Family Ambassador Program

Making BRAC Relocation a Great Experience

McLean, VA
November 2009

This document is confidential and is intended solely for the use and
information of the client to whom it is addressed.
 Table Of Contents

 Introductions

 Family Ambassador Program Overview

 Frequently Asked Questions/Things to Remember

 Website Overview (demo of website)

 Questions/Comments

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 Thank you for volunteering! Please tell us a little about yourself

 Where Are You Located?

 Are you a Booz Allen Hamilton Employee or Family Member?

 What do you hope to gain from your role as an ambassador?

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 Family Ambassador Program will assist family members as well as
relocating employees within Booz Allen Hamilton
 Our goal is to connect relocating employees and their family members to other Booz Allen
family members in the new location, and help pave the way for a smooth transition.

 The program will play a vital role in the decision-making process, providing on-the-
ground, real time information that is important to the overall well being of the families
moving.

 The family ambassadors are friendly, candid, and knowledgeable about the local area,
and are willing to help provide information to incoming families.

 Each BRAC location will have a team of ambassadors to ensure all questions are
answered in a timely manner.

 Please register for the website as soon as possible. You will need your employee ID and Booz
Allen email or the employee you are representing

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 Ambassadors represent the diversity of the Booz Allen office and
will be asked to answer common questions for relocating families
 What are some common questions I can expect from relocating families?
– Which school districts are best?
– Where are the best places to eat?
– What are the different residential areas alike?
– How dog friendly is a neighborhood?
– What’s happening on the sports scene?

 What are some DO’s and DON’T’s for answering questions?

– DO respond to questions in a timely manner with accurate/helpful information
– DO reach to Lauren Rodimer if there are any questions around posting material
– DO provide some context around answers to questions that may be subjective
– DO keep your answers open and honest
– DON’T post any offensive or derogatory language on the website

Please Note: All information shared by participants will be non-proprietary, non-offensive to any group, and open to
the public. The information is the personal opinion of the individual and does not represent an endorsement by the
firm and there is no guarantee to the accuracy of the information.

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 Important Things to Remember for all Ambassador Volunteers
 Please register for the website as soon as possible. You will need your employee ID and
Booz Allen email or the employee you are representing

 When new questions are posted on the website you will receive an email notification. Please
reply to these questions in a timely manner and reach to your other colleagues if you need
more information

 Your time spent on this program is voluntary and not chargeable to any charge number

 If you see anything inappropriate on the website or have program questions please reach to
Lauren Rodimer at rodimer_lauren@bah.com or 973-645-0559

 If you have any technical issues/questions please reach to Javed Mondal at

mondal_javed@bah.com or 703-377-4041

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New User Registration
Homepage

Registration:
Confirmation in
I.D. BAH Employee’s Full Site Access
User’s Email
User’s Email

Confirmation in
BAH Employee’s Email

User is upgraded to Ambassador

Status

If there is a conflict, webmaster will

contacted to deny new user

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Site Break-Down

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Homepage

Primary Navigation

Edit Account Info

The Homepage is the first page you’ll be presented after logging in

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Regions

The Region Pages

provide useful BAH
Branch Information as
well as a taste of the
local amenities each
region uniquely offers.

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Videos

The Regional Videos are an

absolute must watch for all
visitors. These well produced
short presentations give a
human face to the BRAC
Team and showcases the
quality of life in each location.

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Volunteer Connections & Forums

‘Volunteer
Connections’ is a
subset of the
general forums only
accessible to
Ambassadors.
It is design for
Ambassadors to
collaborate and give
lessons of their FAP
experiences

Under a Forum – Click ‘New Topic’ to

create a new thread which comments
can be added

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 Thanks again for Volunteering! Are there Any Questions?

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