Course Title: Engineering

Management (EE 413)

Course Specifics:
Credits 2+0 (2 hours per week).
Discipline Electrical Engineering (both sections).
Class Session 7
th
Semester.








Course Instructor Bio
Name: Muhammad Sami-uz-Zaman.
B.E. Electrical Engineering (College of E&ME, NUST) 10.
M.S. Engineering Management (College of E&ME, NUST)- 14.
Designation:
-Lecturer , Electrical Engineering Dept., WEC.
-Assistant Director Quality Assurance & Enhancement Cell, UW.
3+ years experience in Public, Private Institutions.
Email: msamizaman98@gmail.com.
Course Outline

Course Objectives:
To create awareness among students about different aspects of engineering
management.

Course Contents:
Introduction to Engineering Management, Management styles, levels & tasks
Areas of EM, Main functions of management (intro + detail), Leadership &
Motivation, Organizational structure & behavior, Managing engineering
projects, principles of production, quality & reliability, marketing engineering
products, engineering in real life + Industrial Psychology, Quality Engineering
& TQM etc.
Textbook & Reference Readings
Textbook(s):
-Engineering Management by Fraidoon Mazda (Latest).
-The new Management of Engineering by Patrick D.T. OConnor (Latest).
-& The Internet!

Reference Readings:
-Production and Operation Management, 6
th
Edition Muhlemann, Lockyer.
-Project Management Handbook Harold Kerzner, Latest Edition.
-Economics by Samuelson & Nordhaus, Latest Edition.






Recommended Readings
Hand Book of Industrial Engineering, Edited by Gavriel Salvendy, John Willey &
Sons New York.
Operation Management by Roger G. Schroeder 3
rd
edition-1989, McGraw Hill.
Modern Production and Operation Management by Elwood S. Buffin, 7
th
Edition
John Willey and Sons.
Manufacturing System Engineering, 2
nd
edition by Katsundo Hitomi 1996,
published by Taylor and Francis Ltd London UK.
Mark Saunders, Philip Lewis & Adrian Thornhill, Research Method for Business
Students, Pearson Education (2009)
Project Management Body of Knowledge, Latest Edition.




Assessment Criteria
Activity Percentage
Quizzes 10
Assignments 10
Project 10
Mid Term Exam 20
Final Exam 50
Total 100
Important Directions for the Course
Minimum Attendance as per WEC Policy, is 80%. Students who are unable to
attend this percentage of lectures shall NOT be allowed to sit in the final
exam of this course.
There shall be no re-quizzes .The penalty in case of late submission of
assignments is deduction of 10% of the maximum marks per day.
In case of bereavement, serious illness or unforeseen circumstances which
hinders presence in the class, the student is to take the matter up with the
Instructor & Head of Department, EE.
The instructor has been directed to take strict action against Plagiarism
(copying someones work) in class. Any student found guilty of Plagiarism
shall be subject to penalties, including deduction of marks for the piece of
work submitted or a zero grade for the course.
Lecture 1 covers ..
Why Study Engineering Management ?
Introduction to Management.
Engineering Management.
Engineering Management Domain.
Areas of Engineering Management.
Types of Managers:
-Levels of Management.
-Types of Managers.
Reference Material: Chapter 2: Engineering Management (Fraidoon Mazda)






Why Study Engineering Management?
To impart a managerial perspective to engineers. In the complex,
competitive world of technology driven industry, skilled engineers who
understand the essential principles of business and law have a tremendous
competitive advantage.
A dearth of R&D/Technical opportunities. (Pakistani perspective)
Short Term Goal to help the students learn fundamental managerial
functions for their Final Year Projects (FYP).
Long Term Goals to educate the students in ways of management
especially to those who seek to take up professions or avenues other than
engineering.
Enhance communication, employability skills in the young, inexperienced
engineers in public & private institutions.


Introduction to Management
No exact definition exists, as it is not exact.
The art of getting things done through organized groups.
An art that coordinates the efforts of people to accomplish goals and
objectives, using available resources efficiently and effectively.
Use of techniques, based on measures, artfully applied.
The process of getting activities completed efficiently with and through
other people.
Management Is a distinct process consisting of planning, organizing,
actuating and controlling; utilizing in each both science and art, and
followed in order to accomplish pre-determined objectives.

Introduction to Management

There are no rights & wrongs in management. A good manager is the one
who adapts to circumstances the quickest.
Continuous and never ending process.
Result oriented science and art. Multidisciplinary & situational in nature.
A group and not an individual activity, which follows established principles
or rules.
Aided but not replaced by computers.
Management is all pervasive but has strong impact.
Dynamic in nature & more practical than theoretical.
History of Management (Section 2.2 in Book- Reading Assignment)
Engineering Management
The definition of this term is also not exact. That is why it is often mistaken
(Figure 2.1 (Mazda)-Case Study: Two Plus Two Makes?)
A specialized form of management with emphasis on successful completion of
technical endeavor (project, process or a product) through application of
managerial canons.
Scientific discipline, which designs, implements and/or develops models,
processes and systems by taking into account the engineering relationships
between the management tasks of planning, organizing, leading and controlling
and the human element in production, research, marketing, finance and other
services.
Engineering Management is a career that brings together the technological
problem-solving savvy of engineering and the organizational, administrative,
and planning abilities of management in order to oversee complex enterprises
from conception to completion.
For engineers with strong managerial aptitude, engg mgmt provides an option
through galvanizing technical aspects with administrative guile.
Engg mgmt has become a career path. Successful engineering managers
typically require training and experience in both business & engineering.



