Corporate Overview

Bharat Petroleum Corporation Ltd. (BPCL) was formed in 1976

consequent to passing of Burmah Shell Acquisition Act by the

parliament
BPCL is Indias

second largest oil marketing company with

market share of 24.2 % in 2013-14

BPCL is amongst the only eight Indian companies in the

prestigious FORTUNE 500 global list, with a ranking of 225 in

2013.

BPCL Group
Refining
12 MMTPA in Mumbai

9.5 MMTPA in Kochi

Major JVs
Bharat Oman Refineries Ltd
Petronet LNG Ltd
Indraprastha Gas Ltd
Central UP Gas Ltd
Maharashtra Natural Gas Ltd
Sabarmati Gas Ltd
Petronet CCK Ltd
Delhi Aviation Fuel facility Pvt Ltd
Matrix Bharat Marine Services Pte
Ltd.
Bharat Star Services Ltd
Bharat Renewable Energy

6 MMTPA in Bina

3 MMTPA in Numaligarh
61.65 % holding

Marketing
infrastructure
LPG Plants - 49
POL Installations
- 12
POL Depots /
DUs 114
Aviation stations
- 35
Cross-country
Pipeline - 1938
Km
Retail outlets 11637
LPG distributors
2957

Performance : Financial
Figs in `. Crore

Turnover

PAT
2463
2500

240115
222394

250000

2000

1538
200000

1547

163218
145392

150000

1311

1500

131500
1000

736

100000
500

50000
0

'08-09

'08-09

'09-10

'10-11

'2011-12

'2012-13

'09-10

'10-11

'2011-12

'2012-13

Brand Equity
The Forbes Global 2000

BPCL has been amongst the top 10

valuable Indian Brands amongst the
NSE 500 index with a valuation of
approx. 3 billion USD

Bharatgas
Bharatgas is the branded green fuel LPG marketed by BPCL

Over 37 million homes have opted for Bharatgas as their

preferred fuel
Bharatgas is accessible through a network of 2900
distributors across 24 States & 4 UTs
Bharatgas is bottled in our 49 bottling plants operating with
the latest technology

Why Bharatgas ?
A clean and convenient fuel
Value for money-You pay correct price for correct weight

Your safety is our concern safe operations at all levels

Reliable - Transparency in operations
Always innovating to give you convenience

Bharatgas Empowers you

With information exclusive website for Bharatgas consumers

www.ebharatgas.com
With Transparency Portal
Multiple modes of refill booking

To get a Bharatgas Connection

Just log on to www.ebharatgas.com and register for a new

connection
Take a printout of the form, attach the required documents
and submit to distributor.
A de-duplication check will be carried out by the system and
within 3 days you will receive an SMS advising you to approach
the distributor to complete the formalities
The connection will be installed in your kitchen by the
distributors mechanic

Booking A refill cylinder

Book a refill at your convenience 24 x 7 through
Online through www.ebharatgas.com
Mobile App for Android & iphone
SMS
IVRS

Online refill booking

Mobile App
For
Android
&
iphones

SMS
Register your mobile no with your

distributor
For Refill Booking type LPG on your

Mobile phone and Send this SMS

to 57333
Vodafone, MTNL,Idea, Airtel & Tata

Users can also send this SMS to

52725
On

booking you
confirmation SMS

will

get

IVRS
Register your landline /mobile

no. with your distributor

Dial the unique IVRS no. for

your State
cylinder

and book refill

You will receive a confirmation

SMS both when you book &

when you receive
No

extra cost
convenience

for

this

Refill Delivery
Our endeavour to deliver within 2 working days
In case you do not receive your refill cylinder within 2 working

days of booking, check on the Transparency Portal what has

been the average delivery time. You can also call the
distributor to check whether this is any problem
At the time of accepting LPG cylinder delivery allow the

deliveryman to carry out the pre-delivery checks

Please remember to take the cash memo while paying for your

cylinder and keep it safely as it contains useful information

Value Added Service

You can buy a range of selected products at attractive

prices home delivered

Service your Bharatgas installation any time you need
Call the emergency number in case of any leakage
An exclusive website for you www.ebaratgas.com

What www.ebharatgas.com provides

A Registered Consumer can :
Place an order for refill cylinder ONLINE
View Refill Order Status/Brief History
Request for additional Cylinder
Rate the distributor on his performance
Request for Termination of Connection

Avail of the Reminder Service

Participate in Contests / Promotions as and when organized

What www.ebharatgas.com provides

Additionally, www.ebharatgas.com brings to you :
Transparency Portal
Information on Services offered by Bharatgas

Answers to Frequently Asked Questions

Information about Emergency Service Cells & Contacts
Safety & Conservation tips
Good housekeeping tips
Health and fitness tips
Over 2000 Great recipes
Facility to directly send your Feedback /Queries on "Talk to Us"

Transparency Portal

Scroll of Honour
http://my.ebharatgas.com

For Your Queries / Feedback

You can call or visit your distributor
You can call our Customer Relation Centre on ..
In case you have any query/ feedback you can call our Toll Free

No 18002333555
You can submit your query in Talk to Us link on

www.ebharatgas.com
For

information
on
DBTL
http://www.petroleum.nic.in/dbtl/

scheme

visit

We appreciate Your Feedback

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