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This document summarizes an internship project assessing working capital and cost analysis for a franchise business. It includes analysis of the franchise selection process, monitoring of franchisees, basis for minimum investment requirements, an analysis of the company's liquidity and working capital utilization, and recommendations to reduce the cash conversion cycle. Key findings include that the company's current and quick ratios indicate sufficient liquidity, working capital requirements increased as sales grew partially due to more sales on credit terms, and implementing an ERP system could improve monitoring of franchisee data and performance evaluations.
This document summarizes an internship project assessing working capital and cost analysis for a franchise business. It includes analysis of the franchise selection process, monitoring of franchisees, basis for minimum investment requirements, an analysis of the company's liquidity and working capital utilization, and recommendations to reduce the cash conversion cycle. Key findings include that the company's current and quick ratios indicate sufficient liquidity, working capital requirements increased as sales grew partially due to more sales on credit terms, and implementing an ERP system could improve monitoring of franchisee data and performance evaluations.
This document summarizes an internship project assessing working capital and cost analysis for a franchise business. It includes analysis of the franchise selection process, monitoring of franchisees, basis for minimum investment requirements, an analysis of the company's liquidity and working capital utilization, and recommendations to reduce the cash conversion cycle. Key findings include that the company's current and quick ratios indicate sufficient liquidity, working capital requirements increased as sales grew partially due to more sales on credit terms, and implementing an ERP system could improve monitoring of franchisee data and performance evaluations.
CONTENT Study of Franchise Management Working Capital Analysis Analysis of Marketing Cost Assessment of Cost of Capital ACKNOWLEDGEMENT
I take this opportunity to express my profound gratitude and deep regards to my Mentor Mr. Rupin Chudgar for his exemplary guidance, monitoring and constant encouragement throughout the duration of this project. The learning, help and guidance given by him shall be carried by me a long way. I am obliged to all employees of Baskin Robbins (Graviss Group) who took the pain to take time out of their busy schedule to provide me with the valuable information. I am grateful for their cooperation during the period of my Summer Internship.
STUDY OF FRANCHISE MANAGEMENT Project-1 Objectives- To gain insight of business model of Graviss Group To understand procedure of selection monitoring and termination of franchisees Basis for setting minimum investment requirement
SELECTION PROCESS Stage-1 Invitation to prospective franchisees Upon receipt of Request, it is forwarded to region head BD sends PPT containing necessary requirements to the other party Stage-2 Field investigation after accent of other party Site survey report and Sales estimation An document calculating CAPEX, Break-even point , Other expenses and stating projected sale is prepared and send to the other party Stage-3 If positive response then predefined franchisee application form is send Transfer of document to finance department who bifurcates the lfranchisee fee into different heads and files tax And legal team prepares agreement to be signed for 5 years Stage-4 BR team provides Layout plan for the interior & exterior of the store to the franchisee t Average period of 30 days to fit out of store simultaneously training for 2 to 3 weeks conducted for at an existing BR store Finally a store opening plan is devised and finalized by BR team and Franchisee and the store is opened. MONOTORING OF FRANCHISEE The franchisees are constantly monitored by the operations team It makes daily stores visits , collects requirements and data such as sales revenue and maintain it in the MIS Evaluates the performance on weekly basis to keep a track of performance of franchisees On the basis of this evaluation the requirement for each store is estimated and also other assistance is provided SUPPORT FUNCTIONS Business Model is based on the principle of maximizing profits to the franchisee the agreement provides terms regarding following support to the franchisees