Engineering Management Domain
EM is an amalgam of the scientific & mathematical data present in:
1. Production / Manufacturing Systems Engineering.
2. Project Management.
3. Operations Management / Research.
4. Human Resource.
5. Mathematics / Accounting / Statistics.
6. Strategy.
7. Organizational Behavior.
8. Psychology.

Earliest example of Engineering Management

Areas of Engineering Management
Production & Operations Management (POM).
Project Management (PM).
Technology & Innovation Management.
Logistic & Supply Chain Management.
Knowledge / Information Management.
Quality Engineering / Enhancement / Control.
Advanced Research Methods.
Organizational Modeling.
& many more.

Types of Managers: Levels of Management
A depiction of the companys organizational structure.
Managers come in every shape and size, with very different personalities.
All employees are managers in some degree.
Interaction between the various levels of management (Fig 2.2), depicts
communications with
-Managers manager.
-Subordinates subordinates.
-Numerous peers, both within the same & different functions.
Usually managers progress up the corporate ladder, in a zigzag fashion.




Organization Size
Material Considerations favor large sizes, whereas
People Considerations favors much smaller units, critical mass being
reached much sooner.(Fig 2.3)
With a larger size come several considerations that need to be catered for,
for smooth running.
Organizations may be structured into divisions or profit centers.



Types of Managers: Levels of Management
A case study for DVD Direct, a sales company. Fresh Engineers & Engg
managers find themselves in the middle mgmt, whereby information
flows both ways.
Types of Managers: Management Styles
Styles of management depend upon personality of managers.
Most experienced managers vary their style according to circumstances.
There exist many styles but generally there are 7 distinct types of managers:
Administrators.
Time Servers.
Climbers.
Generals.
Supporters.
Nice Guys.
Bosses.

Administrators
Very formal & live by the book.
usually very good employees, very loyal.
Very logical & good at planning.
Protect their department & status.
Not very good communicators (one line of communication) & cant resolve
conflict easily.
Generally respected by staff.
Generally part of top management.



Time Servers
Generally older managers who have lost interest in their jobs.
Maintain a low profile to avoid stress & additional responsibility.
Not lazy but unmotivated, they do the minimum amount of work to keep a
job, not more.
If motivated, can be an asset to the organization like a father or mother
figure in the workplace.
They understand people & can build an effective team by resolving conflict.
Generally between middle & top management.
Climbers
Driven by extreme personal ambition, may even sacrifice family & self to get
to the top by any means.
Want to achieve & want to be seen to achieve.
Personal knowledge is important & they strive, often exerting themselves.
Self goals comes before company goals & they compete willfully.
They look after their peers during task performance.
Might get de-motivated if they do not receive recognition.


Generals
Strong minded individuals; a complete one man show.
A younger person who exhibits lots of energy & works extremely hard to get
to his goals in time.
Achievement oriented, gets tasks done.
Sociable & mix well with peers.
Strong willed individuals with entrepreneurial drive who are cautious of
their status.
Believe in making their own luck.

Supporters
Usually artful & experienced managers with a balanced view of the
organization.
Generally work through highly motivated people in achieving their aims.
Generally good at delegation & use their human skills to reward people.
Might have lesser technical knowledge, but they compensate for it.
Good facilitators & manage change.
Deep thinkers with excellent imagination.
Good compromisers, exhibit intuition & handle issues.
Generally part of top management with a motivated team under them.
Nice Guys
Generally weak-willed & more interested in being liked by peers &
subordinates, than in achieving something.
Never criticize their subordinates, sometimes wrongly.
Exhibit low productivity, conflict simmers & very few decisions are made.
Generally found between lower & middle management tiers, even though
they might be more qualified.
In short, do NOT be a nice guy !


Bosses
The least liked of all managers!
Like to have their own way & will even bully people in order to enhance
their sense of power, because of which they do not get recognition.
Operate in administrative mode & use their power, real or imaginary.
Bosses are extremely inflexible & strong, even abusive talkers.
Generally appear very low in organizational structure as hatchet men, to
get jobs done.
Can show results but destructive in the long term, especially because they
are insecure & point out mistakes in others.


Tasks & People
Mangers can not be compartmentalized, as all styles are relevant.
Management styles can be translated in terms of tasks done & people in the
team.
Generally climbers rate the highest among the managers.
Assignment # 1 (Section A)
Give examples of all 7 types of managers, with at least 3 different reasons,
of why you have elected the person.
The manager you choose can be politicians, sports personalities,
educationists, scientists or be well known, as managers are all around us.
The manager once elected shall not be repeated or credit will not be given.
Submission Deadline: 28
th
October, 2014.
Assignment # 1 (Section B)
Identify which manager (of the 7 types studied earlier) shall be the most
suitable for each of the following positions:
1. Business Development Manager of newly-made software company.
2. Dean/Principal of an Engineering University.
3. Head Chef of a leading chain of Restaurants.
4. Supervisor of a Hostel Mess .
5. A young person with an eye for start-ups.
Give at least 3 different reasons (for each) on why you chose that manager.
Submission Deadline: 30
th
October, 2014.