HORIZON DISASTER GROUP MEMBERS NGUYN HONG NAM NGUYN THO VN NGUYN BCH DIP NGUYN ANH QUYT NGUYN VIT H OUTLINE Summary of Case study Answers to case questions Class Q&A CASE STUDY Poor decision making a cause for BP PLCs oil spilled in Gulf of Mexico April 20 th , 2010 Missed warnings : 20 anomalies in the wells behavior Worker disagreements : Transocean Ltd. Vs BP employees the seriousness of the well unstable condition. Bad decision making : choosing a less costly but much riskier well design =>>> 11 deaths, the worst environmental disasters in US history CASE QUESTIONS Q1. WHICH MODEL OF DECISION MAKING IS REPRESENTED IN THIS CASE ? Answer: Simons Normative Model Proposed by Herbert Simon , explains how decisions actually are made Bounded Rationality : the constraints that restrict rational decision making. =>> In this case : the conflict between workers of Transocean Ltd, and BPs employees (internal) and the decision in choosing the cheaper well design (external) reduce rational decision making. Satisficing : that method of choosing a solutions that meets a minimum standard of acceptance. =>> The crew kept drilling as they thought the well blow out might never happen Q2. IMPACT OF DECISION MAKING BIAS. BP Case Decision Making Bias Availability Several irregularities of 20 anomalies were already known Representativeness Each of the 20 anomalies alone might not be cause for alarm =>> few of those anomalies had happened but not dangerous Confirmation Workers kept compete the well without thorough notice on the well actual condition Overconfidence Worker did not take those 20 anomalies as a serious warning Hindsight Just after the blow out did the worker see what went wrong Escalation of Commitment Choosing the cheaper design knowing it would be riskier. =>>> NORMATIVE MODEL OF DECISION MAKING Q3. HOW COULD EVIDENCE BASED DECISION MAKING BEEN USED TO HELP AVOID DISASTER?
Q4. WHAT ARE THE KEY CAUSE OF THIS DISASTER? BP was led by the cost reduction policy =>> Choosing the cheaper and riskier wells design : BAD DECISION MAKING Transocean underestimated the probability of explosion : Carelessness Workers from two companies had a conflict about the negative test and pressure on work string =>> Framing each other for not raising alarm : Miscommunication in group work. Q5.