TERMINATION OF FRANCHISEE A loss making franchisee requests for closure, Graviss Group generally do not ask for a closure It even offers the different incentive and subsidy to the loss making franchisee to avoid closure Only in case where the franchise has indulged any activity prohibited by the contract, firm decides to terminate However in case of termination legal team fulfills all the formalities BASIS OF MINIMUM INVESTMENT Minimum investment is arrived by taking various expenses into account that has to be incurred when opening a store or kiosk
Franchisee Fee Rs.400,000 + 12.36%Tax Rs.400,000 + 12.36% Taxes Security deposits (Refundable) Rs.50000 Rs.50000 Interiors Rs.400,000 Rs.250000 Equipment Rs.350,000 Rs.225,000 Branding Rs.100000 Rs.75000 Furniture and accessories Rs.50,000 - Miscellaneous Purchase Rs.50,000 Rs.30,000 POS Fee Rs. 30000 Rs.30,000 Estimated investment Rs.14,80,000 Rs.1,110,000 CONTINUED.. These are three payments that franchisee need to pay Baskin Robbins at the time of signing contract -Franchisee fee -Security deposits -POS fee Rest of the expenses is incurred by franchisees during the project development period This minimum required investment is subject to change in accordance with the changing price level and discretion of the management It frequently changes, generally once in year However the renewal fee of 1.5 lac is fix for a long time and do not change
CONCLUSION It was an insightful study which gave me an idea about documents to be prepared for accessing feasibility of an prospective franchisee and very useful understanding of the technique used for sales estimation
However on the monitoring front I could not get into details of MIS maintained but so far my observation suggest that this is an area which can be improved by implementing an ERP system for fetching franchisee data instead of manual data process on daily basis , the ERP system will save time & effort, provide accuracy to data and platform where regular and detailed evaluation can be done CONTINUED.
This ERP System will fetch data of sales on real time basis for all franchisees, the data obtained by ERP will actually suggest the timing, amount, order no. of sale and reliance on operations team data will be reduced and the operations team will have more time to concentrate on other important issues of stores such as layout and other subjective efficiency The system shows that by installing ERP system the reports can be prepared merging online data obtained by it and other offline data maintained in business intelligence, this will help in reduction in work load and will provide greater accuracy WORKING CAPITAL ANALYSIS Project-2 Objectives-
To Understand the Liquidity position & working capital utilization of Company Identifying the factor leading to blockage of cash Suggestions to reduce the cash conversion cycle.
CURRENT AND QUICK RATIO 1.58 1.68 1.65 1.64 2.06 1.97 2.41 1.99 2.46 2.10 2.18 2.10 1.17 1.22 1.24 1.18 1.56 1.57 1.93 1.52 1.93 1.65 1.82 1.67 - 0.50 1.00 1.50 2.00 2.50 3.00 1 - J u n - 1 0 1 - J u l - 1 0 1 - A u g - 1 0 1 - S e p - 1 0 1 - O c t - 1 0 1 - N o v - 1 0 1 - D e c - 1 0 1 - J a n - 1 1 1 - F e b - 1 1 1 - M a r - 1 1 1 - A p r - 1 1 1 - M a y - 1 1 1 - J u n - 1 1 1 - J u l - 1 1 1 - A u g - 1 1 1 - S e p - 1 1 1 - O c t - 1 1 1 - N o v - 1 1 1 - D e c - 1 1 1 - J a n - 1 2 1 - F e b - 1 2 1 - M a r - 1 2 1 - A p r - 1 2 1 - M a y - 1 2 1 - J u n - 1 2 1 - J u l - 1 2 1 - A u g - 1 2 1 - S e p - 1 2 1 - O c t - 1 2 1 - N o v - 1 2 1 - D e c - 1 2 1 - J a n - 1 3 1 - F e b - 1 3 1 - M a r - 1 3 currnt ratio quick ratio ANALYSIS
In 2010-11 current ratio of the company below the ideal 2:1 Gained current ratio of more than 1:1 in the year starting 2011 and later on with occasional incident of below that so we can say that firm has enough current assets to cover its current liabilities In the duration of these three years the quick ratio has always been above the required quick ratio, moreover has increased year by year so it suggest that firms ability to pay its short term obligation as and when they become due In year 2011-2012 liquidity has increased as the current and quick ratio shows This is mainly because the Current Asset (trade receivables) has increased in 2012 due to increase in sales by nearly 20%
WORKING CAPITAL AND REVENUE 1,255 1,746 1418 1394 1424 2017 1591 1558 1646 2058 600 940 853 1,132 942 1,212 1,072 1,223 1,226 1,413 48% 54% 60% 81% 66% 60% 67% 78% 75% 69% 10% 100% - 300 600 900 1,200 1,500 1,800 2,100 2,400 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 R s . i n
L a c s
Working capital Revenue - Qtrly Working capital Working capital as % of sales ANALYSIS
Most of incremental sales was made on credit basis increased blockage in debtors increase in working capital as a percentage of sales so, Increase in sales(2012) increased working capital Increase In working capital means now more working capital is required to generate same amount of sales
