mood while touching
relation between the two persons
Stiff arm hand shake : equality



Dead fish handshake: weak character
Aggressive Hand shake
Politician Hand shake
Palm down : Dominance



Palm up : Submission
Knuckle grinder : aggression

Finger tip grab : keep at considerable
distance
Arm pulling : insecurity
Double handed handshake
upper arm grip : transmits
feelings


shoulder hold : penetrates
intimate zone
Appearance and physique
The impression people make on one another is based
60% on their appearance, 33 % on on the way in
which they speak and 7 % on what they say
INCOME
STATUS
PERSONALITY
OCCUPATION
How to be attractive
eye contact
facial expression
head movements
gestures
postures
proximity
body contact
Appearance & physique
Timing & synchronization
THANK YOU