Creditors and sales 0% 10% 20% 30% 40% 50% 60% 3 0 - J u n - 1 0 3 0 - S e p - 1 0 3 1 - D e c - 1 0 3 1 - M a r - 1 1 3 0 - J u n - 1 1 3 0 - S e p - 1 1 3 1 - D e c - 1 1 3 1 - M a r - 1 2 3 0 - J u n - 1 2 3 0 - S e p - 1 2 3 1 - D e c - 1 2 3 1 - M a r - 1 3 Creditors as % 0f sales Creditors and working capital
140% 115% 121% 94% 58% 50% 38% 66% 36% 46% 32% 46% 0% 20% 40% 60% 80% 100% 120% 140% 160% - 200 400 600 800 1,000 1,200 1,400 Working capital Sundry Creditors creditors as % of working capital ANALYSIS The creditors as a percentage of sales show the extent to which we generate sales from credit Purchases decreasing % from year to year shows that the firm requires more working capital for generating the same amount of sale as the raw material can not be availed on credit Also, the creditors share in the working capital is decreasing which shows that the is firm less on credit than before firm is not availing credit for other overhead expenditures also A negative sign as company has to arrange more cash to operate
DEBTORS AND SALES
0% 10% 20% 30% 40% 50% 60% 70% 3 0 - J u n - 1 0 3 0 - S e p - 1 0 3 1 - D e c - 1 0 3 1 - M a r - 1 1 3 0 - J u n - 1 1 3 0 - S e p - 1 1 3 1 - D e c - 1 1 3 1 - M a r - 1 2 3 0 - J u n - 1 2 3 0 - S e p - 1 2 3 1 - D e c - 1 2 3 1 - M a r - 1 3 Debtors as % sales DEBTORS AND WORKING CAPITAL
82% 75% 67% 59% 57% 65% 53% 75% 59% 71% 71% 82% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% - 200 400 600 800 1,000 1,200 1,400 Working capital Sundry debtors ANALYSIS Debtors as a percentage of sales of the company has increased in year 2012-13, which shows that increased sales are on the credit basis The debtors have always been a high percentage of working capital It has declined a little in year 2011-12 and is a good sign as it suggest a lesser portion of working capital is blocked in debtors which is a relatively lesser liquid asset however it again starts increasing in the year starting 2012-2013 it suggest that more of working capital is not in much liquid form
INVENTORY AND SALES
0% 5% 10% 15% 20% 25% 30% 35% 3 0 - J u n - 1 0 3 0 - S e p - 1 0 3 1 - D e c - 1 0 3 1 - M a r - 1 1 3 0 - J u n - 1 1 3 0 - S e p - 1 1 3 1 - D e c - 1 1 3 1 - M a r - 1 2 3 0 - J u n - 1 2 3 0 - S e p - 1 2 3 1 - D e c - 1 2 3 1 - M a r - 1 3 Inventory as % of sales INVENTORY AND WORKING CAPITAL 70% 68% 63% 72% 48% 42% 34% 48% 36% 41% 31% 39% 0% 10% 20% 30% 40% 50% 60% 70% 80% - 200 400 600 800 1,000 1,200 1,400 Inventories Working capital inventory as % of working capital ANALYSIS Inventory as % of sales has been fluctuating throughout the period but has definitely reduced so positive sign as it shows inventory is not blocked but converts into sales Inventory as a component of the working capital is decreasing, which is good for the firm as it suggest that less of working capital is invested in inventory which is the least liquid current asset
CONCLUSION Looking at the current and quick ratio of the firm it can be concluded that liquidity position of the company is moderately sound but increasing share of debtors in sale and working capital questions the actual liquidity of the firm Working capital is increasing this might lead to unnecessary blockage of cash in short term unproductive assets and unavailability of facility of current liability which might be available to competitors Also the decreasing creditors as a percentage of sales exerts that the firm has to spend more in cash to generate sale similarly small proportion of it in working capital in recent year signifies limited liquidity Above mentioned statistics about debtors, inventory and creditors also gives evidence that increasing working capital does not add liquidity absolutely but partially as it is mainly on account of increased debtor and inventory and not cash According to an analysis by Forbes, the best stock returns over the past five years were generated by the (retail) firms that manage their cash conversion cycle the most efficiently OPERATING AND CASH CONVERSION CYCLE
ANALYSIS Negative point- Rise in the receivables conversion period from 25 day to 54 days so, money is blocked for longer without earning anything A positive point - Now firm has to engage its investment for a shorter time in inventory (a combined result of increase in the efficiency of production and an increased sale) However the fact that even now 60 days as inventory holding time is a considerably long time With above two factors the operating cycle of the company has increased from 91 to 113 days Negative point-Payment period has decreased drastically , so it suggest that now it needs cash early to pay its creditors
CONTINUED..
Initially the cash conversion period was negative that is the time in which firm pays its creditors is longer than the time its money is with its debtors so, actually the firm was operating with the creditors money
But the overall effect of - Increasing collection period (- sign) - Marginally decreasing holding period (+ sign) - Decreasing payment period (-sign) Is stretched positive cash conversion cycle so, Firm has to block its own money in the business
Also the increasing trend of this period means the firm takes longer to get its money back is a matter of concern for the firm and requires immediate action to control it to avoid any kind of loss both in real terms and opportunity cost due to blockage of money COMPETITORS CASH CONVERSION CYCLE (VADILAL IND.) 31-Mar-11 31-Mar-12 31-Mar-13 Inventory's conversion period 70 87 99 Receivable's conversion period 53 44 28 Operating cycle 123 131 127 Payable's conversion period -83 -125 -116 Cash conversion cycle 40 6 10 ANALYSIS WITH REFERENCE TO COMPARABLE COMPANY VADILAL IND. The data shows that Vadilals Ind. has managed to reduce its operating cycle in this duration of 2011-2013 even with increasing inventory conversion period this it is because it could bring its receivables period has reduced nearly to half while in the same duration Graviss Groups operating period has increased because of long receivables period instead of shorter inventory conversion period Even with the increased operating period Graviss Groups operating period cycle is shorter than Vadilal Inds by 14 days in 2013 but the reason that still Vadilal Ind. has shorter cash conversion cycle which is has reduced from 40 days to 10 day is its longer payment period
So, here I observe an inverse trend in the payment period of both the company for Graviss Group it is decreasing every year while for Vadilal Ind. It is increasing every year CONCLUSION So, Firms current situation - already has considerably long holding period now confronting two sided problem that is one hand collection period is increasing and on the second hand payment period is decreasing
The data shows that the with increasing collection period companys revenue has increased over the time and also the debtors as % of it, we can derive a relation that the increased collection period and liberal credit policy of the company has attracted customers and revenue has increased in this period so, a sudden change in the credit policy may adversely affect the revenue of the company
Hence the firm should primarily focus on other side that is on the creditors, as the company has lesser creditors and further the decreased payment period suggest it has to pay the debt early ACTON PLAN FOR SUPPLIERS
find out the reason of the increase in payment period Competitors position and take on it look for price and terms alternative suppliers and detailed analysis
Then the firm needs to develop good relations with few major suppliers, invest in them and derive profit from them This type of approach will work only if the firms business is substantially larger than its suppliers' and they are heavily dependent upon firms business, so it should also be criteria while choosing a supplier
The firm can negotiate with the supplier for longer credit period by offering them that if they allow a longer period time they will be made the exclusive supplier credit period the firm will be liable to pay high interest rate on the amount outstanding, provided the firm can maintain a strong mechanism to make timely payment BENEFIT
Developing good relations with supplier will also help them to cut on the long inventory holding period. If the firm has a trusted supplier it need not have to maintain large stock as safety stock and block money in inventory and also in storage. Increasing payment period should be at most priority of the company right now LOOKING AT DISTRIBUTORS Next focus should be on collection period, although it has increased revenue but liquidity cannot be sacrificed that much, the company need to gradually stringent its credit policy as the collection period has increased more than twice in a period of two years, this increased collection period can also lead to increased chances of bad debt
Firm can also entice customer to pay faster by offering them some type of incentive to pay sooner rather than later and can also get its bills out to its customers sooner to help speed up the pay process The collection period should be reminded to the concerned debtor sometime before the time of payment actually fall to give him sufficient time to arrange the money so that he does not run insufficient of cash on the payment day The existing relationship with distributors can be used to eliminate the time between cash flow cycles that is by understanding when they are paid, for example, the firm can time its billing procedures to coincide with its distributors' regular pay cycle To make distributors more cautious there should be more competition among them, if they will see competition as threat then they will make payment soon to obtain other order. increasing the number of distributors can give the firm a upper hand EFFICIENCY FRONT The firm also need to look at the efficiency of its production unit to reduce the production timing Review purchase and shipping processes to identify ways to minimize onsite inventory holdings and any type of time lag in transmission as the raw material mainly consist of perishable item it will not only help to reduce inventory conversion period but also reduce any type loss due to damage The firm needs an efficiency solution that can provide assistance throughout the whole cash conversion cycle WAY TO BRING EFFICIENCY Implementation of ERP platform which integrates technology with available document management systems that digitally scan, store and retrieve all paperwork associated with a purchase or sale
ANALYSIS OF MARKETING COST Project-3 OBJECTIVES- To gauge the trend of marketing expenditure and its component Description of impact of marketing spend on business MARKETING EXPENDITURE
15% 21% 26% 38% 2010-11 Advertisement Store Improvement Franchise Subsidy & Incentive Sales Promotion MAJOR COMPONENT OF MARKETING COST
37% 4% 19% 40% 2013-14 Advertisement Store Improvement Franchise Subsidy & Incentive Sales Promotion 30% 4% 16% 50% 2014-15(planned) MOVEMENT OF EXPENDITURE ON COMPONENT YEAR BY YEAR
0 1000000 2000000 3000000 4000000 5000000 6000000 7000000 8000000 9000000 Store Improvement Store Improvement 0 2000000 4000000 6000000 8000000 10000000 12000000 Franchise Subsidy & Incentive Franchise Subsidy & Incentive 0 5000000 10000000 15000000 20000000 25000000 30000000 35000000 Sales Promotion Sales Promotion 0 5000000 10000000 15000000 20000000 Advertisement Advertisement CHANGE IN COMPONENTS BY MAKING 2010-11 AS BASE
Heads 2010-11 2011-12 2012-13 2013-14 2014-15 (planned) Advertisement 100 73.5% 267.6% 324.5% 322.8% Store Improvement 100 75.2% 44.2% 27.8% 31.6% Franchise Subsidy & Incentive 100 59.0% 55.0% 98.1% 98.2% Sales Promotion 100 162.1% 134% 139% 210% TOTAL 100 104% 115% 133% 161% ANALYSIS 2010-11 expenditure was little evenly distributed with 47% expenditure towards store improvement and franchise subsidy and rest divided in 2:1 ratio between sales promotion activity and advertisement, sales promotion being prominent
2011-12 The data suggests that the earlier even distribution is changed completely here, sales promotion proportion was increased to more than 1.5times while all other components proportion was shrunk to 2/3 rd resulting 60% expenditure in one single activity of sales promotion, rest divided between other three and advertisement remained having least proportion as in the previous year PS- Sales promotion was the only area in which expenditure was increased in rupee terms
CONTINUED. 2012-13 The major change in the marketing expenditure proportion took place in this year that is Advertisement which was contributing least to till now got the second largest proportion of 35% just 10% less than sales promotion and has nearly tripled in real rupee terms as compared to previous year and the expenditure on sales promotion has decreased in rupee terms its proportion is reduced a little, so 80% expenditure was in these two areas and rest 20% on other. Among them also proportion of sales improvement is reduced to half and also the expenditure on it reduced significantly. PS- Advertisement was the only area in which expenditure was increased in rupee terms in this year CONTINUED.. 2013-14 Similar trend was followed in this year major expenditure of 77% being made on sales promotion and advertisement but in almost equal proportion, expenditure in both areas has also increased in rupee term. expenditure on store improvement again reduced to half both in proportion and rupee terms as compared to previous year and expenditure on franchisee subsidy increased by nearly 33% in both ways PS- Store improvement is the only area where expenditure was reduced and sales promotion saw just a marginal increase in rupee terms CONTINUED 2014-15(Planned) Again it is planned that 80% of the expenditure to be made on marketing will be spend on advertisement and sales promotion but this time more on sales promotion and less on advertisement (in 5:3 ratio) .same expenditure will incurred on advertisement, store improvement and franchise subsidy as the previous year however their proportion is reduced a little as expenditure on sales promotion is planned to increase both in proportion and rupees. PS- Expenditure on Sales promotion is planned to increased by 50% as compared to previous year in value terms and it is the only area where expenditure is planned to increase this year all other are not reduced but kept almost constant as previous year CONCLUSION Marketing expenditure has become 1.33 times in 2014 since 2011 and is planned to reach 1.61 times in 2015, It has been increasing but now at a faster pace this shows that the firm is moving to aggressive marketing endeavor with Sales promotion remained the largest component of whole expenditure being the predominant marketing function and advertisement catching speed with highest hike in the period (these two function contributing 80% to total marketing expenditure) Apart from this continuous effort is made to reduce expenditure on store improvement rather franchisees are encouraged to bear this expense on themselves
MARKETING EXPENDITURE AND BUSINESS IMPACT ASSESSMENT OF COST OF CAPITAL PROJECT -4 CAPITAL STRUCTURE COST OF DEBT Interest rate at which the firm gets bank loan is used as interest cost for the firm
CAPM MODEL
BETA ESTIMATION OF COMPARABLE COMPANIES y = 0.8818x - 0.0161 R = 0.1229 -0.8 -0.6 -0.4 -0.2 0 0.2 0.4 -0.2 -0.15 -0.1 -0.05 0 0.05 0.1 0.15 0.2 Yield of BSE SMALLCAP and Kwality
UNLEVERED BETA OF COMPARABLE COMPANIES COMPARABLE COMPANY KWALITY VADILAL Equity 273.84 115.11 Debt 862.83 149.31 Levered beta 0.8849 0.2552 Unlevered beta 0.290316 0.138461 WEIGHTED AVERAGE OF THE TWO UNLEVERED BETA (KWALITY - weight 2 and VADILAL-weight 4) is 0.1890 Beta measures the volatility of stock with reference to market return The above mentioned unlevered beta suggest that if we do not take capital structure into account then a fluctuation of 1% in market return affects these companys return just by 0.1890 % COST OF EQUITY OF GRAVISS GROUP BASKIN ROBBINS (GRAVISS GROUP) Debt 57182707 Equity 120938960 Unlevered beta 0.189 Levered beta 0.2493666 Risk free rate (Rf) 8.50% Market premium (Rm-Rf) 7% COST OF EQUITY 10.246% Interest rate on 10 year treasury bill is taken as Risk Free Rate and Market premium is taken from a research paper by PWC WEIGHTED AVERAGE COST OF CAPITAL WACC Source Book Value Proportion Cost
Proportionate cost Equity 120938960 0.68 10.25% 6.96% Debt 57182707 0.32 8.75% 2.81% Total 178121667 1.00 9.76% COST OF CAPITAL IS 9.76% OPERATING AND FINANACIAL LEVERAGE
FINANCIAL LEVERAGE 1.22 Operating leverage of 2.39 suggest that a change of 1% in sales will lead to 2.39% change in EBIT and Financial leverage of 1.22 suggest a change of 1% in EBIT will lead to change of 1.22% in EPS